We did our business partnership with them this year and it took them over two weeks to get back to…read moreme. I filled out the forms and gave them everything they asked for. I called the office, the young lady said Silvia would get back to me, but never did. I sent an email, no one responded. Then they finally answered and said that I needed to call or text Silvia's phone directly to get a hold of her. I did and everything was fixed within a day. I later needed tax services again and decided to give them another try. It has been four days since I emailed her the information, and have not received a response. This is very unprofessional, I'm a licensed insurance agent and our office would never treat customers this way. I understand they are busy because of covid and some are working from home, but the response time shouldn't be within two weeks or four days. If they would at least give me an update, a time frame, or a better way to reach them it would be more acceptable. Unless you know her personally, I recommend taking your business elsewhere.

From the owner: HogarHome is an agency that provides help to the customer's needs. We are able to take care of…read moretaxes, your insurance, and we are able to find you a suitable home. we are here to take care of the common person. we are here to take care of you.

My entire family has been with Guadalupe at State Farm for almost 2 DECADES. The customer service…read moreis outstanding and when we have had a few claims over the years, the process was handled quickly, and professionally by Guadalupe and her team with zero issues. Every time they would go out of their way to make sure we were taken care of. I couldn't imagine finding better service with outstanding rates from anywhere else.

Went there to ask for some questions about my insurance and everyone was super nice ready to help…read moreand the agent named Mey was awesome! I would ask for her! Best customer experience yet!

Great prompt service…read more Very knowledgeable, She answered all my questions, emailed my temporary cards fast by email.

It is with great pleasure that I provide a review about Odis Mack, Felicia Mack, Chivon and the…read moreentire staff. Never would I imagine that I'd trust a company and people that I'd never met to be apart of such a major purchase in my life. As a single woman buying her first home via a short sale, I'm so grateful that my father suggested I use his agent during the homebuying process for quotes. The team was on top of the estimates and continued to adjust dates and etc., as my closing date switched 4 times in the 91 days it took to close. I was really impressed with their consistency in following up with me as a client, as well as their solution oriented mindset with an issue after the closing. If I had the energy to give an in depth review of just how much this agency looked out for me you wouldn't believe it. When contractors damaged my property and almost cost me to lose HOI coverage, Felicia stepped right in with a game plan, words of encouragement, and provided me with a glimmer of hope that things would work out okay. And it did! It would take a lot for me to take my business elsewhere. Thank you Odis for answering my Dad's call and building a culture within your agency that makes clients feel safe and secure. You have a life long customer in me. God Bless!

Henry helped with all my insurance policies super helpful and great! See Henry Torres for insurance…read moreneeds!!!

AVOID! Shady agents and shady company! I needed a small ceiling repair and they told me i needed to…read morefirst pay 8k deductible! The repair was the size of a football in my ceiling. Changing companys and will not recommend Farmers! Scam artist!!!

Stay away! Non-responsive and screwed up the paperwork for me to switch to another agent. Tristen…read moreand his team never returned any of my calls or emails, and I could never get a hold of anyone! They also screwed up on the paperwork for me to switch agents so badly that instead of my policy being switched to my new agent, it was cancelled altogether! Thankfully my new agent is working on getting me reinstated and covered as soon as possible.

DO NOT DO BUSINESS WITH THIS MAN! He was our long time State Farm agent who let our policy lapse…read moreeven though we were on auto pay. This has caused us many difficulties. He will not call us back to help us fix this. We have left countless texts, phone messages (even at his office). We reached out to him through Facebook and Linkedin without any response. You have been warned!

She was helpful and prompt when she wanted my business. I now need help because I have a water leak…read moreand damage, but she won't return my call. So sad when you need her, she's not there to help. I was told by Max if I didn't hear back in 48 hours to call Farmers directly. 48 hours? My carpet is damaged as well as the wall and we have no water. Why do I have Tasi as an agent if she's not going to help in a time of extreme need?? BEWARE!!!

I love the service The Tasialiana Agency provides. They treat you like family and make you feel…read morelike family! They stay on top of all you policies and ensure you are completely satisfied with the work they provide!