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    Recommended Reviews - Spectrum

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    I'm smashing this router and modem to pieces before I bring it back to the store in a box. These pictures were taken over the span of a week. Service drops almost every day. Let me ask you something Spectrum, what if someone attends school online or works from home? You're messing with people's lives. Hopefully the children of these Spectrum employees realize how worthless their parents are :)

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    2 months ago

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    1 month ago

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    10 months ago

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    11 months ago

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    11 months ago

    Nicer customer Representatives, there Rude and Unprofessional. Awful experience coming to this store.

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    10 months ago

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    6 years ago

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    4 years ago

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    8 years ago

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    2 years ago

    this sucks for 60 a month I don't even have a big house and it can't reach my room. I wouldn't recommend spectrum at all

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    3 years ago

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    7 years ago

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    3 years ago

    Constant outages and disconnection. Every other day and there's nothing they are doing to help remedy the situation.

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    14 years ago

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    11 years ago

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    TWC Help

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    3 years ago

    been paying for 2 lines but go no service on either one of my phones , get your shit together yall suck

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    5 years ago

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    8 years ago

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    9 years ago

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    Page 1 of 3

    Ask the Community - Spectrum

    Review Highlights - Spectrum

    From much more open communication with tech support, to tighter ETAs for scheduled house installations, to more frequently upgraded (not to mention functional) hardware, to simply...

    Mentioned in 4 reviews

    Read more highlights

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    DIRECTV

    DIRECTV

    (11 reviews)

    LIARS LIARS LIARS LIARS LIARS LIARS LIARS…read more A company doesn't get so many consistent one-star reviews for good service. If anyone is considering using their services, hopefully, these consistent negative reviews will help you make a decision to pick another vendor. LIARS LIARS LIARS LIARS LIARS LIARS LIARS Q - What happens AT&T when you outsource and off-shore your customer service department? A - You get a lot of pissed off customers that will flock to your competitors. I am now one of them. Despicable treatment by a group of totally untrained, uneducated, incompetent L I A R S First call 10/17 - This is where I lost 51 minutes of my life trying to explain an issue to their incoherent representatives. First Eileen who was totally useless. Then her 'supervisor', Jasmine who guaranteed me I would receive an email from someone on their tech team within 72 hours, Ticket #1-236907879796R2. It sounded far-fetched, but I gave her the benefit of the doubt. 10/24 - As anticipated, no response. Called again and spoke with Sierra who again, was of no use. I asked to AGAIN speak with a supervisor. After waiting for 1 hour 27 minutes (stupid me) with her coming back on the line every so often to assure me that the supervisor was coming, she disconnected the call. I guess that was her way of letting me know that a supervisor wouldn't be coming after all. Right back at you AT&T/DirectTV. Tomorrow, it's my turn and I will be one to hit the disconnect button and terminate your services.

    Direct TV is not worth anyone's time, there is always something wrong with either the internet, TV…read morestations just going off air, or no signal.... Then when you call customer service you'll want to pull your hair out with the outsourced individuals you speak with. There is so much background noise that they cannot hear you and I've been hung up on several times. I will switch and never return to this joke of a company!

    Spectrum - televisionserviceproviders - Updated May 2026

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