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    Speedway Express

    3.0 (4 reviews)

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    ampm

    ampm

    2.1(37 reviews)
    1.3 mi

    [see photo for original review on google]…read more I was the uncle mentioned in the original review, and I was personally present during this entire incident. I want to share my own perspective because what happened was far more unacceptable than the original review may convey. This happened yesterday evening, around 11:39 PM. My niece and I had spent the evening together enjoying some family time, and we were ending what had otherwise been a really pleasant night. Unfortunately, this interaction completely dampened the evening and left us both incredibly disappointed. We had just purchased gas and were using the windshield/window-cleaning station provided between the gas pumps, including the squeegee and cleaning solution provided for customers. We were simply cleaning the windows and sunroof of the vehicle. We were not washing the car. An employee approached us and immediately began yelling at us and aggressively accusing us of washing the vehicle. Instead of calmly explaining whatever policy he believed we were violating, he chose to confront us in an unnecessarily hostile and disrespectful manner. I was there and witnessed the interaction firsthand. The employee's behavior was completely disproportionate to the situation. If there was a policy against what we were doing, it could have been explained calmly and respectfully in a matter of seconds. There was absolutely no reason to yell at or aggressively confront us. What happened afterward made the situation even worse. My niece called the establishment because she wanted to formally report the employee's behavior and obtain his name. He refused to identify himself and then proceeded to curse at her during the phone call. That is completely unacceptable customer service. We were paying customers using the window-cleaning equipment provided at the gas pumps. Even if there had been a misunderstanding about how the equipment could be used, there is absolutely no justification for an employee to aggressively confront customers, refuse to provide his name when a legitimate complaint is being made, and then use profanity toward them. What should have been the end of an enjoyable evening spent together as a family instead ended with us feeling disrespected and upset. That's especially disappointing because this entire situation could have been avoided with nothing more than basic courtesy and professionalism. I strongly encourage management to review the surveillance footage from approximately 11:39 PM and actually investigate this employee's conduct. The response from the owner says they will "look into this," and I sincerely hope they do because this type of behavior should not be tolerated. One star. The issue wasn't simply a misunderstanding about the window-cleaning station. The issue was the employee's unnecessary hostility, disrespect, refusal to identify himself, and completely unprofessional behavior toward paying customers. Customers should not be treated this way. Cheap gas & low-level courtesy. PUMP AT YOUR OWN RISK!

    Dark short Indian guy working at 4:30am-ish to 5am on feb 2nd is an absolute jerk. He started…read morescreaming at me and my 2 friends. Then he proceeded to act like he is running to the side to grab a GUN then keeps it low but when he tried to come forward we clearly see it's a phone. Then says he is going to call the police once we realized he was holding a phone. This was occurred because our Apple Pay declined one time. His cousin later comes to relieve him from his shift and is basically laughing at his cousin and telling us sorry for the way he is behaving, he also would not tell us his name and kept saying he is the owner, when I said you aren't the owner he went even more insane. I would NEVER come here unless YOU WANNA GET HARASSED.

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    ampm - Gas prices as of 02/28/16 at 08:56

    Gas prices as of 02/28/16 at 08:56

    ampm - Google review left by my niece after a horrible experience, purchasing gas & being disrespected by gas station staff!

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    Google review left by my niece after a horrible experience, purchasing gas & being disrespected by gas station staff!

    Speedway Express - servicestations - Updated September 2026

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