If you want the best customer service and best experience go here. I had to setup a new account for…read moremy cousin, we were in and out felt like a few minutes. Great service

We were Sprint customers for years when T-Mobile and Sprint merged. I upgraded the four phones on…read moremy account online and required customer service assistance to do so. We received our new phones but we were not mailed enough return packages or return labels. Customer service online tells me I can take the phones to any T-Mobile store and they would do the return for us. So we stopped in this store I took everything they sent me and the guy behind the counter tells me he can't do that. I say well customer service told me you can and I went to show him the text and he explains to me that not all T-Mobile locations can access Sprint customers information and that customer service online will not always give you the same information that the stores will. He does however get a larger box another plastic and packs the phones carefully and applies the mailing label. He didn't have to do that he could have sent me on my way and I would have had to figure this out myself. So with his helpfulness all I needed to do was drop the package off at the UPS Store. So I'm giving this particular Sprint location the four-star rating based on this one young man's customer service.

I had an account level problem that involved Verizon and another carrier. Jason took the time to…read morehelp me resolve it on his side above and beyond anything I could have expected. I really appreciate the time he took to help me out and all of the extra effort and steps he took to make sure I was taken care of. Thank you so much!

I had to drop down one star from my previous review. I recieved a notification from customer…read moreservice to call and further discuss the issues that I was having. After multiple messages they chose not to return any of my calls. Obviously it was just "lip service " to attempt to placate an unhappy customer. NOT COOL. I don't like being treated in such a dismissive manner.

Sunday from Boost was absolutely amazing. Got me an incredible deal with phone and accessories I…read moreneeded. Helped me recover my accounts and everything. Best service!

Switch to a different carrier disable our boost number and I get a email saying it was turned back…read moreon! If you want a conartist carrier go to boost mobile. We had/have nothing but trouble with them, they pocketed our money after we paid our 150.00 bill so we had to pay even more money when we was with them, never helped us when we needed help, now they reactivated our number with out us knowing ! Me and my boyfriend are calling corporate tomorrow morning about this

Took care of my charger jack. Price was reasonable. Will go back for future needs. Friendly staff.read more

This is a modern business that does things the old fashioned way. And by that, I mean that they…read moretake care of the community they are in. Joey and the rest of the team are hometown heroes who are patient and kind and helpful. I've seen elderly people who would normally get ignored or eye rolls at a big box store walk out happy and taken care of. When my daughter spent her hard earned money to buy a game that wouldn't play on her machine, Joey and co. put in hours of work and troubleshooting that went way beyond what was necessary and they blessed her with a machine that not only plays the game she worked so hard to get, but it had taken her scholastic study to the next level. Take care of your community and it will take care of you. Digital Cowboy gets it.

I came in to upgrade my phone. I was greeted with smiles and a willingness to help. Jaquayo…read moreCraver was the associate who took me under his wing and helped me through the process. He explained everything and answered all my questions with a smile and kindness. He went beyond to make sure I was comfortable with the process and make sure I had no further questions or concerns. Will truly visit this store rather than the one closer to my house. He made all the difference in the world. I will happily travel the extra miles. Thanks Again Jaquayo Dee Johnson

They completely conned me and admitted that the 2 previous employees that I had dealt with were no…read morelonger with the company and it wasn't by their choice. And the manager of the store was not able to resolve my issue and I decided to end my business dealings with them. I will say that the only thing I enjoyed from them was their Internet however after I added a phone to my services from this location, I never had the full amount of bars indicating that my Internet was in fact actually functioning properly which baffled me. If I could rate them in the negative digits I would, however that isn't an option. And I noticed after suggesting to someone that I may protest their business practices, suddenly I was no longer able to even text which leads me to believe that do in fact see who and what is being said! And yes I probably will be labeled by them as a disgruntled former client and that's actually very accurate however I have forgiven their actions and they will have to answer to a higher authority than I.

the only thing fixed on my iPad is the glass screen which is what I paid for but now my iPad 6…read moreisn't usable because not only does the home button not work correctly but the touchscreen doesn't respond consistently. I wish I would have taken the $181.00 that it cost to repair and put towards a new one. I've taken it back to them once because the colors were off and now the home button and touch screen do not work properly. I've tried contacting them again and was told someone would reach out but it's been over a month and I've heard nothing. DON'T WASTE YOUR MONEY

Guys are super friendly there but the price of getting a phone screen fixed you might as well just…read morego straight to Apple.