I recently brought my boat in to have the bunks replaced on my trailer and asked for any other issues with the trailer to addressed. I dropped my boat off on Monday and picked it up on Friday giving them the week to fix all issues with the expectation that all issues would be fixed. When I picked my boat up, they replaced the bunks, but simply listed other issues (bearings leaking grease, tires low on tread, guide on broken) rather than fixing them? Odd, but I figured I'd survive. They charged me $518 to replace two bunks... $384 in labor, seems a bit steep, but I figured it'd be done well and should last at least a few years.
Two trips after the bunks were replaced the carpet had worn through on the bunks. I messaged Aaron who asked me to send a photo. I sent the photo and he told me that I likely "dry loaded" the boat which caused the issue. I told him that wasn't the case, and asked if I should expect the carpet to only last two trips? Regardless of how it's loaded I can't imagine this should take place with brand new carpet. To me it appears the bunks should be angled differently as the carpet is wearing on the top edge on both sides. Aaron has since not responded to my messages. I personally would not bring my boat here again. The carpet itself was listed at $30, so rather than taking a $30 hit and replacing it, I've been ghosted. I would recommend going elsewhere..
Every other place in the city was too busy to fit me in, but if I were you I'd wait an extra week or two to get your service done correctly. read more