Cherry pools convinced us we needed all new equipment. We agreed but later found out the price was…read moresky high. Literarily week after warranty expired, it stopped working. Since they were manufacturer's reps, I asked what they could do about this. They immediately said they would be of no help. I called the manufacturer of the product and they immediately were so helpful. Watch their prices. Way over market value. Draining the pool was 50 percent higher than the other companies Plus they are not nice at all.

Pat and Jon of Cherry Pools are the best! Always very…read morehelpful and informative when it comes to my pool. Mellow guys that keep my pool in top shape and always beautiful. After a nightmare experience with our pool builder, it's so nice to know there are honest people out there. They even came and trouble shooter an electrical problem for free. This is what they do. Make pools Cherry!

Corey is very good at his job. He's knowledgeable and professional. He always comes on the same day…read moreand time every week and communicates when needed. Highly recommended!

We had New Era cleaned the calcium deposits on our pool. They were prompt, and did a great job.read more

Our last pool cleaner stopped setvicing our pool, and all of his other customer's pools, while we…read morewere off island. We heard his excuses and waited for him to return until our pool started looking like a swamp. His other customers jumped ship before we tried to find a replacement. Other pool companies were already booked up but Aquapulco said they would clean up the pool and start weekly visits. Aquapulco estimated that the initial cleaning would cost $550. Wow, but okay. I'm in a bind. They did a good job but the final total was $750. Ouch! Weekly maintenance was pricey, $85 per week plus chemicals. But, the pool cleaner showed up every week. The pool cleaner sent an email each week with a picture of the clean pool. For the first 4 weeks, he included a picture of the timer for the pool pump. There was no explanation why he thought I would be interested in the timer. Finally, the electric bill arrived and it solved the mystery. The cleanup crew had the pump running 24/7 for the couple of days while they worked but left it running continuously after they finished. That mistake cost me an extra $200, going to the electric company. When I called Aquapulco about it, they sent a repair technician to correct the timer. Nothing for the inconvenience or expense. Aquapulco sent me 2 reports that my auto pool sweep wasn't working properly. It was stuck at the stairs and wouldn't "back up". They wanted to replace the gearbox ($53.50, 10% over retail) plus an $85 service call for a 15 minute repair. I declined, since I was returning in a few days. I was warned that I would be charged an extra $25 per week, since my pool sweep wasn't picking up everything on the bottom of the pool. I arrived and I put a $48.95 gearbox in the pool sweep, but it didn't make any difference. I then found that my pool-to-pump valve was set to take most of the water from the skimmer, providing insufficient suction for the pool sweep to function properly. FYI, there is a flow meter available to show the amount of suction recommended for the pool sweep. I also found the skimmer flapper door was stuck closed, preventing floating debris from entering the skimmer. I fixed this problem and probably saved another $85 service call. On his last visit, I told our pool cleaner that I had just emptied the pump basket when I cleaned out the impeller. He said he would do it anyway, because he was required to do it. After he left, I noticed that water in the pool wasn't flowing well and saw that pump pressure was well over 20 psi. The filter hadn't been backflushed. After I did the backflush, we found another company to take over the maintenance of our pool. Honey Girl wanted to know why we were changing pool companies. I told her that if Mike Davis (the owner) wanted to know the problems we've had with Aquapulco, he was welcome to call me. He didn't return my call. I gave Aquapulco 3 stars because they do a pretty good job. But, evidently they don't consider themselves responsible if their mistakes cost you money. They don't really want your feedback, either.

Mike and staff and so knowledgeable and responsive. It's so nice to get such quality service on…read moreMaui. Aquapulco has been servicing our pool equipment for over a decade and we love love love them.

Dave was recommended to us by our AC guy as we were having trouble with the pool in the property I…read moremanage. I wanted someone to inspect the pool room, pool etc as we have a leak in the pool. Dave turned up and gave the whole system a good look over, made some great suggestions, said he would reach out to other companies on our behalf and didn't charge us! How is that for customer service!! 20/10 Dave. A big MAHALO :) I think Dave is in the process of changing his company to Splash so keep an eye out for him under both names.

Dave is delightful. He fixes equipment issues quickly. Our pool and spa always look great. We have…read morebeen using Dave for our pool service for years. We refer him to our friends and neighbors.

Eric from akamai Pool and Spa service is very responsive and knowledgeable. We trust him completely…read morewith the maintenance, cleaning, and repairs of our lap pool and our hot tub. Akamai Pool and Spa Services go above and beyond to keep their customers happy with their pools and spas. We highly recommend him. He services all areas from Waikoloa to Kohala to Honokaa and beyond.

I moved into a rental property in October 2022 where there's a pool and supposedly weekly pool…read moreservice. However, the pool guy that was supposed to be cleaning the pool did not do a great job and was defensive if I asked any questions. I asked the landlords if I could please hire the pool company and then supervise them myself to avoid this unpleasantness. I not estimates from three different pool companies and chatted with the servicemen, including Chad. Chad and I have not regretted it. He has done an outstanding job with the pool and answers all of my questions. The other tenants on the property and myself are so happy with his service and highly recommend him. Thanks Chad!

It was terrific doing business with them. Fast, reliable & efficient! Job was complete and didn't…read moreexperience any issues. I am glad I finally found someone to do the job right! Excited to continue business with Ka oi pool maintenance ! A+!

From the owner: Ka Oi Pool Maintenance is a family owned and operated full-service swimming pool and spa…read morecleaning/maintenance company here on the island of Maui. Ka Oi Pool Maintenance cares about our customers and their sacred place. While other companies may offer similar services, our services are among the best, and come with a touch of Aloha. With over 10 years of experience our goal is to keep your swimming pool and spa looking its best year round while offering affordable prices. Our company is licensed with professional, courteous and efficient certified operators that can assist you with any questions or concerns you may have regarding your swimming pool or spa. Communication is a high priority here at Ka Oi Pool Maintenance. Our entire team is committed to making sure our customers are completely satisfied with the service they receive. As a result, a high percentage of our business is from referrals and repeat customers. We would like to welcome the opportunity to earn your trust and deliver you the same exceptional service! Services we offer: -Free estimates -Island-wide services -Residential and Commercial services -Weekly, bio-weekly swimming pool and spa maintenance -Pool and spa start-up or dump service -Minor and major repairs -Leak repairs -Affordable prices

If I didn't have a security system, I probably wouldn't have given them this review, but my camera…read morecaught Matt Hefner, one of their managers, standing beside my pool and taking a leak into it. Who knows what else he gets up to when nobody is watching.

From the owner: Our customers are our primary focus, therefore, we recently extended our hours to provide a 24-hour…read morehotline. We strive to provide services that no others provide. such as customer access to our database. They can see the health of their water, when we were there and what chemicals we put in. We also specialize in pool and spa Automation, providing you control of your water features digitally. Remember... If you call, we answer!

Great pool cleaning and service. Daniel knows the right chemical mix for any pool or hot tub. If we…read morehave an issue and he's not scheduled to be here , he drops by and fixes it. Great customer service and pool care. Give him a call and get a quote today! Love this local company!

Excellent: Communication…read more Pricing Professionalism Efficiency Transparency Follow through Honesty Commitment Friendliness Knowledgeability Ali'i went above and beyond to make our pool from a algae filled pond to crystal clear, sparkling, and swim friendly. After a negative experience with a previous pool service company *ehem* we are really grateful to have found Daniel + company to service our pool without paying an arm and a leg. Thank you for honoring your word and staying within our budget while getting the job done! We look forward to ongoing business with Ali'i and highly recommend them to all our neighbors and friends!