Seems to be fine. Seems like the issues are all with drop off. Do you own laundry or shut up!read more

Do not go here! I am not usually one to leave reviews but I…read moream so upset right now. My dryer broke in mid cycle tonight, with a load of towels in it. They needed to be dried, I pull up to the laundromat at 9:05pm, the window clearly states hours are 7am-10pm with last wash 8pm, also doors wide open. I walked in with my son, and all she said to me was we are closed. I went back in, explaining all I needed was about 30 minutes in the dryer and the worker refused, said she had to go and that the customer inside was almost done. Proceeded to basically walk along side to get me out the door to lock it. I am still sitting outside currently 40 minutes later and he is still inside, lights on and the girl walking. G around. Why couldn't I have dried my one load of towels? As I am reading all the previous reviews I am finding that this place has definitely taken a dive.

I hardly ever give reviews but I just had to. OMG!!! For the first ever I dropped my clothes off…read moreand paid for the wash and fold service. Let me tell you, the young lady who did my laundry surely did it with LOVE. Everything was washed, dried, folded and packed perfectly. NOTHING LIKE THE FRESH SMELL OF LAUNDRY. The establishment is clean and the staff is professional and very friendly. And it gets even better, they are reasonably priced!!!! I recommend Laundry on Madison and will make this my laundromat of choice! They get an A+ from me!

From the owner: Too busy for laundry? We'll gladly handle it for you!…read moreLaundry on Madison offers professional wash and fold service and fast pickup and delivery. We take care of everything so your clothes come back clean, fresh, and perfectly folded. Laundry done right, without the hassle.

-Machines always available -Very spacious…read more -Nasty bathroom All in all, it gets the job done.

Let me just start off with how clean this place is. Now let's get to why I had to rate this so low…read more I put in $12.00 on the laundry card. I used machine #48 which was $7.69 for a wash. That meant that I should've had $4.31 left on the card. Enough to do some drying. I went to the dryer and was hoping to use the remainder of what's left on my card I was confused because it said I had a bad card. I didn't quite understand what was going on, surely it must've been a glitch in the computerized system of the dryer because I had just gotten a brand new card just 30min earlier and know for a fact I didn't use the entire balance. I went to the front desk where I approached the woman who was working there and she took my card and "checked the balance" and sure enough she said I had a zero balance. I went as far as pulling up my online banking to show her that I had just made a $12.00 transaction right there at that location no more than 30 minutes ago. Proof! Also, if they just looked at the security cameras they would see that I only used that one machine and was not trying to get one over on them. I was foolish enough to think evidence transaction would've been enough to at least acknowledge some sort of issue with their machine. She just kept shaking her head. I asked if I could get my $4.00 back on the card that was not used and she just continued shaking her head. I grabbed all of my wet clothes and left. This is the type of experience that makes potential repeat customers never return.

Still an excellent laundromat... You can sit here and relax.... Not to knock other laundromats but…read moreyou get a few of them where some may bring their children and they start running all over the place which can get annoying. Usually the parents to will watch them.... But this is the best one in my area....

i lefe my clothes with them to be cleaned, most of my clothes lost the original color, some of them…read morewere missing. worst service ever!!!!!!!!!!!!!!

DO NOT GO HERE FOR DRY CLEANING THEY ARE LAZY AND WILL JUST WASH THEM…read more. Brought them a pair of 60 Year old Raw denim jeans for dry cleaning. I told them please do not wash them because how delicate the fabric is and what do they do? WASH MY EXTREMELY RARE JEANS RUINING THEM. What is the point of a dry cleaner if they are going to wash the clothes? I'm literally at a loss because those jeans cannot be replaced and they shrunk so much they don't fit me at all. DO NOT GO HERE FOR DRY CLEANING THEY ARE LAZY AND WILL JUST WASH THEM..

If you live in this area, this place is most good washer vending price. Washer and dryers work…read moregreat. Stuffs are very helpful. I'll be coming here from now on.

Super Convenient, Modern and Clean establishment. Machines are priced budget friendly and there…read moreare also options on sizes. They have the ability to pay through the app which connects to your specific machine and will allow you to pay and operate them as well as give you a running timer and notification if you happen to pop out to get something to eat at a restaurant for a quick bite. The app also gives rewards credits for every X amount of dollars used in location. ATM on site as well as vending machines for detergents and such. They offer wash and fold service and pick up and drop off. Probably one of the Best Laundromats in the area.

The owner Amy has the best washers & dryers - very clean, washes well, and dries so quick! Her &…read moreher husband go above and beyond with all their services including delivery!

Let me start with why I loved this place until... This…read moreplace is a perfect drop off and pick up your laundered clothing at the end of the day. They are fast, the staff were friendly, the clothes were folded nice and smelled great.! Went here about 3 times and whether it was the 3rd or 4th time I drove 20 minutes to pick up my soap and dryer sheets before I left town.The sheets ended up being at the bottom of the basket I would bring my clothes in, they couldn't find the soap. The manager was called and after asking what we could do about the soap I was accused of potentially trying to scam the manager out of soap. She was entirely unprofessional and I explained I can afford the soap, thankfully, but the principle is that I was not informed the soap was out and after 3 washes? She reviewed the tapes and she said the soap was all used. She was very confrontational, accusatory, unprofessional and it's a poor look considering your employees do a great job. In the future I would suggest that you don't leave soap or use theirs. Another poor example of management making the business look bad and lucking out with great employees. Thanks to the employees that were helpful and do a great job!

I started to drop off my clothes because my washer was faulty... the best thing ever!! My clothes…read moreare always washed in a timely manner, nicely scented and folded. This all very reasonably priced too! And if anything has ever been found in the pockets, they have always returned it in a ziplock bag.

I stopped by today to get wash done. I'm a newbie at this. I found this establishment to be clean…read more Very important. The Attendant was extremely helpful...very kind and knew answers to all my questions. Definitely my 'go to' place to wash clothes.

Went here because my hotel didn't have laundry onsite. I was there 8am and was pleasantly…read moresurprised. I was there before the employee and it was a bit trashed from the night washers. When Jasmine entered, she was hustling to tidy up the place. She didn't miss a beat to be sure the space was in order and presentable! And she was very kind! The best part about this was the optional payment method through an app! So easy! I washed and dried 2 full loads for $10. Seemed reasonable to me, but I really have nothing to compare it to. Highly recommend.