I have done my due diligence vetting Auto Repair Garages and after years of costly disappointments,…read moreI have finally found my go to Garage. I have been a client of Roy Rump & Sons for about 4 years now and each time I've needed them, I was made to feel welcome by both the front-desk folks and the mechanical technicians. They explain all repairs clearly and with patience. They always provide as accurate an estimate as possible and, if they diagnose an issue and discover it was a simpler fix than they thought at the time, they gladly tell me that it will not cost as much to fix and that kind of honesty is why I will never go anywhere else. They always send me reports with digital photos and videos of the work along with their recommendations to keep my SUV in good working condition. There in only one little drawback... because they are so popular for all the things I mentioned, they are very busy a lot of the time and it can affect how soon they can book an appointment with you but, it is always worth the wait. I can't say enough great things about this Garage. Don't waste your time or your money elsewhere. Cynthia F.

Genuine people who take the time to talk and explain things. My experience was fabulous…read more I was way overdue for an oil change, booked one here. I also asked if they have an inspection service, which they do, so had them perform that. I recieved a very clear prioritized inspection report on my 6 year old car, which I can execute on. Car repairs are not cheap, in general. I think I was charged fairly and got great service. I'm also gonna note here, this business was recommended on my neighbourhood FB page. I notice 2 horrible reviews her on yelp. On google they have a near perfect score. In my opinion, the two reviews don't hold water. One is by someone listed as being in California, with only one review. The other is local, also one review. I'm guessing they are fake accounts. Do with that what you will.

Consistently awesome, I have been able to stretch the lives of my cars cost effectively due to…read moretheir support.

Came for some A/C work as they have the professional equipment to extract and fill refrigerant. My…read morefans and compressor seemed to be working fine so there must have been a tiny leak and over the years the refrigerant got out and the system stopped cooling. FYI, never try to top-up A/C with those cheap cans of R12 you find in Canadian Tire unless you already have pure R12 in your system! You will regret it and if you contaminate your A/C system, even mechanics will refuse to service you as they will not extract contaminated R-134a (hazardous waste). Just save yourself the headache and go to a professional for A/C work but do your homework! I asked to get a simple recharge and injection of dye so if it leaked again, the leak can be found and patched next time. They evacuated everything, removing any moisture as well (due to vacuum) and added fresh refrigerant (my A/C does not smell as damp when switching now too). Overall great service and reasonable prices with knowledgeable and friendly staff, saw them helping other satisfied customers as well. Will recommend.

Friendly service and very accommodating. Took my car in with only a day's notice even though they…read morewere clearly busy. Straight talk and a fair price. Would recommend to everyone.

I've been going to Tire Plus Orleans for Tire change, to brake work, and other various work…read more Always been satisfied with the service and the employees. Their prices are fair. Yes sometimes the services may take a bit longer but the attention to detail and client focus creates delays sometimes. Totally satisfied.

Went in to get basic, normal safety, my car was just safetied at the Hyundai dealership 36 days…read moreago. I got a ride home from their driver, very unprofessional. Car was bottoming out on the road, I did not feel safe. I could hear parts banging around under the car as we drove over bumps. 6 hours after I dropped my car off, they call me telling me I need $2,000.00 of work done and there's no way it passed a safety 36 days ago. One of the parts he said it needed was just replaced 2 months ago. (passenger lower control arm and bushing). Weird, HYUNDAI did a safety on it and everything was fine. He quoted me on the phone 800$ for the work but when I show up, the quote on paper is $2,000.00. I was upset of course and he asked me to never come back to his establishment again. They tried to take advantage of me because I am a young female.

Today I was glad to be a Lorelli's customer. Outstanding service,remarkable kindness.The seat on my…read moreNissan Versa,wouldn't move forward,so I went to Lorelli's.They told me it was still under warranty,but since I felt it was unsafe for me to take it to the dealership(my feet could barely reach the pedals) they agreed to take a look.Long story short,they took it to the dealership, called me,offered me a loaner while car was being repaired and called me when it was ready to be picked up at Loelli's.No charge people!It restored my faith in humanity! Special thanks to Otto.Great service center,I've been a customer for about 3 yrs. now and have always been happy with the service.

Requested diagnosis of a/c failure on 2028 Highlander Hybtid XLE. Service rep thoroughly explained…read morethe process and showed me how the dye had now been put in the system and next steps to be taken when vehicle is returned in a couple of weeks. The process was thorough and included a courtesy vehicle inspection, which was much appreciated.. After the explanation, it was clear to me that the previous attempt to repair by another shop last summer was not done properly.

It's about TRUST AND INTEGRITY. And it's worth a drive from Kanata to Orleans to know that I can…read moretrust what I'm told and that the work is done with no surprises. No one likes car repairs-the bills are usually higher than we all expect. But the honesty that comes along with the straight talk has kept me coming back for almost 15 years now. Even though I moved to Kanata five years ago, I find time to drive across town for an oil change or any other repairs. It's inconvenient as hell-but worth the confidence and trust -and being told that I actually DON'T HAVE TO GET SOMETHING DONE right now! Thanks Bobby Like

I recently had a really positive experience at Bob Peters Garage in Ottawa…read more From the moment I walked in, the team was welcoming, professional, and easy to talk to. They explained what was going on with my car in a clear, straightforward way without using confusing terms or pushing extra services I didn't need. It felt honest and transparent. The work was done efficiently and on time, and everything ran smoothly from start to finish. My car feels great now, and I appreciated that there were no surprises when it came to pricing just fair and clear communication throughout. Overall, it's a reliable place with good service and a team that seems to care about doing things properly. I'd definitely go back in the future.

i've been having issues with my work truck for A while constantly adding oil took it to the…read moredealership 3 times telling them this issue all 3 times they told me there's nothing wrong and it's weird why I keep adding oil so I ignored the dealership and went to Bob peters garage and wow such professionals they were able to pinpoint exactly the issue and also show me all the other issues that the dealers never pointed out I totally recommend these honest people such a hard time to find a real good mechanic finally found the one thank you Bob peters garage you're the best

The mechanic (not Marc) did not put my new Mazda into service mode before fixing the brakes so I…read moreleft with warning lights on. He had no idea how to turn them off. Further investigation revealed he had broken a part. It had cost me 600$ at Kavanaugh's but they refused to compensate me, thus losing me as a customer. I think they should have just taken responsibility and given me some compensation. Sadly, this did not happen. Marc is the only mechanic I should have let touch my car.

I am new to the area, so found myself looking for a new local garage. Kavanaugh's did not…read moredisappoint. The local Honda dealer quoted me an arm and a leg to repair a few issues I was having(wheel bearings, shocks and brakes). After having the mechanics at Kavanaugh's look into it, they had me fixed up for HALF the amount the dealer had quoted me. Not only that, it was ready the same day!

We had our first Tire Changers experience today and would highly recommend them to anyone. Booking…read morewas simple and the price is very reasonable. Our installer arrived right on time, was very professional and did a great job installing our tires to the manufacturer's specifications (he even noted that we need an alignment done based on the way our tires were wearing). It felt very luxurious to not have to leave the house or load our tires in the trunk and wait for hours at the dealership to have the tire change done. If only everything in life could be this easy!

I called my regular mechanic to book a tire change appointment and was told it would be 2-3 weeks,…read moreso I looked for a local mobile tire change and found these guys. Very happy with the service! They arrived on time, changed the tires in my driveway and left no mess. The price was perfect and the guy was polite. What more do you need?