I recently brought my boat in to have the bunks replaced on my trailer and asked for any other…read moreissues with the trailer to addressed. I dropped my boat off on Monday and picked it up on Friday giving them the week to fix all issues with the expectation that all issues would be fixed. When I picked my boat up, they replaced the bunks, but simply listed other issues (bearings leaking grease, tires low on tread, guide on broken) rather than fixing them? Odd, but I figured I'd survive. They charged me $518 to replace two bunks... $384 in labor, seems a bit steep, but I figured it'd be done well and should last at least a few years. Two trips after the bunks were replaced the carpet had worn through on the bunks. I messaged Aaron who asked me to send a photo. I sent the photo and he told me that I likely "dry loaded" the boat which caused the issue. I told him that wasn't the case, and asked if I should expect the carpet to only last two trips? Regardless of how it's loaded I can't imagine this should take place with brand new carpet. To me it appears the bunks should be angled differently as the carpet is wearing on the top edge on both sides. Aaron has since not responded to my messages. I personally would not bring my boat here again. The carpet itself was listed at $30, so rather than taking a $30 hit and replacing it, I've been ghosted. I would recommend going elsewhere.. Every other place in the city was too busy to fit me in, but if I were you I'd wait an extra week or two to get your service done correctly.

In one word, RUN. There are many other places to get your boat repaired in Oshkosh, please do so…read more brought My boat in for a miss fire in spring they found that my fuel filter was never changed. Also suggested I do a tune up. $1800 later. Boat ran fine all summer. Went in to winterize this fall and they suggested I do a tune up ? had the Platinum winterization package, what a joke. suggested I pull the motor and do preventative maintenance (boat has 340hrs). when I said no they wanted an Additional $300 to put the drive back on, why isn't that part of the Platinum pkg? when I picked up the boat they left tools in the engine bay. I checked the oil and I question if they ever changed the oil as it was dirty and it looked old. I'm sick over the fact that I paid another $1800 for winterization and an impeller change. Cross my fingers in spring if the boat will run

Good people, busy place. Had a few issues with the boat we bought but they were handle pretty quick.read more

Would not recommend this company to anyone. My husband put down a deposit of $500 to hold a boat…read morefor us back in the middle of June, and a few days before we were supposed to pick it up, he was called to active duty for the military, fast forward a few weeks later. We try to get our money back as he still wasn't home from his military duty, and we had no way of getting the boat as I cannot drive a boat and trailer, and they told us we cannot get our deposit back as they held the boat too long for us, BECAUSE MY HUSBAND WAS CALLED TO SERVE. This is absolutely ridiculous, and a Disgusting way to steal from a customer during a pandemic, while he was literally unable to physically to come pick up the boat. This will not be the end of me trying to get our money back, as this company shouldn't be able to treat a serviceman like this. ABSOLUTELY DISGUSTING.

They took good care of my UTV order, it came early and they were respectful and efficient. no…read morecomplaints from me.

Good people to work with. Only complaint I bought a used boat and the accessories (anchor life…read morejackets dock lines bumpers) were stripped off it. Make sure you include these things in the deal.

Storing your boat is easy. Text an hour before you want to leave and they have it in the water and…read morefueled up ready to go. Super friendly. Great Staff

I don't normally write a review on businesses but this time it really is ridiculous not to!…read more We bought a used boat at Quam's mid August. The staff made arrangements to meet us before normal hours on a Saturday in order to get us out on the water in the boat before signing papers. However, there was a hiccup with the battery on that morning. The guys put in a new battery that morning and it started right up. To make a long story short, switching the battery was not the solution. We stalled on the water twice after putting the boat on the water at home. However, after contacting Roy Quam the first time, we took the boat back and work was done on the issue. Next week, we got the boat back, and, on the lake the next day, motor stalled again. I was really upset with the boat to say the least! I said I wanted a different boat and Roy understood completely. If we wanted another boat, they were willing to credit us the full purchase price towards another boat. However Roy stated that he was confident that they could fix whatever the wiring issue was happening on the Ranger. We agreed to try to have the issue fixed. Roy made arrangements to come pick up the boat this time so they could get working on the problem right away and we could get the boat back sooner, ( We live an hour and fifteen minutes away from Quam's.) I appreciated that and was really surprised that he did this. After working on the boat for two weeks, we think the issue is fixed but have only had the boat out once since getting it back. I am happy to say that the motor never stalled on this outing. We did have one minor glitch but Roy said to keep him posted on the issue in case it happens again. I haven't experienced customer service like this in a very long time! On a purchase like this, your heart sinks when you have problems immediately. My husband and I have been pleasantly surprised by the loyalty to their customers and their products that Quam's has shown us repeatedly. We are very glad we bought our boat at this dealership and would/will buy there again without hesitation!

