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Spectrum Paint

5.0 (1 review)
ModeratePaint Stores
Closed • Closed

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8 years ago

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Elder Paint & Wallpaper - Outside

Elder Paint & Wallpaper

(3 reviews)

$

Midtown

I am here once a week on average. I love the fact I am able to pick up my order after I call it…read morein. My customers are welcome to call in their own paint orders and pay. This saves me time and eliminates any miscommunication as to what color, sheen and brand are desired by the customer. The pros behind the counter are always busy, but I seldom wait long. I've called for advice, too! The brands of paint are of the best quality than any paint I have ever applied! While getting my paint I can shop for any supplies necessary for the job. And, no worries! Prices are often better than at other major retailers. When your seeking the best paint for any project call Elder!!!

The management of the store is great. Very friendly and knowledgable of the painting business…read more Great recommendations. Aside from management, it's difficult to set an order. I ordered two paints to be mixed and the associate mixed two different paints than what I asked. Luckily, he fixed this by making me new ones, but that took even more time. My fiancé asked him the difference between matte and flat was and he said, "Umm... I don't know, let me show you." Lastly, when asking for account information, the sales associate asked, "Can I have your phone number?" When asking for my account information, I would like to be appropriately asked, "Do you have an account with us? What's your telephone number, so I can retrieve those records." Something along the lines of that. A casual, "What's your number?" is very off-putting and not formal for business transactions. I'm giving this a 2/5 stars because although the mixed the wrong colors, they fixed it before I left. I'm not sure if I'll come back since it takes so long to mix the paint both times.

Atwood's

Atwood's

(4 reviews)

$$

Got a text saying they were giving $10 gift card for every large bag of Hill Science Diet, so my…read morehusband & I decided to stock up. We get there & get approx 150lbs of Hills, but when we get to checkout, they acted like they never heard of this deal. They had to call several people over to discuss this including the manager who said there was no special. Showed him the text & he said it was only the weight reducing ones applied (nothin in the text or ad says that) after much debate & a line full of people later. I got a $5 mail in rebate. They refused to do anything else & were very rude about it. We've spent over $1000 a month there for years, However we won't be back. I will update after my husband gets done talking to corporate.

On Saturday may 1st 2017, I visited your Owasso, OK location to purchase some pneumatic wheel…read morecasters. After installing them on Sunday May 2nd around 3:15 I successfully inflated 3 of the 4 tires. The 4th tire was defective. It was something as simple as a pinched tube. I went to the Broken Arrow, OK location because it is closer to my house. I brought the complete defective tire/caster with me for just a simple exchange for one in working condition. The clerk called over a woman by the name of Lisa. Lisa informed me that all returns and exchanges required a receipt. I asked her if she could just call the other location to verify the purchase, rather than forcing me to drive 23 miles and about 30 minutes of my time for proof that I did in fact purchase a defective product. She told me that "they" are told from "high up" to enforce this policy of yours. She further explained to me that if she accepted this exchange she would be "written up". So I drove the distance for a receipt, then drove to my residence and then back to the location to make a full refund of all 4 tires. If I am going to be treated like this, I do not want you to have my business. When I did drive all the way back to Owasso, Jeanie was deeply apologetic for my inconvenience of dealing with this because I was sold a defective product and that I was being treated this way. On my return visit to the Broken Arrow location Marie just glanced at the receipt and promptly gave me a full refund. She offered the receipt back to me, but I had already made a copy for my records. Total cost of your pneumatic tires: $97.98 Miles driven: 50 Time wasted from being turned down for an exchange: 2.5 hours Savings from purchasing 10" pneumatic casters from a competitor: $29.82 And if I did get a defective product, I can just simply show my emailed receipt.

Spectrum Paint - paintstores - Updated May 2026

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