My wife had a tire emergency on her way home from work with a low tire pressure warning on her…read moreright rear tire, pouring down rain. stopped in to see if a technician could look at her tire, I would like to note as she passed all of the open garage bays that you would pull your vehicle into not one customer there, empty. After 5 minutes of waiting a guy came out to talk to, after explaining her situation, a woman came in behind my wife he said to the woman do you have an appointment? She said yes 5:00 the guy told my wife sorry can't look at your tire until tomorrow at 5:00. Not a soul was there before the woman with an appointment, BS not ever getting my business! Went down the road to R and R fixed it in 10 mins , No Charge !

Clean, quick, and respectfu! will recommend and definitely would come back. Ben and the staff is a…read moregood crew.

I have purchased tires there and had brake work done on my car. service is top notch, repairs done…read moreright, fair price and excellent people to work with. Highly recommend

Needed a tire repair for a slow leak. I was able to get my car serviced right way by a friendly…read moreand knowledgeable staff. I will be back when i need tires.

Been going to Marty's as long as I can remember, and me and my family have never been disappointed…read morewith the work. Always amazing communication, and they make sure to go above and beyond checking everything you may have a question about! Always my first choice when I need something done to my SUV.

I would recommend Marty's! They fixed my wife's tire sensor! They are very good! Thank you so much!read more

Great place, great people, great work. I moved down here recently for work and someone recommended…read morethis place for car repairs. Will be taking my vehicle back here and recommending it to everyone I know. Prices are extremely reasonable. Thank you!

Fast and reasonably priced brake repair. They had my car ready for pick up by lunch time on the…read moresame day.

I had problems with my 2003 Lincoln Town car. They did a repair on#8 cylinder, replaced coil packs…read moreand plugs. This car is not a daily driver. 200 Miles after the repair, whilst my wife and dogs were going to Iowa to see my parents, a plug blew out of#8. Outside of Peoria Illinois, thankfully it was at as rest stop. We'd stopped to water the dogs walk around and have our lunch. When I started the car back up, it sounded like I was popping popcorn That's when I knew I had a problem. The tow home was$800 Firestone told me that everyone in that shop isn't there anymore. The Manager told me that regardless of the mileage since the last repair, didn't matter, F them Don't go there

My wife got 2 new front tires from firestone on 22nd st in Decatur, balancers fell off in between…read morethe caliper and rotor and refused to fix it and blaming it on the brakes. They wanted to charge us 620$ for new brakes. We have photos of the rotor glowing purple and pink as well as the tire smoking. I worked closely with mechanics and this is NOT a brake issue. Will not be going back.

The man that works the front desk has an ego and attitude that is not fit to work any sort of…read morecustomer service position. He was rude, condescending, and overall unpleasant. When we went to pick up the car, he put his hand out to grab my credit card before he even told us the total. Then when we asked for the keys to the vehicle, he said that they were in the car. I have a push button start car -- so, I inquired as to where in the car I might find the keys since they cannot be placed in the ignition. He shrugged his shoulders and said, "I don't know, the cupholder?" in a tone that was intended to suggest I was an idiot for asking To add insult to injury, the windows were down on my car. Which meant, that anyone could have walked up and just got into my car and driven away with it. When I asked, "so the windows are down, and my keys are in the car?" His response was, "haven't lost one, yet."

Got a flat traveling, got us a used tire to get us back on the road +plus checked all of our other…read moretires before we left. They even filled up my dads motorcycle tires up !! Thumbs up!

DO NOT GO TO FIRESTONE!!!…read more I've had many issues with Firestone in the past, and I really don't have many good things to say. For one, I had to reschedule an appointment three times to get my high pressure ac hose replaced. The first time, the Firestone in Springfield told me that I had to reschedule my appointment because they wouldn't have enough time to replace the part, even though the specifically told me the the given time would work while I was setting up the appointment with them over the phone. The second time, the Firestone in Springfield ordered the necessary part for my appointment, then sold it to another customer. The third time, the Firestone in decatur on Main street told me that they forgot to order the part for my appointment after thirty minutes of waiting. Then, finally, the part was finally replaced after over a month of appointments. I also had my radiator thermostat replaced by this Firestone, and they improperly bled my radiator system. One summer hit, my engine overheated constantly, due to the simple fact that there wasn't nearly enough coolant in my radiator lines. After a multiple hour long appointment to figure out why my engine was overheating, I received a call telling me that they couldn't replicate the overheating in my car, and refused to service it. While driving my car the next day, my engine was overheating out of control. I called this Firestone to see up another appointment, and I was told to take my car to the dealership. After doing my own investigating, I found that my radiator line was close to completely empty. Had the Firestone technicians taken off my radiator cap, they would have found this issue instantly. Overall, I've had my fair share of Firestone appointments, and I would recommend anyone to NOT GO TO FIRESTONE! No matter the location, even the second one in Decatur, they're all terrible. I was even charged $150 for an oil change...

this was my first experience with this store and location. I was impressed with the friendly staff…read moreand the work that was done. I stopped in on Wednesday and made an appointment for the next day. I was in and out in about an hour.

Very efficient tire rotation of less than 30 minutes. I called for an appointment on Friday…read moreafternoon and was the first appointment on Monday morning.

I would love to say this the most honest place I've been at in Decatur il ! and I definitely will…read morebe back with ANY of my car issues ! thank you again to chuck aka chucky and Neal and the other guy for your honesty and quick service

My wife had a tire emergency, it was pouring down rain and a low air pressure warning on her right…read morerear tire was showing on her dash, she stopped at a competitor that was closer to her work place fearful of causing damage to her rim or tire, the place didn't have any customers in the place every bay was empty, she spoke with a guy behind the counter he said he couldn't look at her tire until 5:00 pm the next evening because one person walked in with an appointment. She left and came to RNR Tire Express went in and explained her situation to the tire professional, he immediately went out and brought her car inside and examined the tire and found that the tire had a roofing nail in the center of the tire, he showed my wife the nail and explained he would remove the tire and patch it from the inside. 10 minutes later my wife's car was back on the road and what really blew my mind, no charge ma'am...wow, you guys earned my business from here going forward, it's nice to know there are still stand up guys out there to look out for loved ones in our absence, Thanks to the guy that helped my wife, I owe you one bro!

Sam's club needs to listen to customers' complaints regarding their choice of shipping companies…read more Fedex is the worst shipping company in the US. Their carriers don't deliver to the correct address, and when they do the package is often damaged. Complaints directed to Fedex go without any kind of QC/QA, bc they're a multi-billion dollar company & 'to hell with the customers'. Replacement product is often also delivered in the same manner. I've cancelled my club membership mainly bc Sam's doesn't give me a choice in shipping service, even though I'm paying for it. Too bad, bc I really like some of their Member's Mark products, but I don't have a club within a reasonable driving distance, and the cost of membership wouldn't be cost effective.

For a membership store, it'd be nice if they actually enforced wearing masks. Honestly there's not…read morea lot of benefit to shopping here unless you need bulk, otherwise is about as painful as shopping at Walmart