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    2 years ago

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    2 years ago

    horrible customer service. didn't know you had to make reservations to pick up equipment you ordered

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    3 years ago

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    9 years ago

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    7 years ago

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    7 years ago

    The worst cable service on the planet! Unreliable! Never works when you want it to. Sucks. Sucks. Sucks. Sucks!!!!!!!!

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    6 years ago

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    7 years ago

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    8 years ago

    Spectrum internet and cable are awful. Do yourself a favor and find alternative cable and internet

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    7 years ago

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    8 years ago

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    Ask the Community - Spectrum

    Review Highlights - Spectrum

    Not sure why this place has bad reviews either, just switched from T-Mobile because I was paying over $100 a month for crappy and spotty service!

    Mentioned in 2 reviews

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    Florida Cable Tv Network

    Florida Cable Tv Network

    (13 reviews)

    We had Florida Cable for about 6 months, we would be watching a program and it would just go out,…read morethen stations would keep getting in and out so went and got dish, then 6 months later got a bill for $200.00 because no one ask that it be disconnected just how many companies would let their service go for 6 months with no payment. As far as i'm concerned they can keep their second rate cable company.

    Met the cable installer at our weekend getaway home in Astor on July 21st. Paid $106 for first…read moremonth of service which included the $40 install fee, used my credit card. Brought a router and my laptop with me so I checked internet access, all fine so I head back to our home an hour South of Astor. Received a bill from them on July 28th for $34 and change. Bill was dated August 1st (they can send mail back through time!). Called them and asked why I had a bill, I just paid for a months worth of service a week ago. They pulled up my account and said I shouldn't have received a bill, ignore it. Go up to the Astor house on Friday evening of August 7th with the whole family. No internet service. Checked the pole out front and cable is still connected. Called FL cable and was told the earliest they could have someone out be the following Mon or Tues. What's the point of having cable for weekend visits if they can't service it on the weekend when it goes out? We packed up the next morning and came home. I left the modem on the back porch so the installer can pick up after I call them on Monday to tell them to disconnect the cable. Out $106 for internet cable service that I never got to use.

    XFINITY

    XFINITY

    (3 reviews)

    Xfinity stolen phone #…read more Our community provides tv service through Xfinity. We have that service and added internet & our family's mobile plan - 4 phones. On August 3, 2025 at approximately 5 am we were hacked. Our modem was taken over so we had no access to internet. All of our cellphones were deactivated. So we had no ability to contact anyone as we gave up our landline some time ago. The hacker added two names to our account and changed the managing phone and email to a number and email that are not ours. We had to leave our house and find another location with a phone and internet access so that we could call Xfinity. We waited for about 30 minutes before an agent picked up our call. He was able to see that our WiFi modem name and password had been changed and 3 phones had been deactivated. The agent restored service to the modem and the 3 phones, then researched my phone number. It was no longer in our account at all. It had been transferred to another Xfinity customer, MT, on a Samsung phone but a different model than mine. I have had my phone number for more than 20 years and I want it back. We were told that it was possible to pull the number back by shutting off service to that other account but a Fraud investigation had to happen first. It was opened and we were told we would hear from Xfinity Fraud department in the next 24 hours. We have a case number that has been open since 8/3/2025 at 6:30pm. The Fraud Dept has never contacted us once. We've called multiple times & they tell us the same story. My phone number is a second verification for many of our accounts. While waiting for Xfinity to get my number back, the hacker changed access our bank account, moved our savings to our checking account and attempted to wire transfer our money out. Being at the bank first thing, I stopped that. Xfinity has left us exposed, when they could have fixed it the day the hack occurred. Xfinity Mobile Fraud Dept, if you exist & are seeing this, contact me.

    Cut the Cord! Don't be afraid of them, and don't continue to pay them to give you pain and…read moresuffering every time they cut off their promotion and charge you 30% to 40% more. I cancelled them today because they raised my rate from $70/mth. to $112.98/mth. Oh, they were willing to back it out but every 6 months they are doing this now. I asked them for a non-promotional rate and they gave me a rate of $83/mth. But, I had to accept a Peacock streaming box that was free for 90 days and then it would be $7.99/ mth. unless I cancelled it and sent it back to them. Then I got a new bill, $112.98. I called and got a real person in Pakistan that explained to me that their billing cycle was the reason for the larger amount than had been agreed to by me. He said they would lower my bill to $60.78 in the next cycle. I said, so, you are taking my money and then giving it back in the form of a credit and he said yes. This morning when I started my early workday, I had no internet- There were no outage reported so I went back to the "chatbot". I was told that I would be connected to someone to resolve this and I almost was but, I had to put my CC in and pay $1.00 in order to be connected to another Pakistani person who told me it must be a local outage as my account was in order- so, you got it- Groundhog Day- Yep, back to the chatbot who told me there was no local outages, even though I was a local outage, apparently I was not recognized as an outage. Hence, my cancellation. There are many new services for internet providers available and you need not feel trapped by Xfinity- There practices are right out of a boiler room to coerce you to stay with them. Dump them and life already feels better here, it can be that way for you too. Good Luck!

    AT&T Store

    AT&T Store

    (13 reviews)

    $$$

    I would never recommend AT&T. I have had them before now I remember why I got rid of them. I have…read morebeen with them for about 2 months now and have nothing but headaches . First off I signed up for $ 132.00 a month for cell and internet 1000. I was promised the first 2 months would be free for the internet and after 6 months I would get a credit for 6 months for the internet.I had Spectrum 600 before AT&T and never got any circles I am getting dizzy from all the circles I am getting from AT&T. So the service for internet is not worth it. The deal I signed up for is not what I am getting. I have received about 5 different bills in the 2 months I am with them, and none of them are for the $132.00 a month that I was told I was getting. The first bill I received was for $286.00, that's when I first started contacting them about my bill. I was told to disregard that bill.I also put a claim in with the FCC. Another bill I received was for $168.00 which was a combined bill for my cell and internet. I paid it, even though it was not the $132.00 I was told it would be . Then after I paid that bill about 2 days later I received another bill for $182.48. I have been going back and forth with someone in the president s office, no not Presidents Trumps office, all though they probably could have helped me more than AT&T. This has been going on since I switched to them in July.I am now looking for a new cell and internet provider. I am not getting any results from them and am definitely not getting what I signed up for. Their right hand doesn't know what the left hand is doing.

    My wife had dealt with Mr Eric who has a terminal case of (short man's syndrome) self confidence…read more overdone!! Who seems to enjoy arguing with customers. This store has 2 Kiosks and only one works at at a time. If anyone reads this and uses them they know I am telling the truth here. So my wife asks him why are there always only 1 working when we come in. He proceeds to argue with her that her statement is false. But like I said pay attention next time you visit this store... We have never had such bad customer service in our lives. Stay away from this store and stay away from Erick. P.S. I have been a customer of AT&T for over 20yrs .I've good mangers and bad but these guys take the cake...

    Spectrum - televisionserviceproviders - Updated May 2026

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