I recently had my pool re-plastered and re-modeled by Maui Pool Masters. Not only did they do a…read morefantastic job....and on time, they recommended Derek at Aloha Friday Pool & Spa to perform the "start-up" conditioning of my new pool. Maui pool owners, I can't imagine anyone more versed in proper pool care than Derek! If you're having the least bit concern with your current service or with the condition of the pool you're maintaining yourself, you simply HAVE to give Derek and Aloha Friday a call. He arrives wearing a mask, even though he's working outside showing his concern for Your safety. A real professional and a great teacher in pool chemistry and care. I HIGHLY recommend Derek if you're looking to keep your watery investment in tip-top shape!

The pool at Camp Maluhia just got a major overhaul by Maui Pool Masters who did an amazing job…read more Derek Brown was recommended for the start up of the new pool and as a part of his service he conducted "pool school" to teach us how to properly care for the pool. Derek is professional and personable, he knows his stuff and was eager to pass on his knowledge, even after his part was done he took calls for assistance and offered advice and hands on help. We can't thank Derek enough. Aloha from the caretaker at Camp Maluhia.

Our last pool cleaner stopped setvicing our pool, and all of his other customer's pools, while we…read morewere off island. We heard his excuses and waited for him to return until our pool started looking like a swamp. His other customers jumped ship before we tried to find a replacement. Other pool companies were already booked up but Aquapulco said they would clean up the pool and start weekly visits. Aquapulco estimated that the initial cleaning would cost $550. Wow, but okay. I'm in a bind. They did a good job but the final total was $750. Ouch! Weekly maintenance was pricey, $85 per week plus chemicals. But, the pool cleaner showed up every week. The pool cleaner sent an email each week with a picture of the clean pool. For the first 4 weeks, he included a picture of the timer for the pool pump. There was no explanation why he thought I would be interested in the timer. Finally, the electric bill arrived and it solved the mystery. The cleanup crew had the pump running 24/7 for the couple of days while they worked but left it running continuously after they finished. That mistake cost me an extra $200, going to the electric company. When I called Aquapulco about it, they sent a repair technician to correct the timer. Nothing for the inconvenience or expense. Aquapulco sent me 2 reports that my auto pool sweep wasn't working properly. It was stuck at the stairs and wouldn't "back up". They wanted to replace the gearbox ($53.50, 10% over retail) plus an $85 service call for a 15 minute repair. I declined, since I was returning in a few days. I was warned that I would be charged an extra $25 per week, since my pool sweep wasn't picking up everything on the bottom of the pool. I arrived and I put a $48.95 gearbox in the pool sweep, but it didn't make any difference. I then found that my pool-to-pump valve was set to take most of the water from the skimmer, providing insufficient suction for the pool sweep to function properly. FYI, there is a flow meter available to show the amount of suction recommended for the pool sweep. I also found the skimmer flapper door was stuck closed, preventing floating debris from entering the skimmer. I fixed this problem and probably saved another $85 service call. On his last visit, I told our pool cleaner that I had just emptied the pump basket when I cleaned out the impeller. He said he would do it anyway, because he was required to do it. After he left, I noticed that water in the pool wasn't flowing well and saw that pump pressure was well over 20 psi. The filter hadn't been backflushed. After I did the backflush, we found another company to take over the maintenance of our pool. Honey Girl wanted to know why we were changing pool companies. I told her that if Mike Davis (the owner) wanted to know the problems we've had with Aquapulco, he was welcome to call me. He didn't return my call. I gave Aquapulco 3 stars because they do a pretty good job. But, evidently they don't consider themselves responsible if their mistakes cost you money. They don't really want your feedback, either.

Mike and staff and so knowledgeable and responsive. It's so nice to get such quality service on…read moreMaui. Aquapulco has been servicing our pool equipment for over a decade and we love love love them.

