Excellent staff. Very kind and helpful. I went to the Centennial location and would definitely…read morerecommend it. My PT Eric, was very knowledgeable and always pushed me to continue to do better. Lalo, Kennedy, Bryce,Matt. & Carlos were all great as were the front desk ladies. I really appreciate all their help and encouragement over the last 6 months through my two knee replacement surgeries ​

In the gym area, I was told there would be someone watching over my exercises to ensure things were…read moredone properly. At the very least, someone would be available if needed. There were usually 12-16 clients working out, with often just 1 staff member on the floor. There is NO way they could keep up with what people were doing. And there was one staffer that was super annoying - singing LOUD and dancing like it wasn't a place of business. Yes, it's great to have a nice energy. But loud singing? The initial physical therapist that worked up my plan didn't check on me once in the several weeks I was there. He seemed to know what he was doing in terms of addressing my issue and setting up a plan. But after observing for a few weeks, it seems his main role is to just get people in. This the only PT place I've been to that doesn't have an actual physical therapist working along side me during each and every exercise. At TSPT, after each exercise, the client goes back to the desk, often waiting in line, to find out what the next exercise is. The staff is just reading off a card that lists the exercises. After all the hours I spent there, I did not see ONCE where a staffer went to a client to correct their form during an exercise. What are the odds that every single client is doing every single exercise correctly every single time?!?! One plus, the guy that does the ice/heat therapy is amazing. He's always busy - checking on people, or cleaning the tables, or prepping the ice/heat packs. And he is always super friendly.

Absolutely the best for PT! I have had PT here at the Centennial location on and off for 10 years…read more All the staff are well trained and remarkable in their treatment and care. I have had shoulder, back (2times) , knee and now balance therapy. So glad they are close to my home too. I recommend them for any PT needs.

With such reviews I was shocked to have such horrible service. I scheduled an appointment on 1/20…read more for 1/27 for evaluation on my shoulder. called back on 1/23 to make sure the time I was to arrive and they can't find my appointment. But I had already set up my account on their website raintree. So the person on the phone then sets up my appointment for the same time I had before 1/27 @ 3 pm with a person named Earl to do my evaluation. I take a few hours off work to get to my appointment and they can't find me again. So I would be an idiot to give them a third shot at wasting my time. The odd part is nobody seemed to care about the whole thing. Good luck Kelly I'm off to see Tim Soder physical therapy.

I've been to the NW/Durango location 4 times now. I've…read morealways had Jasmine as my main therapist, but this time I have Anngie. I really love and appreciate everyone there. I go so much it's like family there. Jena, Delilah, Jacob, Chris, Mark, Tyler, Bryce, Brendan, and I forgot 1 lady's name. But they all take turns coaching me. Now this is NOT a 1 on 1 place. Its never been structured like that. My insurance sends me here everytime and I'm ok with it. Some assistants are better than others-Tyler is really knowledgeable and kicks your butt, Chris and Bryce are also very knowledgeable and are ready for the ice packs at the end. Jasmine the actual pt can do dry needling and cupping. So if you need those specialized treatments be sure to ask when booking your first evaluation appointment. I love this group. They all know me and always greet me with a smile-especially Brendan! Thank you guys for taking care of me, this round!

best care from Bryce very hard worker. pleasant and easy…read moreto work with. I had surgery been in therapy for three months there.

I underwent right knee revision in January 2026. Brandon, my PT at Centennial, performed the…read moreevaluation. A big shoutout goes to my two PTAs, Kenny and Daisy, for their attentiveness and supportiveness. At times, even Brandon, who was working on another patient, noticed and pointed out something I was doing wrong. Thanks to them, I am now determined to go to the gym at least 3 times a week to practice climbing stairs, killer water exercises, pedaling a dual-action recumbent bike, and walking more. In fact, I can now pedal for 35 minutes, and that's a miracle.

