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    Spinal Performance

    4.7 (194 reviews)
    Closed 9:00 am - 6:00 pm
    Updated a few days ago

    Services - Spinal Performance

    Chiropractic bodywork

    Massage

    Physical therapy

    1 More Service

    Therapeutic massage

    Spinal Performance Photos

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    Recommended Reviews - Spinal Performance

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    Hoped not to have to write this, but I honestly have never experienced such poor business practices. This will be long but I want to be honest/thorough. If you don't want to read it all: you'll be lied to repeatedly unless you agree to spend $10k+ with them Found Spinal Performance via social media. Ad described a free consultation with scans. I submitted a request for consult and was contacted by their office describing the process and informing me that at the consult I would have option for a more thorough exam by one of the doctors and x-rays, but that would cost $260. Made me question why a non-licensed individual is providing the initial consult but I decided I had nothing to lose by at least checking them out and could always decide not to pay the $260. Before visit I had time to do more reading on CBP and go thru some Yelp/Google reviews. 1st appt: Nice location and staff was very friendly! Was given a tour, explained the process, and did the foot scan and posture screening. Before committing to the $260 I made it clear to the 2 assistants that I wanted a better idea of potential costs/pricing/insurance acceptance. This was due to reviews mentioning being blind-sided by quotes of close to $20k (I specifically brought those up). They refused to give any type of numbers at first and I know that they can't quote a full program, but at least give me an average cost per visit. They finally able to tell me that yes, some programs can run close to $20k, but "those are patients that almost need surgery for severe problems...which you don't have". The 2nd assistant then said "programs can be as little as $2k to the severe $20k cases". I said OK to the exam/xrays because the "manager" also said that I would be given the full reports and copies of my xrays whether or not I proceeded with a full program. Day of follow up (on Fri 11/14): Again, everyone super nice. Dr J met with me to review the xrays and also stated how "your back really isn't bad and this will be a simple fix, but of course will take a few months". I then met with a new person. Forgot her name/title, but basically the office salesperson. She quickly burns thru a bunch of numbers and fluff to sound like I'm getting a ton of benefits and then finally gives me a per visit price of $175. But follows up with saying that I will need to commit to the full program of 99 visits!! Rounding to 100 that is $17,500! She says my insurance doesn't cover their office and I tell her I can't commit to that at this time, but please provide me a written estimate so I can review it. I proceed to go back and forth for 10 mins with typical closing questions, "what can we do to make this happen today?" - "you want to fix the issues you're having, right?" I repeat that I don't commit to $17k on the spot so provide the breakdown and my scans/xrays for me to think about. Says she'll have them all for me by Monday and I accept that. No treatment or adjustments in either of the 2 appts. I gave a full week and on the 25th reminded them that I never received the breakdown or any of my scans/xray. They now say it's $35 fee for my reports and I reluctantly agree. Another day goes by, and I remind them about the breakdown and that is ignored. The xray report they give me is a PDF with great descriptions but also images in reduced sizes, which another facility can't use. After more research I find a new provider with MUCH more experience and covered by my insurance. I don't mention Spinal Perf until after the consult to be fair, and mention the xray report. The new provider says "this is good as they use the same software we do. They can send over the actual xray images for us to move forward". I sign a release of records form and it is sent to Spinal same day. Couple days pass and I call Spinal. Receptionist says they can't send it to the new provider and they do not have the actual xrays, only the summary. I ask them to provide the records directly to me. She states it would be a HIPAA violation to provide me the records! Are you serious?! Another "manager" says they'll resolve it. Another day passes and the salesperson calls asking why I won't continue with them. I remind her about my request for records. Next day, I'm given a sob story about how 3 people spend 3 hours to download the images, but that I can come with a flash drive. I show up with an empty drive and am told they can't use it because it's not new in packaging. Told that I could be giving them a corrupted drive that could hack their system. It was hard to stay calm and agree to return with a new drive the next day. Assured that the files are downloaded and ready to quickly copy once I return (even says only 18MB for 7 files). I show up with new drive and to wait 25 minutes! I question why the delay if files are ready and not even that large. Just more BS. Patient care is clearly not their priority, just profit. Finally have xrays 33 days later.

