First time using Cheap Charlies Flooring. It was an amazing wonderful experience. Both Carla and…read moreRoss were incredibly helpful in providing important information to make the best decision for our flooring needs. Their willingness to provide samples to take to our home to see how they would look in our home was exactly what we needed to make the best decision for us. They were very patient and understanding in meeting our needs and answering questions. They provided the best value for the flooring we were seeking. Finally their installer T.N.T. Floor Covering Installers (Tommy) was above and beyond expectations in installing our flooring. Tommy comes in with a large team that professionally removed our previous flooring, move furniture and beautifully installed the new flooring. Not to mention they were one of the most courteous group of individuals we have ever had do work for us. I strongly recommend both of these for your flooring needs!

We bought a new build home in Onslow County, NC. The Builder uses Cheap Charlies for their flooring…read moreneeds. We had a major issue with our LVP flooring because it was installed without a moisture barrier on the concrete slab. The floor began lifting within 1 year of us Closing on the house. We contacted Cheap Charlies with our issue. The only solution was to replace the entire 1st level floor. We also have steps leading to a room above our garage (FROG) with the same LVP flooring, however, the sub floor is wood which did not cause the LVP to fail. The Flooring manufacturer of the floor discontinued our exact floor. We and Cheap Charlies tried to match the original floor from another Manufacturer because our furniture, rugs, lamps, and other accessories were complimentary to the flooring (not a neutral color or pattern). We exhausted all options without success. We then decided, with Cheap Charlies help, to choose a neutral color and pattern LVP from the same original manufacturer. That left us with the stairs and FROG not being damaged and different flooring. We had been in the newly built home for less than 1.5 years, so two different floors were not acceptable to us. Cheap Charlies installed the newly chosen floor throughout our home, including the steps and FROG, with no upgrade or additional charge for the new floor. The installation team was courteous, professional, detailed and quick. We became friendly with the Family that owns and runs Cheap Charlies as they are truly good honest people. My wife and I would highly recommend Cheap Charlies for any new or replacement floor.

If you are looking for new flooring or tile, A Tough of Magic Flooring (EI) has been wonderful! Ann…read moreand Tony have been warm and welcoming and have taken their time to explain my options. Ann went out of her way to make sure I was comfortable with my choices. I felt like family! Not just another "sale." Highly recommend!

Sadly, I must enter this review. We ordered a lot of and very very expensive tile. I enjoyed…read moreworking with them, despite it taking an inordinate amount of time, weeks, for the tile to come in. When it did and the contractor was working on the remodeling, he discovered a box of tile that was in matte finish. The order in this color was only in polished. Long story, and too many people interjecting, we returned the box that was mis-shipped. But was told to wait and so we picked it up again. Okay. My husband dropped it off once the job was done, and in speaking, I was told it was our fault based on what he said. Since we waited weeks for the order to come in... The matte finish has been a known issue but...I tried calling. I am used to having conversations where people take turns speaking. At least that is what I teach my students to do. I was constantly talked over and her voiced raised. When I asked to speak when she was finished, I started and was spoken over again repeatedly. I wish there could have been a responsible and reasonable conversation. I finally had to end the call from being yelled at and over constantly. I was given a check for the amount of what they said the box of wrongly shipped tile cost ($88). Thank you. The wrong item was shipped and they did repay but that was painful to do. You sure could say a lot of things and she said them, but I thought Kindness Matters. For $88 bucks, not worth the conversation to understand nor interact again. I wish them the best but now cannot recommend them. I wish them the best and I am heading to elsewhere. I did want to support local. Make Good Choices.

I see someone referred to the owner as a condescending ass. We had a totally different experience…read more He was very knowledgeable and helpful. People usually treat you like you treat them. We had all the flooring in the house replaced. The installers did a phenomenal job! Professional, hard workers, cleaned up, polite and paid attention to all the details. Can't say enough good things about them! Thank you! Mike and Sheila

I have installed more laminate floors than I can count. you are better off with Costco's cheapest…read moreflooring than cedar point laminate ridged plank cork back. the seams open up if you look at it the wrong way. following their directions at least 25% of the seams are opening and I'm only half way done with a 12x12 room. the floor was prepared cleaned and Ievel. I wouldn't recommend this product at any price.

Andrew and his team did excellent work for us in our home. We had some very worn-out carpeting and…read moresome very thin, hickory vinyl flooring that we needed to update. As we were new to the area, we were a little anxious in trying to find someone we could trust and do a good job. And then we met Andrew and Ashley! Andrew and Ashley are very personable and will make you feel comfortable right away. They are definitely "people persons" and know what great customer service is all about. Andrew was very trustworthy and communicative throughout the whole process which left us feeling very comfortable. Very reasonable pricing, and extremely punctual, Andrew's Flooring can be trusted to provide a great experience for your floor care needs. Chris and Larry were so very polite and so accommodating to us with our indoor cat, always being sure not to allow the cat to get out of the room we designated for her for the day. The whole team are very responsible people, and that's saying a lot in these days. Thank you Andrew and Ashley! We will be using you again for future projects and will continue to sing your praises at every opportunity!

From the owner: Andrew’s flooring is an all service flooring company that sells and installs lvp, carpet, tile,…read morehardwood, laminate and all other flooring. Our prices can’t be beaten and our installations are guaranteed call now for a free estimate 910-269-6585

We ordered carpet and vinyl plank flooring a few months back. They did a good job with everything…read moreexcept when they moved a heavy desk their installers damaged the bottom and also gouged a deep mark all across the top. There was also dirt on my couch when we came back?? Unfortunately for us we didn't notice the damage until we came back to the beach and had already paid them. I called several times and left a message with no return call.

They got the job done, but when it came to repairs I got the run around. I've called and text two…read moreemployees for 5 months, but no one will actually come and fix the issue.

Extremely professional! Hard working crew and a job well done in a crunch time frame if they say it…read morewill happen then you better believe it did!

From the owner: Ceramic tile installations. Backsplash,kitchen floor,Showers, bathrooms, porches.read more

We arranged with Rodney for carpet cleaning for our rental move-out. He was on-time for the…read moreappointment (early, actually!) and immediately got to work. When he was close to being finished, he sent me a text so I could return to the house for a look-see and to make our payment. He did an excellent job and the carpet looked clean and fresh. I would recommend Tropical Carpet Care again for anyone looking for professional service.

From the owner: Carpet & Upholstery Cleaning RENTAL move out carpet…read morecleaning dryer vent cleaning Emergency water extractions Upholstery cleaning Commercial Cleaning Floor, carpet, tile & grout Construction final clean And more!

when we hired Travis in September of 2024 , he said it will take 4-5 days to finish the job , well,…read moreit took him 4 months . Travis was supposed to do the job himself ( refinish the floor), but he subcontracted someone else who clearly didn't know how to execute the job. We ended up having a dust all over the house due to lacking professionalism..didn't even bother to use dust filter in his equipment. Everything in the kitchen pantry was covered with dust , the whole house was a complete disaster . my grandchild that we kept for two months developed severe asthma. I've contacted Travis about that and stated that he should have a cleaning company to take care of it but we were ignored. i wouldn't recommend his business

From the owner: Sanding and refinishing using waterbase safe finishes. Also dust control. We also supply hardwood…read moreand installs

dont hire. he will rob you and block you. very unprofessional!!!!!! he was supposed to do some work…read moreand he blocked me from everything and never returned my deposit.

wonderful Person to work with. Dion Did a excellent job of painting and fixing a crack in our…read moreceiling