Deals and steals! So delighted this consignment shop exists on the Westside. I've come across and…read morepurchased some amazing consigned men's items at this store -- Chrome Hearts hoodie, sweats, and sunglasses; Balenciaga trench coat; Rimowa luggage; Bottega Veneta & Loewe tote bags. The staff here is so welcoming and sincere, and are not afraid to strike up a warm conversation. The store is run very efficiently for consignors as well -- I've consigned many men's designer that have sold quickly here. I'd say it's easier to find nice designer womenswear. Men's designer is harder to find, but at times you'l get lucky with designer menswear.

Used to love this place but now it's more of a buyer beware situation, based on a recent…read moreexperience. I purchased two candle holders and later got a voicemail saying I owed an additional 33 cents because they'd undercharged me. Odd amount to call about, but I was out of town and didn't call back right away. The next day I answered a call (that turned out to be from them) asking for someone else entirely. Assuming the number was possibly spam, I googled the number, saw it was Trove, and then emailed them directly, saying I understood I owed 33 cents and asking for an invoice. They corrected me. I actually owed $33, not 33 cents, they couldn't send an invoice by email, and wanted me to call and give my card info over the phone instead. After everything already off with this (the wrong number call, the 33-cent voicemail, no email invoicing), I didn't feel comfortable reading my card number to someone over the phone. I offered to stop by in person instead, and asked in advance if they could have a receipt ready showing my original 33 cent charge, so I wouldn't be making the trip for nothing. I rearranged my lunch break to make this happen and showed up as planned. No receipt. They said they'd emailed it, but I'd specifically asked for a printed copy, the least they could do given this was their error to begin with. That request took several days notice and still didn't happen. Their printer was "acting up," so I got no receipt for the original charge and none for the new $33 charge, either! An error on their end turned into a special trip, wasted time on my lunch break, and still no paperwork to show for any of it. Disappointing customer service, especially when the customer is the one who has to burn their own time fixing your mistake. Edited to add, following their reply: I was never contesting the dollar amount being charged. I was happy to pay for what I purchased. I stated that they asked me to call in my card over the phone. I addressed why I was uncomfortable with doing that, and had asked for a way to provide payment electronically. When that option was not available I offered to come in. My disappointment is that despite their error, the wrong amount owed left on my voicemail, a random "wrong number" phone call from them, and inability to accept payment over something like square invoicing / Venmo / etc., all I asked for was a printed receipt. If someone has to make time to come in and fix your error, it's the least you could have done. I'm now even more disappointed in them after this response.

Having moved to a new location(12801 Venice Blvd) just 5 minutes form their old spot…read more Being one of the fashionable places west of the 405 . Design meets Social Consciousness, Staff is amazing trendsetters with heart. Their are no wrong choices here,stop by and find that gift

I really love their clothes and it's such an amazing brand but the one thing they need to really…read moreimprove on is their customer service online. I'm not sure if it's bc of Covid but they need to be on top of their emails. I've sent emails inquiring about returns and never received a response. Granted you do receive the refund back but they just don't reply to emails even if you have a question about sizing. They need to be stronger in this area especially during this time and all the time actually. Don't send them direct messages on IG either bc it will go unnoticed and unanswered. The best is to call (which I have) if you have any questions. However there are times when calling is not option but sending an email is. I hope they improve on this area of their customer service in the near future. Looking forward to visiting the store when it's safe to reopen.

Going to Timeless Treasures on my lunch break is the highlight for me and my co-worker. We are…read morelike two school girls on the hunt for trinkets. The staff is very friendly and welcoming. Cynthia in particular is always in high spirit and helpful. The store is clean, organized and stock with a variety of products.

Cynthia is my reason that I go to Timeless Treasures. She introduced it to me about a year ago and…read moreI've been hooked ever since! She always helps me out when I'm in the store (they got good stuff). She's the best!!

As is probably true of many, I rarely write reviews unless my experience was particularly miserable…read moreor over-the-top brilliant. I was recently shopping for a birthday present for my girlfriend. Browsing the women's section can be both awkward and overwhelming. I found Sarai, who paid attention to the criteria, set me at ease, and was conversational. She was patient for twenty minutes at which point she was called away. Mandatory break? An irate customer asking specifically for her? Who knows? But before leaving, she introduced me to Sonia, gave her the breakdown, and wished me well. It was seamless, and Sonia was on point. While I was at the register, Sarai popped in to ask if the mission was accomplished. I felt like I was at a Beverly Hills store where personalized service meets a hefty receipt. The only reason I might have been tempted to leave 4.5 stars is because I could not get the damn customer service "scan me" sheet to work on any device. But that's not on the floor salespeople, so bravo.

I had such a wonderful experience at Nordstrom Rack, especially with Chema (she's a twin -- both of…read morethem were great!) and the team. Chema truly went above and beyond. I had already spent nearly two hours looking for an outfit for a last-minute business event and was honestly about to leave empty-handed when she offered to help me. She then spent over an hour with me, going back and forth to the fitting room countless times, pulling pieces, helping me put outfits together, and even making sure everything stayed within my budget. She was incredibly patient, kind, attentive, and genuinely invested in helping me find something I felt good in. It honestly felt like having a personal shopper! I walked in stressed and ready to give up, and walked out feeling taken care of and excited about what I found. The service at this location has been great overall, but Chema made this visit exceptional. I will absolutely come back specifically to shop with her ,next time I'm not just browsing, I'm looking for Chema! Thank you for such amazing service.