TL;DR: I got a huge bill and the manager refused to call me back…read more Look. This is not a bad place to get PT. I'd give the service I received a 4.5/5: everyone was friendly and competent, and I did improve. My only service complaints are that you only get to see the actual PT for evals/re-evals and the PTAs would only do manual therapy on one body part (I was there for my shoulder and knee, and I had to pick which they'd work on). It just felt like they were a bit stingy with the care and access to the PT. Here's the reason for the one star: they told me my estimated payment was $44/session (I have a high deductible plan, so all sessions were basically out of pocket). That seemed low, but I figured they'd tell me if there was a change, and in the meantime I went in the recommended 3x/week since it was so affordable. Two whole months later, I got a bill for over $1000. The "estimated payment" turned out to be only a fraction of the actual cost of each visit, which ranged in price from $109-$278. Had I known this, I never would have gone in so frequently, and I would have asked to pay the cash price, as it was lower than my insurance's contracted rates. I asked both the billing company and Jackson's office manager why the amount they were charging me wasn't changed as soon as they knew my insurance allowed for a much higher fee, or why they let me keep coming in without telling me I would be slammed with a huge bill. They told me they have no systems in place to do that. They would have kept charging me $44/visit and then sending huge bills forever. This is terrible, even unethical, business practice. Carson, the office manager, was very nice and said she'd contact me once the rest of the insurance claims came through so we could work something out with the huge balance. I paused PT in the meantime. After several weeks, I called and left a couple messages for Carson. She eventually texted me and said she would call me once she heard back from their billing company. I left her another message a couple weeks later, but I never heard back. I was planning on going back to Jackson and did not seek another PT referral, and I have regressed in the months without care. My daughter's PT referral was randomly sent to Jackson, and when they called me last week to schedule, I told them I needed to resolve my account first and to have Carson call me. They then told me my chart had been closed and I was no longer a patient there. Then they said that since I wasn't going to schedule for my daughter, they'd reject her referral. I honestly don't know what happened. I don't know why she wouldn't call me back. I told everyone who called that I wanted to come back in as soon as we figured out the account. My advice is, unless you are POSITIVE what your copays are, do not go here. EDIT: She called me the day after I posted this. She said she'd tried to call me once but it rang without going to voicemail. I do not have a record of this call, and she did not say why she didn't try again or call back the other times I contacted the office. No apologies were given, but she did get approval to reduce my balance by a modest percentage, which I really appreciate.

My son has been seeing Ms. Jess for occupational therapy for a couple of months now for some…read moresupport with sensory issues and self-help skills and she has been nothing short of amazing! My son looks forward to seeing her each week. I love that they use neurodiverse-affirming play-based therapy techniques, so the kids are active and engaged. My son is already making progress after only a short couple of months. The office staff is always very helpful and kind as well. So glad we were referred to this therapy center.

Speaking therapy has been the best thing that has happened for my child. They have taken their time…read moreto help him and he is definitely getting the services he doesn't need. The staff at this location is amazing from the receptionist to the speech therapist that he sees. Even the owner did my sons evaluation, which makes me feel Even better that the owner is so involved in what is happening in her offices. This would definitely be a location. I would recommend to whoever needs help with speech therapy. They also do other therapies example is occupational therapy. Another good thing is at the office is always so neat and clean and I do like that when the children do go in the back, they have them sanitize before they start their therapies to keep all the germs away.

My doctor had recommended for me to go to Physical Therapy for my right hand. I just recently…read morestarted PT at the Dignity Health Physical Therapy about a week and a half ago. This location is in the Centennial Hills area off of the 215/Durango exit. It's in a plaza with plenty of parking spots. When I arrived at the facility for my first PT appointment on a Wednesday around 3:00 P.M, it was a breeze to check in. I had completed all of the paperwork required online. There are only a few seats in the facility though. Kiana is an amazing physical therapist! She is constantly providing challenges and is knowledgeable! My first appointment focused on getting a clear baseline of where my hand was at. Kiana measured my hand strength, assessed my mobility, and talked through my goals so we could create a plan for the rest of my PT sessions. By the end of that initial visit, we had a solid game plan in place, and I even started some targeted exercises for my right hand to begin improving strength and movement right away. This is the place to go if you need PT! The team members here are outstanding!