Just purchased a new Bennington Pontoon from Quam's Motorsports in Stoughton, Wisconsin. This is a…read morefamily owned dealership that delivered an awesome purchase experience. We're new to boating and they made it as smooth as could be. John Quam was there from the beginning and has been there even after the purchase. He personally delivered our boat to Lake Waubesa on his own truck, spent an hour on the lake, showing us all the ins and outs of our new boat. Even though we had ordered our new boat at the busiest possible time, John went out of his way to get us our boat ready for the big Memorial Day weekend. He kept me in the loop, even sending me an email (3.5 hours after they closed) to let me know that they had just completed getting the boat prep'd and it would be ready for delivery the following day! We were thrilled to be able to enjoy our boat for the weekend. After driving our boat, we started getting a warning alarm on our motor. John sent one of his techs right to our dock to diagnose the problem. With no luck, John personally came and picked up our boat and took it to the shop. Turned out to just be weeds in the water intake. After fixing it and a few other minor issues, he personally delivered the boat after they closed. Now that's service! I can't provide a more positive recommendation for anyone looking to buy a new or new to them boat. You just don't find this kind of service these days and when you do, you want to tell people!

We have been customers of Johnson's for almost 20 years and have had nothing but a phenomenal…read moreexperience. The staff always goes above and beyond time and time again. We highly recommend Johnson's .

Johnson's has been asking care of our boat for about 5 years. Except for an unexpected small dent…read moreon the front they've been excellent. They put it in, take it out, store it, and winterize/maintain the engine. IMHO their prices are reasonable.

I visited Keith's 5+ years ago and found a boat (around $8,000) that I was ready to pay cash for…read moreand walk out the door with it. I approached a sales guy (no idea who) and told him I was interested and was hoping he'd go $500 less. I mean it was a used boat. There's always wiggle room to make a sale. Guy abruptly tells me the boat is the price it is and that's it. I went back to look at it more and the guy didn't follow and didn't say anything more. Ok, buddy forget your boat. I stopped back a week or two later, just to look at it again. This time the same guy comes up to me and says you want the boat it's yours minus the $500 I initially asked about. Yeah, NO. You had your chance and your customer service sucked. I've driven by for years since and think, you will never get my money.

In the process of buying a pontoon. Brad has been a pleasure to work with! All questions answered,…read morecalls returned promptly.

The place I usually take my boat wasn't able to look at it for at least 3 weeks so I went to Kettle…read moreMaine to see if they would look at it. What a great experience! They are friendly & took care of the problem right away. I sure hope they are a permanent fixture in Jackson because as long as they are here, they have my business. A welcome addition to the Jackson area, give them a try.

I've been to Kettle Marine on a few occasions to ask questions about my boat and motor. I've also…read morebeen there to purchase a few maintenance items for my boat. Every experience has always been great! They are super friendly, always knowledgeable, and super kind. Even today I ran my boat up there to ask a few simple questions. Even though it's wintering season and I know they are super busy, they made time to take a quick look at my boat and answer my questions. Great dealership, great people!

I met Josh Zweiger at skipper bud's and can't say enough. He didn't mess around with price gave me…read morethe lowest one that he could right off the bat. He was very friendly and knowledgeable. He's owned a bunch of boats and really knows what it's like to be part of the community. I was shocked that he not only knew about the boats he sells but also of most other brands. He spent a lot of time with me and was not pushy like most sales people. I would recommend him and skipper buds to my friends and family. He was honest and again that's rare for a sales man especially in the boat world. He will sit with you to make sure you are comfortable in what you are purchasing since it is sometimes hard to figure out on your own. He pointed me in the right direction and am grateful for his help. I have walked into dealerships before and people don't give me the time of day by my appearance but that was not the case. He treated me like if I had a $10,000.00 suit when a lot of people judge since i like to dress comfortably. Do yourself a favor and ask for him I'm sure he will give you the same time, attention and knowledge with the respect he gave me.

Just bad communication all around never know when something is going to be fixed and never…read morecompletes service on time.. I can go on..