Lets start with the good, individual nurses and doctors are very nice and answer questions well and…read morecomprehensive way. In every other field they are absolutely terrible. Their communication between departments is awful, had us run around Manchester hospital in severe pain because the ER and family birthing center kept sending us back and forth, literally made us walk. Then comes the maternity/paternity leave they will not fill out the forms for more than 6 weeks so you can not get the full 12 weeks allowed by CT law. Management will not call you back either when you ask to speak to them. If I could award zero stars I would. Worst experience with supposed professionals I've ever experienced.

I've been a patient of Dr. Graceffa and have absolutely nothing but wonderful things to say about…read moreher. I am, however, quite disappointed with the way things have unfolded with this practice. I had my annual in March, and advised the practice I lost my job and insurance at the end of the month. I was contacted in April by a scheduler to make an apt for a procedure. No one contacted me prior to tell me what the procedure meant or what it included, just that I was supposed to schedule it. Since I was now without insurance and on unemployment scheduling the apt was not possible. I informed them multiple times, and still received multiple phone calls and certified letters. Now that I am finally settled into a new job, new location, etc. I could focus on taking care of myself. I contacted the office to get more information, my call wasn't returned, and schedule the apt. and the next day received a letter that I was being dismissed from the practice. Honestly, that seems a bit manipulative to me. "You don't have insurance or the means to pay, but we're telling you need this and you're not abiding, so we're just going to drop you." I was disgusted to say the least. My feelings were actually crushed. I adore my Dr, and referred multiple women, but will not be returning.

I had an appointment last Friday. Had a text and email Thursday reminding me of the appointment…read more Friday morning, another text and email. I arrived to find the Dr wasn't there, she'd given birth two days prior. No call to me cancelling the appointment. No real apology from the staff. They claimed they'd called to tell me, but I received no call or message. Ummm, if that were the case, would I have shown up for the appointment? Note on the wall of the office said, $50 change for appointments cancelled within 24 hrs. I asked for my $50. Office staff said, "Sorry, it doesn't work that way. " They wanted to rebook me for October. Nah, I'll find an office that respects it's customers..

I've had trouble finding an OBGYN (and office) I liked since I left NJ. But I love the atmosphere…read moreof CT Women - comfortable and upbeat. The staff is always laughing and very productive - I get scheduled asap and when i arrive I barely have time to chose a magazine and sit down before my name is called. I see Dr. Kara Keaton - She is wonderful. Straightforward, just the right amount of concern, easygoing and empathetic. She performed a coposcopy/ cervical biopsy on me earlier this year and during the actual procedure we were joking and laughing -in between her preparing me for a pinch here and there. And I didn't have any of the negative symptoms one could expect after the procedure. Also, Dr. Keaton gives the most unobtrusive pap smear ever. EVER. It's mind-boggling. If you have a weirdly positioned cervix or you've really felt your pap in the past - book an appointment. I can't stress enough how I walk out of that office dazed from how euphemistic the whole experience was.

She did a laser ablation of my cervix and she was excellent with all the care before and after…read more This was 8 years ago.

Going to this Ob/Gyn was kind of a similar to getting your car serviced at Valvoline. You go in…read moreand in about 15 - 20 minutes you walk out. You can make an appointment for your next oil change...err...I mean annual exam but don't expect the office staff to give you a call to remind you of your appointment; because they won't. The office will then send you a letter in the mail letting you know that they are changing their policy and will start charging your insurance for missed appointments starting November 2015. I believe it's less expensive to give a courtesy call than it is to buy a stamp...but that's none of my business. If your looking for an Ob/Gyn with a much more personal and comfortable feel than Valvoline I would search elsewhere.

From the owner: Connecticut Women's OB/GYN is a top-rated and all-female gynecological and obstetric medical…read morepractice dedicated to providing quality healthcare for women in all phases of life in a compassionate and nurturing environment. With three locations in South Windsor, West Hartford, and Enfield, Connecticut, the tight-knit team of board-certified physicians at Connecticut Women's OB/GYN serve patients from the greater Hartford County area. Connecticut Women's OB/GYN offers a complete menu of gynecological and obstetric services, including annual well-woman exams, preventive care and disease screenings, and gynecological disorder management. They also provide adolescent gynecology, HPV vaccinations, menopause symptom management, and hormone replacement therapy, and are experts in family planning and birth control, preconception counseling, basic infertility evaluation, and prenatal care and delivery, including high-risk pregnancies. The physicians at Connecticut Women's OB/GYN recognize that women's health care is a very personal experience, and that choosing the right provider is one of the most important decisions you can make. That's why they each strive to apply their expertise, experience, and caring bedside manner to the individual health needs of every patient they see.