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    Dr. J and he's dynamic team are amazing always making you feel welcomed. Thank you Dr. J for all the help

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    Page 2 of 5

    Ask the Community - Spinal Performance

    Review Highlights - Spinal Performance

    J and his team are wonderful and it's always such a pleasant experience visiting the Spinal Performance office.

    Mentioned in 110 reviews

    Read more highlights

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    4.7(143 reviews)
    1.6 mi
    $$$
    Available by appointment
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    10/10 the ladies here are excellent. I love the hospitality and the service. The tea at the end…read morewith pineapple is my favorite. Sarah did a great job making sure she focused on the area I mentioned. The pressure was perfect and I left feeling refreshed!

    Appreciated we were able to book same fay massages for two the day after Christmas, they also…read moreaccommodated 75min massages. The massage: I asked for full thai massage, firm pressure, walking and stretching and to focus on my neck and shoulders. Instead I got full body - 75% Swedish massage (long deep strokes - which I don't like), 25% Thai. No focus on neck/shoulders other than what is already involved in a full body massage. My masseuse (didn't catch her name but middle aged woman with short cropped hair) was nice enough but I don't think she had much experience. Even when I had a knot I asked her to focus on, she didn't do a good job of working it out or loosening it. The space: I liked the private closed room. Being on the floor was different but was nice, other than not being able to put my head face down while breathing. But it was fine. It was very cute that they served tea and fresh pineapple at the end. Would I return?: Eh. I'd probably try a different location looking for someone with experience in true Thai massage, not Swedish massage.

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    Thai Body Works - Waiting area outside the massage rooms

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    Thai Body Works - Tea and pineapple. (Chocolates and mints too!)

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    Tea and pineapple. (Chocolates and mints too!)

    Thai Moon Spa - DRY CLEANED SHEET ROOM IN HALLWAY. ALL SHEETS DRY CLEANED BY MEDICO LINENS

    Thai Moon Spa

    4.6(313 reviews)
    3.5 mi
    $$
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    I am honestly blown away and not inflating it. My husband and I tried at least 20 different massage…read moreplaces in Orange County, from new ones to more established ones and I can truly say this is the best massage we gotten in a long time. I had LomiLomi with Kate. This massage is really special, it helps with emotional weight and during difficult time. It requires the masseuse to have not only a lot of knowledge about the unique technique but also open heart and mind because she uses her entire body and energy including breath to focus and release physical and emotional tension from the body which are interconnected system. It's a holistic type of massage and I could not have asked for more. I had tears in my eyes and I felt instantly lighter upon leaving the place. This is my favorite type of massage and not many places know how to properly perform it. Kate combined the LomiLomi with a little bit of deep tissue and thai stretching at the end which was perfect. My husband had deep tissue and thai stretching with Amie and he loved it as well. He works out a lot plus he coaches soccer daily on youth pro level so he is constantly under stress and moving a lot. He told me she was a tiny lady so when he saw her he was afraid she won't have enough strength but he was so surprised haha she was really strong (and that's what he needs). Amie found all the tense muscles. I am glad she also stretched him well because he doesn't stretch at home and gets really stiff which drives me nuts because I am super limber! Haha :) My heart is full and I am so happy we found this place, see you next month!

    I really really enjoyed my massage here. I requested soft to medium and it was perfect. She was…read moreable to really work on my kinks without hurting me which I appreciate. While I don't mind really hard massages, there's just some days where you just want a nice soothing massage that still works your muscles. I also appreciated the fact that she was gentle on the parts that are sensitive for me. The only thing is that the room is really really cold! Otherwise no other complaints. The parking is easy.

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    Thai Moon Spa - DRY CLEANED ROOM IN HALLWAY 
SHEETS ARE DRY CLEANED OUTSIDE BY MEDICO LINENS AND DELIVERED TO THAI MOON TWICE A WEEK.

    DRY CLEANED ROOM IN HALLWAY SHEETS ARE DRY CLEANED OUTSIDE BY MEDICO LINENS AND DELIVERED TO THAI MOON TWICE A WEEK.

    Thai Moon Spa - We know your health very important. We provide Clean and Disinfect in are facilities and make sure our clients very satisfied. Thanks you

    We know your health very important. We provide Clean and Disinfect in are facilities and make sure our clients very satisfied. Thanks you

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    Spinal Performance - chiropractors - Updated May 2026

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