I had a really good experience here. The clinic itself is clean and tidy. They also have a massage…read morechair so it makes me more comfortable during my treatment. The hygienist and the dentist are also very friendly. They also do direct billing.

excellent service good staff very professional and friendly …read more nice office, very prompt.

Horrible Office Staff Experince!…read more I tried to email this place about their dental practices as I was curious for some insight and was rudely spoken to in an email and degraded by whomever emailed me today (2 march 2024). Whoever works at the Dr Arun Narang office should check how this person spoke to me, it was a simple misunderstanding on my part and was hit back with a degrading email that made it seem like I wasn't "serious" about what I was asking about. I was told to send photos, x-rays and a letter from my orthodontist so they could refer me to a surgeon, which I responded that I would get those documents from my orthodontist (since I don't have them with me so I would need to ask my ortho) and I said this I said that I would need to contact my ortho to get this info and I will be in contact with them soon, yet I was screamed at through email by whomever was email. And I was told in the next email ,after I said I STILL need to get those documents for you I will give it to you soon, that " If you want to be taken seriously provide me what I am asking ". How rude can you be. This is how I know this person didn't read my email. I had to email back and refer to my previous email stating that I still need to get the documents. I was also told "Do what I asked of you" which is quite a harsh way to speak to someone who is a potential customer. Horrible Horrible customer service. Staff doesn't have to be this rude, its appalling. Staff shouldn't be this cold to potential customers. I have however found an amazing office somewhere else, the staff is amazing and kind. Kindness goes a long way.

I've been going to see Dr Venerus for 16 years (since I was 5), I've always had a significant…read moreamount of cavities and as much as I (everyone really) hates the dentist, I've never felt uncomfortable with Dr Venerus. I've been to several school dentist or dentist while living abroad and the experiences are incomparable, I will very genuinely get on a plane to see Dr Venerus as he is a guaranteed positive non-judgmental experience. For anyone that hates the dentist he is the dentist for you- also if you like the dentist even better.

If there is 0 star, I will give them 0. I spend $1405 for one wisdom tooth #48 extraction with Dr…read more Robin Listrom in Mississauga office. But my tooth#47 beside this wisdom tooth was broken by surgery. My insurance has no balance since did this surgery, no money for fixing this broken tooth. Dr. Robin Listrom asked me to see my dentist to fix it, and he will pay for it. After exam and x-ray, my dentist emailed Dr. Robin Listrom the bill to fix my broken tooth. I am trying to contact them, always nobody answer the phone. I am trying to leave the message online, but no any reply. During this procedure, Dr. Robin Listrom and other staffs are very rude, proud and impatient. He walked away even I did no finish my words. It makes me very upset. Don't go to this clinic if you do not want to broke your good teeth. Super high price and very bad service.

I went to see them to remove some impacted wisdom teeth, and I was not given a choice regarding…read morewhat type of sedation I wanted. I was told that I had to agree to IV sedation or they would not take out my wisdom teeth. I did not want to be put to sleep, because I was not comfortable with the idea of being unconscious. Dr. Barakat insisted that he would not perform the surgery in any other manner. In fact, he refused to provide the medical treatment I was seeking and sent me home when he wouldn't get his way. I found two other dental clinics who told me that IV sedation was not necessary. In fact, I went to another oral surgeon (not a general practitioner) located in Richmond Hill and had all of my wisdom teeth removed with only a local anesthetic (i.e. freezing) without any pain, complications or unnecessary sedation. The other clinic safely removed the teeth in a way where I could conveniently drive myself home afterwards, and deal with any recovery-pain with prescription painkillers. It was also half the medical fees that CVOS quoted me for the procedure. IV sedation has risks, costs, and side-effects, and if you want that, then great, but patients' rights and wishes should always be respected, which was not the case here. I will never go to this clinic for any dental services, and I would give my friends and family the same feedback.