I was in there earlier today between 7-8:30 am and The colored hair worker was arguing with her husband or boyfriend inside the laundromat and outside. I was in my vehicle waiting for my clothes to be ready to put in the dryer. Now they both walked out. There were arguing and arguing being so loud I had to turn my radio on louder Then he closed and slam the door on her, turned on the car she went inside at the same time he was pulling back. He almost hit a car from being so mad and rage. He almost hit a car that was trying to get ready to park. So she went inside and grabbed her phone and came back outside and was calling him. I'm assuming because he was calling she was walking back-and-forth the sidewalk and screaming and yelling at him with her phone.. She was outside for 10 minutes 15 minutes instead of taking care of the inside. ( her job.) . But I do also want to say is that every time I come to the laundromat she's always outside on her phone or smoking read more

Very clean and a lot space also play good movies as well to chill and watch while washing clothes read more

Spinxpress Laundry - W Commerce - Double tv and the other side has more - Laundromat Near Me - San Antonio, TX, Texas

I will not come back to this location had a bad experience with the employees and the machines over charge me and management was no help one of the employee was falling asleep sitting down on the clock and the other one kept going outside to vape no at the register when customers need help ..,...etc... I can go on but I'm not just do better spinxpress employees that's why I love going to Edgewood location read more

It was Clean, and the workers are very welcoming. And good prices on laundry detergent and washing/drying machines.

I dropped off my bag at 10am expecting it to be ready by the end of the day I didn't get a call text or anything to at least let me know my stuff was ready. I showed up i picked up my bag and it was never washed. I went back and let them know that they laundry was still dirty. They person on the phone called someone and they said they'd wash it really quick that they were going to be back in a bit. I told them no. They didn't even bother opening the bag and they still charged me $30 I was livid! I don't recommend this place at all. It looks nice and all but the service there is just terrible. read more

A disappointment for sure. I needed to get a big load of laundry done and brought everything down here because the place looked decent compared to some of the shady laundry mats in my area. My main issue is that they don't accept anything but cash. The card machines are all taped off. I generally don't carry cash so I was happy to come to a place with a card. I happened to get dropped off today so I had to walk all the way across the parking lot to the Bank of America ATM just to get cash. The machines are fairly clean and well taken care of, I wouldn't count on the vending machines for snacks if you want anything while you're here. You have to have to track down the member of staff and ask them to put in the password for the bathroom which is inconvenient. read more

I was having a terrible day. Olivia brightened my day. Not only for taking care of my laundry but for being an exceptional human being.

I just left the laundromat and usually I have a good experience but the lady on staff needs to brush up on customer service. First she was annoyed that I didn't notice a reservation posit she put on money card slot. They also put little signs on dysfunctional washers or dryers so customers don't use it. However, it is a common thing the customers do not notice the little signs because they are where you put the money card not where you can clearly see them, so consequently the customer will have to unload all of their clothes out of the washer and dryer when they go to insert their money card. So, since she has snapped at me and told me to go ahead and use the dryer and was having a bad day that I used the dryer that she wanted to use the process another customers clothes I apologized. There are signs all over the place now that inform customers to no longer take Laundromat baskets outside of the facility. So when I finish drying all of my clothes all of my laundry bags were placed inside of a single rolling laundry cart. As I barely started pushing my cart the direction of the door just so that I can be closer to the door, she's already calling me out asking me "You are not about to take that laundry cart outside, are you?" I responded to her that I wasn't. That is extremely rude and offensive. First of all she should not have asked me that question at all, she should have simply silently observed. It should be common sense that customers will roll the cart near the door, not outside of it simply so they do not have a longer trip to their cars. It is extremely low customer service and confrontational to not know the time and the place to ask customer certain questions! Nobody wants to be washing their clothes around and overly sensitive impulsive staff person that stays in their feelings! 4-25-21, 5:30p read more

Service is great!! Very friendly staff!! It was our very first time at a laundromat due to our washer at home breaking down on us and we didn't know quite how things worked. Young lady here walked us through the entire process. We even had a little issue with pouring the soap in the wrong spot and the young lady helped us out without complaining. Place is very clean and nice. If we had to use a laundromat again we would definitely come back to this place. read more

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I normally enjoyed the spin Express on South WW White Road and frequent it sometimes twice a week. today i had a horrifying experience they allowed a man to bring in six garbage bags of soiled cat urine bedding and he proceeded to wash them in the washers. the entire store stunk so badnthat everybody was gagging and running outside. Two ladies were throwing up outside. I had to rewash my clothes because I couldn't get the smell out of them and the attendant said there was no regional manager we could speak to and it was perfectly okay for this to happen and that he was a regular. I've contacted corporate office and I'm waiting to hear back. read more

Went to wash comforters and beddings. Place was nice and clean. Friendly and attentive staff, thank you Emily for your help!

Not a very good experience multiple locations and same result. Customer service is unfortunate. Not a welcoming visit when entering the establishment. Simple cleaning ?forget it !I just saw the employee "sweep". And along with this pandemic you'd think the cleaningness would be more efficient. If you'd go to this location I can tell you that those tables are probably wiped once a day if the employee even thinks about it . Also notice that when washing clothes your washer should have an generous amount of water in the machine per load and you'd see that this location has some issues with that. Along with the location on commerce a few comments. that when you ask an employee a question or about an issue they don't ever have the answer except " I don't know come back when the manager arrives" and when ?" I don't know" .I see these reviews are way outdated. This is being generous to give it 2 stars you'll get a better wash at a coin location. For an affordable price and they actually have carts for your needs all the locations seem to have all the carts gone or missing or none available at the assigned locations needed to be. I do want to give a separate 3 stars for the popcorn always being made. But please implement some type of discipline to maintain a work environment and to be an employee once you come through those doors. Welcome a customer to your establishment. Is by far the easiest thing you can do and it's free of charge. read more

I am from out of town and needed to do laundry.... desperately. I found spinxpress from google and noticed their positive reviews and decided to go! I am SO glad I went, never have I seen such a SAFE and CLEAN laundromat. A part of me wanted to stay there just to hang out with all of their cool amenities such as iPads. The customer service was also spectacular, there is ALWAYS someone on site. Lastly, I referred a couple friends who live in the area to participate in their wash and fold and they loved it and loved the special touch of adding a green bow tie! Will definitely be back! Thanks again SpinXpress Staff! read more

the worst place ever !!! the lady is so rude she has bad customer service not recommended!!