Was prompt : to provide home ins. quote I am unsure…read moreif obscure carrier for INS. Quote is reliable, dependable , trustworthy. Quote price was about average to others.

Best rates and friendly staff. Chris has been my agent for years now and he always goes above and…read morebeyond in service. He explains all the options well. I can depend on their word and I highly recommend G&H.

Terrible customer service from Andrea who claimed to have never received an email and yet received…read morean email mere minutes later with no change to the email address. Conveniently a lot of my emails got "lost" which resulted in overcharges for cars that were no longer supposed to be on my insurance. Would not recommend.

Honest and explains everything! My last tax person didn't explain anything and was dishonest. This…read morecompany was a breath of fresh air. Highly recommended

I have used the Suzanne Brown Insurance Agency for my home and car insurance since 2002. They even…read morehelped me with Mexican Auto Insurance when I took my car in to Mexico. They have always taken the time to talk through what exactly I need and always find me the best rates/deals! As the company has grown, I am now working mostly with Meredith L., and am still getting the same great service. I love that I can email Meredith, after hours, about changes that I need to make and she will email or call the next day to start the process. Over the years, I have happily referred many clients and friends and still highly recommend them!

Since being taken over by Texan Insurance, customer service and competitiveness have really taken a…read morenosedive. I was a customer for years, but they were never able to even come close to the auto rate offered by Progressive, but then when an Allstate bundle beat what I was paying for auto at Progressive and homeowners through Suzanne Brown / Texan, that made me decide to leave both of them. My exit was handled very badly, my cancellation document, which I signed and have a copy of, was never sent to the insurer, so weeks later I had to call the insurer directly and get that taken care of myself. But this wasn't the only time, many times in the past I could never get my agent to call me back. I guess she was off chasing big commercial real estate deals, and we private homeowners are too small to care about? Well, the relationship is over now, and I'm glad to have EVERYTHING at one place, where I can look at it one one phone app.

Justin Lacy with Texas Farm Bureau Insurance is by far the worst agent, and person I've ever dealt…read morewith in the insurance business. He told me he didn't make much money off me and that is was best I just went and got insurance elsewhere. So that's what I tried to do. I called another Texas Farm Bureau Insurance agent and Justin had marked it in their computer system for the underwriter to not write me another policy. All because he has a personal vendetta against me. I did nothing wrong, I voiced my opinion about his lack of services, rude office staff and that I didn't appreciate how he treated me. He's now made it where Texas Farm Bureau Insurance company can not even make money off me. The worst experience I've ever had. Avoid Just Lacy at all cost. Do not waste your time.

I have not been pleased with my auto or home owners insurance companies. I thought the auto…read moreinsurance was high and I had to fight my home owners insurance after hail damage to our roof. We finally won against them and they paid to replace the entire roof but what a nightmare. The old company was Universal of North America...do not use them. I went online to J.D. Power, who rates national insurance companies, and noticed that Texas Farm Bureau had consistently been at the number one spot for several years. I contact their Katy office and spoke to agent Alan Inman, no relationship to me at all, and was very pleased. He cut my auto insurance premium in half for the same coverage and saved me about $1000/year on my home owners. He took the time to actually meet with me face to face and explained everything to my satisfaction. He has been very prompt in getting me copies of my documentation. I would recommend this company and agent to mother, in fact i have. Good job Texas Farm Bureau!

I have been a AAA member over 30 years, this was my first time using the TX travel service. I was…read moreso accustomed to making my own arrangements. Lauren was assigned to me. She was absolutely wonderful. She planned my trip, flights and transportation. It was all effortless. Don't laugh but I was nervous when using WhatsApp to contact the transportation driver but again it all worked splendid. It was the only means of contact with the hotel. Thank you Lauren and AAA South Club for a memorable experience

Not the "legendary service exceeding expectations" that they claim to be. Every department doesn't…read moreknow anything. The agent can't answer any claims questions, the claims dept incorrectly passes the bucket to the adjuster who passes the bucket to the loss dept who will not return any calls. Very frustrating. Have to return the car rental but have not received my check. Nobody seems to know the rental policy with regards to total loss car policy. I should say nobody cares to clarify it, they just want your money and go home at 430pm. For sure I will be shopping for new home and auto insurance policy as soon as I get my money. I too want to clock in at 930am, clock out at 430pm and not return any calls.

Awful. The other reviews must be his family…read more Gave him info for quotes over a week ago. He's ghosted us. Starting to worry he's stealing personal info. Why would a legit ghost prospects? Responding to company comment. They did not provide a quote before today. The first I heard back from the owner was this afternoon after I posted the Yelp review. I gave him my email again (after sending via text on February 7th) and today got a quote. I checked my inbox and junk folder and this is the first quote email from them. He claims he didn't get a voicemail from me which he absolutely did. He's saying today that he doesn't respond to texts after texting me starting in early February? Come on

Ryan Steinberg has been our insurance agent for a few years. He is very easy to reach and extremely…read moreknowledgeable. Ryan always reminds us when our car or home insurance payments are due. He has also saved us a lot of money by always price shopping with various insurance companies! We are so happy to give him our business and hope that after reading this, you will contact him too!!

I've had my car insurance with them for several years and always had a positive experience when…read morecontacting them. Brigitte Llanos always helps me with any questions or changes to my policy. Thank you!

The customer service was great! Mrs. Briggite helped me a lot! She gave me the information in less…read morethan 30 minutes and she answered all the questions that I had. I'm very grateful to the staff at Katy!

They were AMAZING!! The person that worked with me was very helpful and patient with my…read morequestions.Her name was Jordan make sure to ask for her when your getting a quote.She works fast and meets all you needs !!

Cornerstone Insurance has been providing our insurance needs for many years. They do a great job in…read morefinding us the right coverage and policy at a competitive price every time we renew our policies. Leah and Matt are true professionals. Not only they understand the insurance business well, they also know how to explain so that anyone can understand. Everyone in their office have been very helpful anytime we called. Shafaii Investments Raj Shafaii