If I didn't have a security system, I probably wouldn't have given them this review, but my camera…read morecaught Matt Hefner, one of their managers, standing beside my pool and taking a leak into it. Who knows what else he gets up to when nobody is watching.

From the owner: Our customers are our primary focus, therefore, we recently extended our hours to provide a 24-hour…read morehotline. We strive to provide services that no others provide. such as customer access to our database. They can see the health of their water, when we were there and what chemicals we put in. We also specialize in pool and spa Automation, providing you control of your water features digitally. Remember... If you call, we answer!

Corey is very good at his job. He's knowledgeable and professional. He always comes on the same day…read moreand time every week and communicates when needed. Highly recommended!

We had New Era cleaned the calcium deposits on our pool. They were prompt, and did a great job.read more

Jarin had the parts and material for my spa and we met up in town within minutes of our phone…read morecall. That was a savings to me as maintenance chemicals can be hard to obtain. He went out of his way to help me out, and seems to be a contractor who can deliver. I would recommend his company to anyone needing pool or spa service.

In the end we really wanted to like Jarin and trust his word and his services but he ended up…read morefiring himself from our pool because we opted not to buy a new filter which would have cost $1000. Instead we were billed about $1000 for 3 weeks of services and chemicals. We later learned that some of the chemicals used were not actually necessary. He also told us that each hose link was going to be $10 but he charged us $15 per link x10 which is a 50% mark up! He was nice and seemed to know what he was doing but overcharging people and giving misinformation won't keep clients in the long run. Our pool turned green again shortly after he stopped. We are much happier with our new pool service company as they seem honest and committed and do the job within budget. We also found out we didn't need a new filter or new sand after all!

recommended by my pool guy. Chris is awesome. Quickly diagnose problem, had to order parts from…read moreOahu,my pool is older do that took a few days, when the parts came in he installed within ten minutes. Awesome, recommend without reservation!

Such an awesome company! I really only write reviews if the service is terrible or if it's…read moreperfection! Theirs is perfection! Quick to set up appt., showed up on time, reasonably priced, quick accurate diagnosis - a true spa doctor that can be trusted!

Les came around to find out why the pool in the property I manage was leaking. He answered the…read morephone in person, turned up exactly on time, and spent hours testing for the leak. Dye, sounding with head phones, and pressure testing on the pipes. He is very thorough, dedicated, and personable. I would definitely recommend him if you need a pool leak located (he is professionally certified), mended, or your pool maintained weekly.

From the owner: Appointments available today…read more We been servicing Maui pools for over 30 years. Call to make a appointment. 808 986-8700. We also specialize in calcium removal on swimming pool tiles.

Great pool cleaning and service. Daniel knows the right chemical mix for any pool or hot tub. If we…read morehave an issue and he's not scheduled to be here , he drops by and fixes it. Great customer service and pool care. Give him a call and get a quote today! Love this local company!

Excellent: Communication…read more Pricing Professionalism Efficiency Transparency Follow through Honesty Commitment Friendliness Knowledgeability Ali'i went above and beyond to make our pool from a algae filled pond to crystal clear, sparkling, and swim friendly. After a negative experience with a previous pool service company *ehem* we are really grateful to have found Daniel + company to service our pool without paying an arm and a leg. Thank you for honoring your word and staying within our budget while getting the job done! We look forward to ongoing business with Ali'i and highly recommend them to all our neighbors and friends!

Dave was recommended to us by our AC guy as we were having trouble with the pool in the property I…read moremanage. I wanted someone to inspect the pool room, pool etc as we have a leak in the pool. Dave turned up and gave the whole system a good look over, made some great suggestions, said he would reach out to other companies on our behalf and didn't charge us! How is that for customer service!! 20/10 Dave. A big MAHALO :) I think Dave is in the process of changing his company to Splash so keep an eye out for him under both names.

Dave is delightful. He fixes equipment issues quickly. Our pool and spa always look great. We have…read morebeen using Dave for our pool service for years. We refer him to our friends and neighbors.