Dude is a fucking asshole and said I couldn't use change to pay for my shit. The amount was under 5$read more

This place is terrible!! The lady at the front is extremely rude and a racist. DO NOT STOP HERE IF…read moreYOU ARE NOT WHITE. Refused to give me the key to the bathroom, claimed I wasn't a customer. When I showed her the car I was pumping gas to she didn't believe it was my car at first. She tried to play in my face and I played right back. I repeat DO NOT STOP HERE UNLESS YOU ARE WHITE FOR YOUR OWN SAFTEY.

Ampm and Bechelli lane in Redding. California has not had ice for their soda machine in almost 2…read moremonths now. We have finally quit going because it's so ridiculous that they don't have ice for their soda machine. And now their soda machine is not working. They do not care about their customers. They do not want to grow a business. We are done. Thank you

Each of the 2 employees that work there at and over night, til the next morning ( 6pm - 6am ) are…read moreas utterly rude, with absolutely no sense of the importance of having a friendly, welcoming, appreciative attitude that equates to giving and having appropriate good customer service, which in turn adds up to the business making more money, instead of LESS. I guarantee this AMPM is making considerably less than they could be with these 2 representing the business. Owners are either truly blind to the fact, or purposely blind to it, meaning they don't care either with a shared rude goofiness if that's the case. Either way the over night help is effecting more than just the loss of possible profits during those hrs, there losing customers period, customers that had stopped there during the day as well as night, like myself, not to mention multiple family members and friends alike. And its a given that there are a growing number of lost customers, with that number getting bigger by the day, GAURANTEED !!!

When my family pulled into this station for diesel gas, all I could think of at the time was to use…read morethe restroom! But after that was completed, I realized that this gas station and mini-mart actually had some character. It kind of looked like a modern trading post on the exterior rather than one of those cookie cutter, corner franchise stations. The interior was bright and clean, the employees were friendly and acknowledging, they had diesel fuel available, there was adequate numbers of pumps with spacious maneuverability, and of course, plenty of snacks, beverages and fast edibles for the road traveler. We don't often drive out this far from our normal locale, but when the time comes to visit family in this area, you can be sure we will stop here again!

So to start with every time we go there is a lady that is leaning on the counter and giving crap to…read morecertain customer which is none of her business! Her comments on "fufu" coffee unnecessary I was taking inside with another customer and she had her snippy comments! she has no business saying a thing and her job is to run the store not getting into my business and she is to comfortable and acts like it's her store never again will we go there and the coffee sucks nothing is stocked she is to much into drama instead of her working just lazy lazy lazy

On May 23 I purchased deisel from this Shell station. Their computers were down so I had to swipe…read moremy credit card inside the station. I wanted to fill the tank so they told me to guess how much it would cost and they'd credit the remainder to my card. I guessed $200 but the tank only(!) took $154. I have waited for several days but the remaining $46 has not yet been reimbursed. I called them several times to try to rectify this but they do not answer the phone and the voicemail has not been set up so it is impossible to leave a message. They owe me $46 and I have no idea how to get it back since I do not live in the area. DON'T GET FUEL HERE!!!

It's a gas station, so let's not get too excited. But considering it's one of the closest stations…read moreto Shasta Lake and they saved our ass when we were beyond empty, I have to give them props. It's also a good stopover for a couple other worthy reasons. It's an exceptionally well-maintained and clean station. It's also big and spacious with plenty of room for multiple vehicles. The pumps were lightning fast and modern, too, so we didn't have to sit around long and were back on the road in no time. it's also very expensive. There's quite the mark up just because of the rural location and probably because it caters more to tourists passing through. If you can holdover until you're closer to civilization, do so. Otherwise take advantage of this location closer to the happenings at the big lake.

Amazing People that run this station..,!! Willing to go the extra mile for others ,Lite!rally !read more

This was my first stop to carry gas on my weeklong trip from Sacramento to Washington and back…read more This was the cheapest gasoline in Redding, so this was naturally my choice. The station was clean, from the pumps, the surrounds, and even to the inside of the AM/PM store! And the staff were attentive and friendly too! I was tempted to keep on driving and just pick up food here to go, but this Arco was very near Panda Express, so the choice for Panda was definitely a better one. This is a great stop when you are in the area!

I went with my nephew and the lady working was rude to my nephew I purchased a drink for him she…read morewouldn't give him a straw stating she already gave it to me but she didn't he went back in after finding out I didn't have one she was mean to him and told him I was a liar .. this was crazy like we paid for a fountain drink why is she gate keeping straws ??? She finally gave him one and told him to get out of here .. he is 12 like why would someone be so rude to a kid ??? Terrible service they need to fix the attitude on their employees

Yes, this station consistently has some of the lowest gas prices in Redding. They accept cash or…read moredebit cards only, and debit transactions include a $0.40 processing fee, which is clearly disclosed. Unfortunately, the low prices are overshadowed by what I experienced as consistently poor customer service. Every interaction I've had has felt dismissive, unfriendly, and indifferent. I left with the impression that customers are viewed as inconveniences rather than valued patrons. Low prices may bring people through the door, but courtesy, professionalism, and respect are what earn repeat business. Based on my experiences, this business falls well short of that standard. I hope management recognizes that treating customers with basic civility is just as important as offering competitive prices.

They don't answer their phone to help HP people at the pump..maybe they have so much business they…read moredon't care..just answer the call for Help ,!

One checker for the whole store, huge lines, they don't care. This happens over and overread more

Speaking of COVID, this store's managers are NOT enforcing the mask requirement…read more Neither are the store's security guards. In fact, the security guard standing by the door was wearing no mask himself. Probably one-third of the customers had no mask whatsoever, and probably one-third of the customers who had masks weren't wearing them correctly. I visited this store as part of a road trip north from central California, and I have NEVER encountered this degree of NON-compliance with federal guidelines or state mandates before, CERTAINLY NOT anywhere that sells FOOD.