Harley actually waited on me and was very nice and super helpful. Within :30 minutes I was in and…read moreout and found clothing you don't find just anywhere. True Italian menswear is hard to find. And he was having a 60 percent off site sale as well Thanks for everything my friend. A great sport coat dinner jacket and two pairs of twill slacks. He has top notch service, quality and knowledge on what's what. Go there and make your money count.

I will start that my sales person did a great job and that is worth 2 stars (I guess)…read more I purchased 2 sport coats and 2 dress shirts. Was told it would take a week for the alterations. That wasn't a problem even though the person to checkout right in front of me was told his suit alterations would be done within 2 days (he was a VIP customer & I was a first time client) ok I get it. I gave the alterations an extra day and drove over 40 miles to pick up the clothes. After not finding my order the owner went to check with the alterations person. He came out and told me they weren't ready and didn't say when they would be. I expressed that I was told I could pick up my order on Tuesday the 25th and it is now Wednesday afternoon? Again zero information of when a "Non-VIP Customer" could pick-up their clothes. The owners resolve was to refund my money! Not I apologize and will get right on it. No I got the covid excuse of why they couldn't call me to let me know it would be delayed and when I could expect to pick up my clothes. Needless to say I accepted the refund and initially was charged again for the order and the owner had a staff member correct the error to the error. I understand that the options for high end clothing is minimal at best in Tyler and Harley's doesn't need new clients to shop in their store. So, old money this store caters to you as your alterations can be completed within one to two days. For the rest of us willing to pay top dollar for clothing well good luck.

Growing up, before any vacation, my parents would always get my brother and me a Racquet & Jog…read moreshirt. It was how we showed we were from Tyler, Texas. Everyone in Tyler had one, and it was like the official branding of the city for some time. While visiting the City of Tyler, we stopped at Racquet & Jog so my girlfriend and I could get a shirt for ourselves. She remembered how, back in high school, all the girls would visit Austin in the summer and get a Tyler's shirt. Now she's a true originator with a Racquet & Jog tee. They have recently remodeled the space since the last time I was in Tyler, and it is huge now. There are so many great brands to shop from, including Patagonia, Anthropologie, Vuori, Howler Brothers, and more. Plus, they have a great selection of shoes and other equipment. If you've been to a Tyler's in Austin, it's identical in concept, but we call it Racquet & Jog in the 903. RIYL: athletic and lifestyle wear

We have been so pleased with our Tyler Racquet and Jog store! The employees are friendly and…read morehelpful. We needed HOKA shoes per our podiatrist and a young man assisted us in getting what we needed. I didn't get his name but we shopped after our shoe purchase. A young lady named Avery F helped us find 2 other items because we don't know current styles as well for a birthday gift. We were thankful for her help. We even found a sale on one item making it a better value!!

With it being the holiday season you would think the store would be a mess but things are still…read morevery organized and the sales are really good.

Good: the restrooms were clean. Clothes are ok.. i like…read moreThey have LC brand. Bad:sales rep were lil rude and keep staring at me like if i had something wrong , not even a thank u at check out. So-so: the clearance section was a mess. Prices are high. Store looks somewhat out dated..

My husband and I visited the store in Tyler and were greeted by an employee who has worked there…read morefor 16 years. I knew he was the one to help us because he wore a tape measure hanging around his neck. We were looking for a new suit and a sports coat....I regret not writing his name down because this gentleman knew the merchandise so well he could describe which ones were the most comfortable for this Tyler heat and humidity in the summer. This store happened to be making immediate preparations to close and move to a new mall in south Tyler, so while the employee was eager to help us find a good fit, we walked out with one great-fitting sports coat and recommendations to see another Men's Wearhouse as his store would close in two days and not reopen until the fall. We needed the suit very soon so we are taking his advice. However, this fall I am sure when my husband needs another quality item to add to his wardrobe, he will shop at the new location and look for this Texas gentleman (born in Corpus Christi!!) to assist him in making just the right selection.

Noah was patient, knowledgeable, kind and super helpful and friendly! We definitely recommend…read moreseeking him out when you are in the Tyler Men's Warehouse!

Joseph/Josef was extremely helpful and polite. Place is always well stocked and products are top of…read morethe line quality. Stuff is a bit pricey but they usually have sales pretty much year round.

From the owner: 5.11 Tactical manufactures gear for every mission. Whether you are law enforcement, firefighter,…read moreems, military or looking for innovative durable solutions, 5.11 makes gear for you. Choose from a wide range of men's and women's apparel, backpacks, footwear and every day carry accessories.

The merchandise selection sometimes does offer some very good bargains if you come in at the right…read moretime of year. The sales staff, however, gets mixed reviews. Some staffmembers are very helpful; others simply stand around when customers are nearby and don't even bother to offer any help. Other than in suits and in the Dillard's/Cremieux section , this is the basic pattern in the men's department. Another problem is the Dillard's card. Even though it's a Citibank MasterCard, it won't link to Apple Wallet. When I tried to get assistance from corporate Dillard's, the yield was zero. Trying to get help from Citibank was equally bad. I canceled the card. Again, the store often offers high-quality items at a discount, but getting assistance from staff is a coin toss.

This was the first time I had gone into this Dillard's in Tyler. The employees were very friendly…read moreand helpful ! It was a wonderful experience. I found exactly what I was looking for and several other things ! I am going back this week to look for a couple gifts for Christmas. They had great sales going on for things that were from Fall and I can't wait until they have the Christmas decorations on sale ! It is really hard to find great sales people these days but Dillard's is winning the game!

Not good service. They are not nice at ALL! And the manager is awful to his workers. They need to…read moreeither close this store or fire the managers and hire new and better ones. They get a 1 star!!

I'll start by saying that I work in the restaurant industry and am required to wear slip resistant…read moreshoes at work. Skechers sells these and usually has a nice selection. The problem is not the shoes, but the employees. For the 3rd time in as many months I entered the store and was never even greeted, much less helped. Two female employees were at the register counter playing on their phones without any concern for those of us interested in purchasing shoes. I will not return to this location. I guess I'll buy my shoes from another company going forward.

I visited this store and felt very disappointed because the staff never offered to help me with…read moreanything. I noticed they approached white customers and were very friendly to them, while I was completely ignored even though I was standing close to the employees -- perhaps because I am Latina. I wish they would be respectful and kind to everyone in general. What a disappointment.

I went in looking for a pair of earrings and knew exactly which type I wanted so it was a quick…read morein-and-out kind of trip. I was not greeted or asked if I needed help, but I was able to grab what I needed and check out. I was informed if I purchased another pair of earrings or any jewelry off the rack, it would be 30% off! I had looked at another pair briefly that I thought were cute but would purchase at a later time. With the sale, I couldn't pass it up! Two pairs for 14.05$! I was struggling to find some change so the blonde cashier even spotted me the 5 cents which I was grateful for! Great experience, a lot friendlier service here than my usual location in Utah!