I brought my 2012 Equinox in for service - as usual - a great experience…read more I also have had my 2013 Corvette in the body shop for minor scratch repair again a great experience. Matt. Shannon and Charlie attended to the scheduling and the requested repairs, great job and because of that I have recommended the Farnsworth Body Shop to another friend to have them look at his issues. Always a great experience with Farnsworth.

I received a recall notice for an air bag in my Silvarodo pick up…read more I called Farnsworth and made an appointment. I showed up for the appointment on time this morning and was told that they did not have the replacement air bag. The truck gets very poor gas mileage and at today's price I paid almost $20 round trip to Farnsworth for nothing and will have to make the trip again. Would seem like they would have known they didn't have the material when I made the appointment or could have at least called me to reschedule.

Took my Jeep in for inspection and oil change. They did an excellent job. Didn't try to sell me…read morerepairs I didn't need. They even touched up the dings on my door and washed the vehicle!!!

The worst experience ever. The salesman was cocky. They charged me for second key. Car NEED…read more BRAKES told me every thing was fine but 3 months later paying for brakes. Screwed up insurance. No title from jump. What a circus stay away. The worst ,,,,

I wanted to sell my car and they SEVERELY low balled me claiming it needed a total paint job (it…read moredid not) ....I ended up selling it to another major dealership for 20% more than Geneva Coach offered.

After an extremely frustrating experience with Carvana and them pushing my delivery date back for 2…read moreweeks in a row, I gave up and searched for a highly rated place to go. I'm so incredibly happy that I came to Geneva Coach! Abbey was wonderful and helped me get a new car with ease. Everyone there is personable, honest, and there's no pressure. I was approved in literally 1 minute! They answered all of my questions and made my 1st experience buying from a car lot awesome! 5 stars

Honest excellent service. Dom is very knowledgeable & reliable. I highly recommend this auto repair…read more& sales shop

Andrew is very kind and honest right from the start. Hes got a nice selection of vehicles and…read moretrucks as well. If your looking for a reliable vehicle or truck he will do his best to get you approved.

T & J service repair is a very reputable and family run establishment. I've had my truck ,…read moremotorcycles and boats serviced at many other shops throughout the years , many good shops, and this one is definitely one of the great shops to take your machines to. Nathan and his crew helped me when I was stranded on the side of the road, Brad a service tech there pulled up beside me and offered me a hand to their shop, as i was stranded on the side of County 7 . From there the family took care of me while I was also not familiar with the area, it was Friday evening before Labor day weekend and they took my Truck , which just decided to stop driving and assure me they would take good care of it for me over labor day weekend. They communicated with me throughout the entire ordeal, checked over everything, took care of the issue they caught & had it ready by that Tuesday. I said again I'm not from that area, but just from telling some friends from my area this story (Rush NY) they have decided to take their vehicles there for maintenance. Not too many shops left around like T & J service and repair. Thank you.

HIGHLY RECOMMEND -have been a customer for almost 20 yrs. T&J Auto Repair has been providing…read moreexcellent service to my family for a wide range of services from basic car inspections to brake, exhaust, and engine repairs and more even for my luxury SUV with all the electronics and special features. We have purchased a used car from them for my son's 1st car. That was a BIG TRUST factor and was glad could rely on their quality of used cars and trust in them for what can be scary for a parent and their child's 1st car and new driving experience. The family-owned business has consistently provided excellent customer service and fair prices. T&J is known for their dedication, ethics, trustworthiness, and honesty. They have helped me avoid purchasing vehicle/s that could have lead to a lot of future costly repairs but was interested in due to hype and provided advice on the longevity of other cars and resale values. The mechanics are honest, trustworthy, and complete their work on time and within the quoted price. Overall, T&J is a family-owned and run business that provides excellent and honest service along with fair prices for all their customers. I know when I question if something is going on with my car or go in for regular maintenance I am in good hands that I can trust and that won't take advantage of me. They have always done right by my family and to anyone we sent their way!

A extremely concerning and unprofessional experience involving a West Here driver operating a…read morevehicle displaying West Herr dealer plates. I am unsure whether this individual is employed at the specific West Herr Mazda location, but I believe this incident warrants the dealerships attention and investigation. While traveling on the 90 near Port Byron, I was behind a vehicle displaying West Herr dealer plates. The driver repeatedly cut me off, abruptly slammed on the brakes multiple times, and intentionally drove below the speed limit while remaining in the passing lane. The behavior appeared deliberate and created an unsafe situation for myself and the other motorists around us. Because the vehicle was clearly associated with West Herr, I contacted the location supervisor to report the driver's behavior while the incident was still occurring. Unfortunately, within approximately 10 minutes of contacting the supervisor, the same driver again abruptly braked in front of me and then made an offensive hand gesture toward me.The driver subsequently moved into the right-hand lane, where he continued making the same offensive gesture toward me. His behavior throughout this encounter was aggressive, intimidating, and entirely inconsistent with the level of professionalism I would expect from someone representing the West Herr name. This was particularly disappointing given that I have purchased numerous vehicles from West Herr over the years and have always valued my experiences with the company. I would expect a company with West Herr's reputation to take this type of conduct seriously. I understand that there may be circumstances I am unaware of, and I am not looking to make assumptions about the individual or his employment status. However, I do believe that conduct involving aggressive driving, repeated brake-checking, and hostile gestures toward another motorist while operating a vehicle with West Herr dealer plates should be taken seriously. I would appreciate it if management could investigate this incident, determine whether the driver is associated with West Herr, and address the matter appropriately. My concern is not only how this individual represented the company, but also the potential safety risk his driving created for other motorists.