Jarin had the parts and material for my spa and we met up in town within minutes of our phone…read morecall. That was a savings to me as maintenance chemicals can be hard to obtain. He went out of his way to help me out, and seems to be a contractor who can deliver. I would recommend his company to anyone needing pool or spa service.

In the end we really wanted to like Jarin and trust his word and his services but he ended up…read morefiring himself from our pool because we opted not to buy a new filter which would have cost $1000. Instead we were billed about $1000 for 3 weeks of services and chemicals. We later learned that some of the chemicals used were not actually necessary. He also told us that each hose link was going to be $10 but he charged us $15 per link x10 which is a 50% mark up! He was nice and seemed to know what he was doing but overcharging people and giving misinformation won't keep clients in the long run. Our pool turned green again shortly after he stopped. We are much happier with our new pool service company as they seem honest and committed and do the job within budget. We also found out we didn't need a new filter or new sand after all!

Clifford kindly fit me in to repair some pipe leaks in the pool house as our regular pool guy was…read moreslammed draining and cleaning pools after the recent devastating fires in Lahaina. Clifford has been doing repairs on our pool, finding leaks, sorting out water hammers, mending pipes, etc for a while now and I wouldn't call anyone else. If you have a pool problem, especially a leak, don't hesitate to call Clifford for quick, reliable, honest service.

It was a pleasure working with Done Right Pool Repair. They were very professional and friendly ,…read morehelpful, knowledgeable as well as quick in their replies. I highly recommend them. They came out to trouble shoot a leak and discovered a solution for us and did not even charge us. They were very kind.

Patrick was phenomenal to work with from the get-go. He was extremely responsive, transparent and…read moreasked clarifying questions prior to providing a quote to ensure accuracy & the full scope of work with no surprises. He replaced 2 Bathroom Vanities + Faucets + P-Traps as well as some drywall patching & painting. Patrick's attention to detail, cleanliness, versatility & care were truly appreciated. I would highly recommend Signature Home Services and look forward to future projects. Mahalo!

We discussed my problem with my washer/dryer & made plans to speak again after he's had time to…read morereview the pictures i sent him of the units model #z We discussed my problem with my washer/dryer & made plans to speak again after he's had time to review the pictures i sent him of the units model #. Patrick arrived on time, put on shoe covers, assessed my washer/dryer GE stack and was able to fix it quickly. He recommended replacement of this unit if it breaks down again. Price was fair. I'd hire again & I'm going to contact him about my next project.

Steve was excellent. He came fast and innstalled a new faucet…read more His price was reasonable for Maui. We will call him again.

Steve was excellent! He responded quickly even left a message for me to call back late at night. My…read moretoilet was running for 2 weeks and a lot of the other bigger companies didn't even show up because they considered it "too small" of a job. As a busy mom, I really appreciated Steve's services- driving all the way from Kihei to Makawao the same morning I called. Finished the job in 20 minutes and was fair priced. Thank you thank you!!

Yes - and Nadar was excellent - he was prepared and knew the assignment / did a great job - mahalo…read morenui loa!

I'm exploring options to update my dated tile flooring, and I knew I had contacted the right place…read moreafter speaking with them. They were knowledgeable, professional, and provided several options for me to consider. Their flooring technician, Michael, came out to evaluate my floors and took the time to explain material choices, floor transition considerations, and the installation process in detail. His expertise, attention to detail, and clear communication gave me confidence in his knowledge and professionalism. While I haven't moved forward with the project yet, my initial experience with Jonathan and Michael has been very positive, and I appreciate the time they spent helping me understand my options.

We have used Ohana for pool maintenance for nearly 2 years. We are so pleased with their weekly…read moreservice, we have recommended them to 4 Kaanapali neighbors who are equally happy. In addition to cleaning the pool and never missing their schedule, they have additional staff available to repair and tune up the equipment! They get 5 stars from us!

Have been working with Ohana Pool & Spa as a property manager for six years and two properties…read more Professional, experienced, and knowledgeable. They have gone above and beyond for me many times! Highly recommend!