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    City Cell

    City Cell

    4.3
    (3 reviews)

    So my wife broke her phone screen on her Samsung Galaxy s23 ultra and being a $1000 phone I wanted…read moreto get it replaced for her. Went to City Cell for the repair. Mine there told me it would be $200 +75 labor, and this was in line with what I was seeing the prices were online. I want to first give a kudos for Mike NOT charging that bullshit transaction fee that so many places are starting to do. So good on Mike for that one. The install job he did itself was great but there was a significant problem: this new screen was a generic 3rd party screen that was significantly smaller in size and noticeable because the S22 and up from Samsung have a semi curved edge that gives the phone a unique look. This was not the case with this new screen. Also this screen is incapable of producing 120hz even though the phone setting will still say that it's on. I mentioned this to Mike and I'm not trying to verbally beat the guy up in this review but he did get defensive and dismissive about it. I showed him side by side two identical phones (the one having this generic screen) the difference between 60hz and 120hz. He really wasn't interested. In the end I just requested that he puts the old cracked screen back on and I reluctantly had to make him a deal where he'd get this sub par screen back and keep $40 out of all this. So he did refund the money and losing out $40 was still better than making a civil case out of this. But I'm just left wondering how someone who works on screens doesn't know the difference in screen refresh rates.

    The owner Mike continues to be the best to work with. I've purchased several phones and cell phone…read moreplans with him over the past 5 years and have no complaints. He's always gone out of his way to help me. Highly recommend.

    Verizon

    Verizon

    3.0
    (2 reviews)

    I called last night and asked if they had the Samsung S20 Ultra, the girl on the phone said they…read moredid, 10 minutes later I arrived from another Verizon store,30 minutes later and after having one of the most amazing experiences buying a phone I went home very very happy, the girl at this store her name is Morgan and she is awesome.

    DO NOT USE GoWireless!!! Travel as far as you have to to use a Verizon Coporate store. GoWireless…read moreis a ripoff and sells you protection plans and do not deliver on the service of the plan. GoWireless is a sham of a company. Again.........DO NOT USE THEM. We purchased 4 GoAdvantage screen protector plans at $79.99 per line. We were told that the protection is for as long as we have the same phone numbers associated with the plans. We then go to the CHARDON OHIO store to use the plan to replace 2 cracked screen protectors (mind you that we purchased the plans 2 years ago and have not used it yet), the girl in the store (who seemed to be annoyed that we were there and interrupting her personal call). tells us that we are shit-out-of-luck, because they do not carry the screen protectors that fit our phones, and also goes on to say that the prior manager new that the plans were worthless. She also goes on to say that we would have to upgrade our phones if we want the protection. Duh......how did I know that she was going to advocate for an upgrade that we do not need......Duh..... As I stated before, go to a Corporate Verizon store......and STAY FAR WAY from the Sham company GoWireless.

    Spectrum - isps - Updated August 2026

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