I spent three figures here the other day because I got some really cute pieces from their sale…read moresection, but also got some shoes and a sweater for regular price. I was actually given really good service with regards to getting a room and getting the last pair of shoes. I even bought the last sweater which is super adorable for fall. I did come back and find really cool pieces that I loved before which were now on sale for 30%, and the Staff is really sweet and helpful. Previously, I gave the store 3 stars for not having the right change and having me wait over 15 minutes because my mom was waiting on me to have dinner, but I am letting that incident go. Yes I wished they carried more change, but I guess there are things we cannot control in life. This store has beyond cute stuff and for reasonable prices, so I will definitely come back to shop. One small incident is not enough to make me stop shopping. The staff is really helpful and nice. The clothes are just casual and reasonably priced in a great location, so I am just grateful that it is close enough to my work to be able to come here on lunch or after work.

Love this cute little boutique at the runway plaza! Was waiting for a reservation at the restaurant…read moreright next door so I decided to stop in.. Melloré has really cute clothes at really inexpensive prices! The girls were really attentive and started me a fitting room right away. I will definitely be coming back and will be recommending melloré to everyone!

There's no place for someone to wait or sit anywhere while your spouse is shopping inside. I'm…read moreholding her things so cannot go outside either. I found one place to sit and was told I'm not allowed to sit. When I asked what I could do, the clerk had no answer.

UNIQLO has opened another store, this time in Westfield Culver City. I actually went to the…read moreWestfield Topanga last weekend for the UNIQLO grand opening and I have to say the other location had better promotions and sales. This grand opening does include similar treats like a free UNIQLO tote, free goodies like chips and mochi, and a Taiko Drum performance. I did buy some more stuff because this store location did provide a nice deal on the cotton boxer briefs. You can tell that the black was popular and so there was only a few navy left, so I was able to grab a few. I think the store still needs to work out its kinks with the self register because it was still adding items to my cart that I clearly did not have. This has happened in the other UNIQLO stores too, so I think it's a bit too sensitive. Overall, I really like UNIQLO and welcome the addition to the mall!

The owner & stylist is amazing! From the moment U walk into her boutique she greets U with a…read moregenuine smile -a welcome & a lot of LUV! Not only is ALL THAT N' MORE the place to shop for fashionable pcs but.....she has jewelry - hats - purses- candles - soaps +++ and a great "resale" rack! Check it out 4 urself - U will b happy U did! Ms.

Owner, Candance, greeted me a soon as I entered the store. She was jovial, super helpful, and did…read moreher best to find me that special item. Recommend!

Love this business . Always attentive and full of laughs and fun. I will continue shopping here…read morebecause the customer service is amazing

I love this place ! I was introduced by my cousin ! Inside is super clean. Clothes are fabulous!…read moreEvery time I go there, there is always a sale on the rack outside. You can't help but to shop! Prices are pricey but there very good quality and they will last a long time ! The women who owns the business is super sweet! She will have a dressing room ready for you before asking! They have cute baby clothes as well! When you see her clothes on ig act fact because they sell out so quickly ! You have to park on the street.

Great selection, great staff, small business, Cute and friendly pit bull. What else do you need?…read moreThe hats are gorgeous and the prices are great for the quality of the item. I highly recommend you shop here!

Damn! Such good customer service. Bought myself and my hubby two custom hats and also picked up…read moresome amazing, locally sourced jewelry and unique vintage pieces. The store is so well curated and the staff are amazing and so kind. Felt like a lot of love went into the store. For sure will be back!!!

Customers are left waiting outside the store, mid-day, because no employee was present…read more Employees must eat their lunch. Absolutely. but the store opens at 11 AM, & it was around 12:30.... ???? (They left a sign that says they'd be back in 30 minutes.) & my other thought was that - at the price point of each single item from Reformation, I believe the business can afford at least two employees on site at a time. After about an entire hour, two girls showed up with leftover food in their hands. I was there, & I waited because I needed something specific to wear. & I don't mind waiting at all for an employee to come back from lunch. There were other women waiting outside as well. This case was unique. There were two employees, who took a break simultaneously because they'd rather the clients wait. & when they came back, they did not let customers in immediately. It was hot outside. Not terrible, but waiting an hour out there was not fun. One other customer was not as patient. She had exploded over the phone with maybe customer service (or her friend) regarding the same experience. I was confused when the employees entered without paying any mind to the people who had been waiting. Sure, it only took them a few more minutes to reopen the business. but what? Never mind the people who had been waiting. Bottom line is, I would never return to this store. It was a shit experience. Not everyone is here out of a desire for luxury, but this was pretty low on any customer service I had ever experienced. There was not a single considerate thought for the customers. I appreciate a brand like Reformation for its sustainability efforts & a price point that isn't too far out of reach for some people. And a brand of this magnitude simply cannot endorse this behavior.

I want to say that I love this company & their products. This location is really small and the…read moreselection is limited. The girls that work here are not friendly or attentive. I waited for my fitting room for quite a while meanwhile they only focused on one customer. Another customer came in and straight away they were attentive to that person so I ended up leaving. Rather shop online if that's how it's gonna be.