Go the Verizon store that is in the mall they are much friendlier and happy to serve us…read more Very poor customer service at this store I would not recommend anyone going here as they do not care about their customers. I tried asking a simple question and was given attitude like I was stupid well no thank you I will take my money somewhere else

Showed up at 5pm on a weekday to see about getting a new phone. They had 5 workers and 1 customer…read morein the store. After 10 minutes someone finally approached me and said he'd add me to the wait list. Like what? After 15 more minutes of the 4 other workers walking around, no one ever helped me. Left the building and will never be back. Terrible customer service.

Switching from T Mobile to Verizon was a nightmare. It took hours and multiple visits. The…read more"promotion" that drew us in to pay off our TMobile bill to switch was never done correctly and we were told incorrect information. After 5 months and multiple contacts, I had to resubmit all the info to Verizon and am still waiting. Asked to have the local manager call but 2 days later there has been no contact. Will never go there again!

Taylor Zieman was great. Quick, friendly, and very helpful. I read about Taylor on Yelp, therefore…read moreI went out of my way to see him. Well worth it! Thank you Taylor.

Slow motion employee. If u gonna work on a keyboard don't wear designer nails. Knuckles aren't the…read moreanswer. Wow unbelievable slow slow slow. A charger and phone screen 40 minutes. Wow

From the owner: Visit the T-Mobile store in Winona and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 975 Frontenac Dr Ste A can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Good place in the Rochester Mall to get iPhone serviice--quick, effective, got the job done and…read moredoesn't overcharge.

Most excellent service. Joe was fast and courteous. Definitely recommend this business and this…read moreperson. - Al Brentner

WARNING!! This store does not exist! I needed to get my phone and my plan fixed. I drove 40 minutes…read more(as it said it was the closest store) and it's not even available. Signs are up. It says it's open online. They have even advertised for the new phone today! Nope.

From the owner: AT&T, serving over 81 million wireless customersread more

At work yesterday, we were talking about Charter Communications. It was a past customer of ours…read more It sparked me to find this listing. When I moved to Rochester, MN, I had to get various services set up. I got my cable and internet services from Charter Communications. Back then, to get them set up, you couldn't do it over the phone. In a way, I was glad because I didn't have that service set up at the time, either! I went to the closest Charter location to get both services set up. It made sense to go with cable internet at the time. I could have the same company for both my TV and internet. I went with a deluxe channel lineup for my TV. When I got a DirectTV account, I downgraded to basic channels with Charter. It worked perfectly. I don't remember any full cable outages. I always got to see my TV shows. My cable internet service wasn't perfect. When it was down, it was down. Luckily, I didn't have the need to work from home. However, when you're trying to do tasks online and you can't, it was a pain. When I moved back to Winnipeg, cancelling my services was smooth. I was pleased. I hope that internet services offered by Charter are more stable these days. Otherwise, I had a good experience with the TV side. (51)

Do not, under any circumstance, ever go with Charter Spectrum for internet. They truly have the…read moremost pathetic customer service I have ever experienced. They have so many hidden fees and costs that aren't disclosed up front. If you notice an issue on your billing statement, you won't get your money back. I had Charter internet 7 years ago and vowed I would never use their services again. Fast forward to this year, and I was swindled into a deal that sounded too good to pass up by a traveling Charter Spectrum sales rep. It has been nothing but frustration and headache trying to cancel this service. I could go on and on, but just do yourself and your sanity a favor and go with literally ANY other service than Charter Spectrum. This business needs to be formally shutdown.

I wish there was an option for negative stars. Incompetent and horrible customer service. If you…read morecan even call it that...

As a customer, you are treated as a person and not as a number. Dean's covers a huge area and yet…read morestill gives you that local business feel. I highly recommend Dean's compared to calling the 800#. The customer service, cleanliness of the showroom and follow up after the service were all great! Another great thing is that they carry Dish Network and DirecTV so I can easily switch back and forth to save money. I also got internet through Dean's. I love my TV and internet service!

Had a problem with out internet, after trying to resolve the problem over the phone with a negative…read moreresult we scheduled a appointment for a couple days later. After scheduling the appointment for a service tech to come out the process was tremendous. From keeping us informed to letting us know what would be happening the process was very smooth. Ryan the tech arrived on time and in a matter of minutes had diagnosed the problem and began to fix our internet. Can't say enough good things about Ryan from his knowledge and courteous approach on the whole situation! He explained what was wrong and what he would do to fix it. Thanks Ryan you represented your company extremely well. The Cleary's

Waiting for a call back that was to happen between 12 noon and 12:08. It's now 1:08...a full hour…read moreafter they say they are getting back to me. LOUSY CUSTOMER SERVICE. I can't wait until there is some real competition for them!