If I could give them a 0 star, I would. I was with this practice 2 years for birth control prior to…read moregetting pregnant. My pregnancy journey with them was a nightmare. The first doctor they had me see was super discriminatory and judgmental because I would ask questions about testing, processes, etc since this is my first child and I don't know the plan and timelines. I went through 4 weeks of intense depression and she suggested an abortion to "fix it" and then referred me to a mental health clinic without my consent and also weren't booking appointments. I was able to see my normal doctor at the next appointment and she was great. However I found everything transactional and lack communication for next steps. The last doctor I saw was super rude and threatened to call DCF on me because I told her I can't do bloodwork right now but I can come back to do it. Since then the office discharged me and had to keep care while I found a new provider. They were super rude after I started having complications with the pregnancy and told me it wasn't an emergency. Beware of this office. If you ask questions or nervous about the whole process, they will fire you and ignore any health related issues that come up with pregnancy.

Drs won't get your messages, rude nurses call back. I was treated like a criminal for showing up to…read morethe wrong office, who's adress was texted to me by their practice. I went here 10 years. Had my baby via c section with them, they counseled me in genetic testing and a bilateral mastectomy, they removed my ovaries. I trusted them. I had an appt and I was sent to the wrong office via text and was treated like a criminal like it was my fault. I showed the receptionist the text and her face went white. Nobody else later on the phone believed me. I was supposed to get my birth control refilled which is my hormone replacement therapy I was on for at least 6mo. A big step down in dosage from the estrogen cream I was on as it was, which I stopped using for ethical reasons. I heard how they get the hormones out of the animals. I left a message for the dr asking if they could write the script for the pill until I can get to another appt bc it's my hormone replacement therapy not birth control. No dr called back just snotty nurses. One said she was going to put me on a lower dose. Like as a nurse ratchet punishment. I said I have bipolar disorder you can't just change my hormone dose over the phone you're not even a dr. Rude replies.I was on this dose for at least 6mo, it's like doing something right for my fellow creatures by going on the synthetic hormones was a crime. I tried explaining all this and she was so mean. I said do you think I want to have to be on estrogen? I'd rather make my own! Do you know what it feels like to have your womanhood taken from you? They were that mean for me to go there. This was all so baffling to me, I couldn't believe it was real life. I called again no dr response another call back from a snotty nurse and they didn't identify as nurses either I thought I was talking to drs at first. They didn't want me complaining about them so they got to the messages first, I'm not stupid. I couldn't believe how insulted I could be from a place I trusted my health with for a decade. I called my medical dr right away and he he called the that Rx that day, puzzled as to why the OBGYN refused to refill the same dose I've been on. He has known me just as long so he didn't get it. So I just go to him. This place went down the hill, onto the ice and fell right through. Unbelievable. I'd put no stars if I could. I didn't deserve that kind of attitude or treatment. No patient does.

Head in the stratosphere...she charges $350 per hour, you have to submit to insurance...I don't…read morethink she knows anymore than anyone else....in fact maybe less. Wasn't impressed..

Had her for all three of my childrens births and I thought she was amazing! She was very polite and…read moreher bed side manner was great

Had a terrible experience with this office. I stopped in to the office to book an appointment,…read morebecause I couldn't get them on the phone. The receptionist made me sit and wait until she was ready, then 45 minutes later wanted to discuss the reasons I wanted an appointment very loudly so that the entire waiting room could hear, even though there was a MAN sitting there waiting for his wife. Apparently she never heard of HIPAA, or had any consideration for my right to discuss sensitive medical matters in private. She had me fill out tons of paperwork and then told me the wait time for a first appointment is literally months - as in 5 months! Because I wanted a female doctor, I was willing to wait, even though I needed to see someone badly. After waiting for 4-1/2 months and counting the days until I could go in, I received a call saying they had to reschedule my appointment, and I would go to the back of the line, and have to wait ANOTHER 5 MONTHS! That is nearly a YEAR waiting for an appointment! Totally unacceptable and unprofessional. I was embarrassed, humiliated, and strung along. I would not recommend anyone to use this doctor or subject themselves to the unprofessional staff.