We went to dignity health for a kidney stone that needed a scan for confirmation. The CT scan was…read morenot working at the flamingo location so they sent us to this location that had a working CT scan. We even called prior to arriving at the flamingo location asking if we could be seen for a suspected kidney stone and they said yes come on down. We ended up paying our ER copay for the first facility then got a bill to pay the same ER copay for the second facility! What a scam! We will never do business with Dignity Health again. We asked them if we would be billed twice and they said no we should be fine since it would be a "transfer". Apparently not. They don't know what they are doing and just tell you what you want to hear.

Had the best experience working with Katrina and the team. I thought my back pain would never go an…read moreaway! After almost three months of therapy I am pain free!

My experience with Suarez Physical Therapy on Durango was profoundly disappointing and demonstrated…read morea concerning lack of professionalism and empathy. As a cancer patient, there are days when attending an appointment is simply not possible. While I fully understand the need for attendance policies, the rigid enforcement here shows no regard for legitimate medical circumstances. A healthcare facility should recognize the difference between negligence and unavoidable illness. After three visits, it became clear that this location is not equipped to provide compassionate patient care. The front desk staff consistently displayed an unwelcoming and dismissive attitude. Requests for assistance were met with curt responses and excuses about being "the only one at the desk," which does not justify poor customer service or disrespectful behavior. The final concern arose when I canceled all future appointments. I received a call that felt less like an interrogation. The tone was intrusive, unprofessional, and entirely unnecessary. A physical therapy clinic serving vulnerable patients should demonstrate empathy, respect, and basic courtesy. Unfortunately, the Durango location failed in all three areas. I cannot recommend this facility and hope they take meaningful steps to improve their approach to patient care

Front desk is always very nice and the doctor takes his time to make you feel better and understand…read morewhat he's doing. Love coming here!

very knowledgeable doctors and staff always super kind and friendly . clean office flexible…read moreschedule they make it work

Not your average PT clinic. THEY CARE!…read more I can't say enough great things about Onward Physical Therapy. Not only the clinic itself being a very clean, intimate, professional space; BUT the clinicians Cailin and Kameron being top notch. I've trusted both of these amazing humans with treating my family and myself. Cailin doing my wife's pelvic floor therapy post parting with our 2nd child, my stepdads back rehabbing, and treating me from small shoulder pain, a minor calf muscle (major pain) and my frequent back spasms. You got an injury new or old? Well they have a treatment and a plan. not only will you feel safe, and heard, and better after your visit. But you're leaving with an actual plan for continued improvement and they follow up! I sincerely wish I can give them a million stars, but 5 is the max!

Dr. Cailin has been amazing over the last year with getting my body back to a working condition…read more Between my sciatica with my back and my shoulder and bicep pain, I'm finally able to get through weighted movements without pain and walking with no pain. The personal attention you receive is unlike any other therapy place i have been. I highly recommend her for your physical therapy needs

Great quality equipment and top notch trainers. If you need physical therapy or other sports…read moreperformance needs, this is your place!

I have a disabiled back for past 5 yrs.had 2 sugeries so far on it.have gone to numerous physical…read moretherapists to no avail.my surgeon said my back is totally deteriorated and so far wouldn't know where to start to help me.suggested traction.went upstairs desert orthopaedics to there therapy. used therapist ''jarrod '' after 2 sessions could walk to my car from therapy without stopping! after 5 sessions traveled and walked through our airport from parking to ticket counter without sitting down 4 times like I used to.I haven't been able to do this in 6 yrs.!!! when doing had no pain but was winded cause haven't been able to do this in years. jarrod is the best physical therapist I have ever used!! this guy really knows his stuff.nobody has helped me like jarrod. I recommend this place as the best pt in las vegas.