I literally can not say enough good things about West Herr Mazda!…read more We were in a really tough spot - 4 months into a lease on a car that we absolutely hated. We put everything we had toward this lease, and the vehicle was a constant source of stress. (Don't get a Nissan!) We visited just about every dealership around, but we just couldn't find "the one". The car, the deal, or the salesman! I had a friend that worked at West Herr previously, and we had heard nice things, so we decided to check them out. We started at Toyota, moved to Honda, and ended up at Mazda. All of the locations were nice, but when we met Dylan Forbes at Mazda we knew he was our guy. He was the only one who offered to help us with the dispo fee on our lease, he pulled vehicles from other locations for us to test out so we didn't have to travel, and he even let us borrow one overnight to see if it was the one. It wasn't, but we did end up finding our dream car on the Mazda lot right after that! Due to going all in on a lease we hated previously, it was a bit of a struggle getting out of the current lease and into a new one. We had negative equity to work around, a disposition fee, and limited funds. But Dylan, along with Marcus Payne and Justin Latorre (the general manager at Mazda) helped us make it happen. We spent literal hours with these gentlemen going through options, talking numbers, and trying to figure out what worked. They offered my daughter gummy bears and let her play around at an empty desk and "sell cars" while they did their thing. For the first time at a dealership I felt like they genuinely understood, cared, and truly wanted to help us. I loved how it was such a relaxed atmosphere too, not "stuffy" like you often feel when you enter a dealership. You can tell that they have a great working dynamic, and that they function as a team. We had fun with the banter while suffering through the "boring stuff". Needless to say, we were able to get rid of a lease that we felt trapped in and start new with a car we absolutely LOVE, and we could not be more thankful for the hard work they put in at West Herr Mazda to help make it happen. I will shout it from the rooftops and recommend them to everyone I know. If you are in the market, go to West Herr Mazda. It's the BEST, and you won't regret it!

Feels weird, 5-starring a car dealership. Bought a lot of cars over the years, and it's always…read morestressful and unpleasant. It's always high pressure and shady sales tactics. This was different. No "lemme talk to my manager..." BS. No starting out the conversation with "So what can you afford for a monthly payment?" or any other sleazy, underhand crap you expect when buying a car. Also wasn't left alone for extended periods of time drinking crappy coffee while they figure out how to screw you and try to convince you you're getting a deal. I know I'm salty about dealerships, but can you blame me? Everything was quick and painless. I got the price I went in expecting, npo wasting my time with nonsense. I even reserved my review for after the first service appointment. Bet even that was smooth as silk. Dropped the car off in the morning, they drove me to work, then drove me back after work to get my car. To be fair, I haven't had any problems with the car yet, so we'll see if they stay 5-star in that case, but here's hoping.

This once great establishment gets worse and worse by the day…read more - I once had to wait until way past 8:30 pm on a Saturday to get an inspection and new tires put on. I dropped it off before noon and they said it would be ready by 6 pm. - They pray on older people that don't know any better with high up front charges to diagnose and then use every line in the book to pay out of pocket instead of use their warranty. My girlfriend's A/C stopped working and they wanted $575 to diagnose the problem. The service manager said "things like rocks can damage the condenser and that's not covered under warranty" After a free visual inspection they coincidentally stated that a rock most likely damaged the condenser but they need $575 to do a full inspection. - "o rings are a wear item and not covered by warranty" - Van Bortel Victor Service Manager - I've started doing my own oil changes now because they take so long. - Air pressure in the tires are constantly set way too high. This has happened more than once across multiple vehicles and I have an industrial calibrated pressure gauge. My only thought on this is they do this to wear the tires faster to get more money out of you. - My co worker has a Subaru WRX STI and one of the members of their service team took his car on a joy ride and red lined it so much that the reset boost gage was maxed out. - Their service department is terrible and after buying six vehicles from here, 2008 WRX, 2013 WRX, 2013 Crosstrek, 2022 WRX, 2023 Impreza and 2024 Crosstrek Wilderness and I will no longer buy from this establishment because of their horrible service department.

I've been using Advent Automotive since I moved to Farmington 8 years ago. Every time I've had a…read morecar problem, they're my go-to experts for anything car related. The owner's are helpful in explaining what might be the specific issue with the car. And they've always explained the procedures needed in laymen's terms to me. A year ago, I need a set of tires and after price shopping tires at a few tire stores, on my way home, I stopped by Advent, and they were the best price that I found for the size tires I needed.

Service is always excellent, never had a bad experience. I wouldn't take my cars anywhere else.read more