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    CVOS Oral Surgery

    2.3 (8 reviews)
    Open 8:00 am - 4:30 pm

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    West Mississauga Dental

    West Mississauga Dental

    3.0(8 reviews)
    3.5 km

    Nevermind the issues I had with this office rescheduling my appointments last minute (even trying…read moreto shift my cleaning / Invisalign caps removal the day before my wedding) I had an awful experience with Dr. Patel with a procedure and am now stuck with two front teeth that are yellow, and the constant fear I will crack my tooth every time I eat. I had a composite on one of my front teeth (which lasted 15 years, no issues) and wanted to get another composite on the other front tooth so they matched. I was assured that the better and option was bioclear and that it would last "about ten years". I had the procedure done ($1000 before taxes) and most of one of the teeth snapped off in under three weeks while eating dinner. I was luckily scheduled to go in the next day for a follow up. When I called them, all they could say is they would "consult the issue", not that they would fix it. No assurance they will help me. I spent the night worrying if I would be charged more or go weeks without a tooth. The next day I get a call saying they will fix it, but can I come in 30 minutes later as they are delayed. I get there at my new time and had to wait another 45 minutes, and after sitting quietly for the entire time Dr. Patel runs in with an extremely flippant attitude, sighing at me saying "well, sometimes even cars have a warranty of 10 years and things happen!" At one point I had to ask her to please stop being so aggressive. I asked her to please continue with the procedure, and then had to allow this person that just basically yelled at me to do this procedure on my teeth which made my hands shake with nerves. At the end of the procedure, she said she decided to change the colour to be more yellow to "match my teeth" (spoiler: it doesn't match). She did this without consulting me. In the light of the office (and being extremely shooken up and tbh scared by her extremely rude approach) I assumed it looked fine. I now see in natural light that my two front teeth are yellow. See picture attached. The first time she did the procedure it was white, and she decided to make it more yellow without consulting me. The original procedure had a follow up appointment, this one had nothing. In this process she also ruined one of my Invisalign retainers (using it to see the shape of my teeth) - which are very expensive to replace (and are supposed to last forever). I have spoken to the office manager. She said Dr. Patel will re-do this, but at a cost. Why would I pay for something that was changed without my consent? Why am I stuck with a damaged retainer, which I did not ruin, if was the doctor that ruined it? And when I asked why I am being told I need to pay again, and can I speak to a higher manager, I am told Dr. Patel has partial ownership of the organization, therefore if doesn't matter who else I speak to, she will have final say. Makes sense why she was so comfortable being so rude to me, and now I have two yellow front teeth which I apparently have to pay to replace, because one of the owners operated on me and therefore she doesn't have to admit that her original procedure was done incorrectly (for a tooth to fall off while biting into a sandwich) and now that she took it upon herself to decide to change my tooth colour, without my consent, which is just so wrong to do to someone. All of this is to say, steer clear of this place. If something is done wrong? Too bad! It's the owner that did the procedure and she will just tell you to pay for it to be done again. Unbelievable. I wanted to keep fighting to have this replaced so I can actually smile with confidence but would much rather save myself the stress and go somewhere else in a few months. I'm baffled they're still in business with this kind of treatment - you have ruined my teeth and my confidence in my smile. Highly do not recommend and even giving one star feels wrong. I urge you to go literally anywhere else.

    I have had nothing but positive experiences here. They are always very punctual and polite. Dr Gill…read moreunderstands how nervous I am about going to the dentist and I know he'd never suggest anything that wasn't necessary or highly advisable. I also appreciate the TV playing Netflix on the ceiling, works as a good distraction! I have finally started to regain trust in a dental office after horrible experiences when I was young.

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    West Mississauga Dental
    West Mississauga Dental
    West Mississauga Dental

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    Creditview Dental - Staff

    Creditview Dental

    4.4(8 reviews)
    4.5 kmEast Credit

    Creditview Dental is rated as one of the best dentistries in Mississauga. However, my 2 visits do…read morenot necessarily reflect this acclaim. I feel like the staff value their customers differently. The receptionist's, hygienists, and Dr. Kaplansky himself give varying treatment levels in terms of service to customers. I found my cleaning to be rushed. I mean 35-45 minutes in and out rushed. My hygienist was not the most personable either. I tried to make small talk, and help ease my anxiety of the dentist but she did not make me feel any more comfortable. Dr. Kaplansky is a busy man, totally understandable. But as a patient, I feel like I should be paying for his presence, instead of him popping in and out to say hi for 1-2minutes during a 1 hour appointment. Although there are two receptionist's working behind the counter, I always find there to be a wait. They fail to even make eye contact with you. Half of the time, they are on the phone with someone, or starting at their computer screen. I understand you are busy, but make your patients feel welcomed, and valued, or else your banner of #1 Dentistry in Mississauga is completely irrelevant, misleading, and un-deserved.

    I am extremely and forever grateful to Dr. Kaplansky. I flew over the handlebars of my bicycle and…read moresnapped off my front tooth. Although I was not a patient of Dr. Kaplansky's, he drove out to meet me at his dental office on the Sunday afternoon just after my accident to deal with my crisis. Dr. Kaplansky was extremely compassionate and caring, and kept me calm throughout this traumatic experience. He was patient with me and reassured me everything would be ok. As a result of my accident, I required both a root canal and crown for my front tooth. Dr. Kaplansky was very professional and did an incredible job on the procedure. Thanks to the precision of his work, I left the office with my smile back, good as new :). I can't thank Dr. Kaplansky enough for the work he did, and I would absolutely recommend him as a dentist.

    Photos
    Creditview Dental - Dr. Gary Zlot

    Dr. Gary Zlot

    Creditview Dental - Dr. Brian Kaplansky

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    Dr. Brian Kaplansky

    CVOS Oral Surgery - oralsurgeons - Updated May 2026

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