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    Spectrum Air Conditioning & Heating

    5.0 (1 review)

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    8 years ago

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    Martello's Heating & Air

    Martello's Heating & Air

    (8 reviews)

    We discovered that our air conditioner was not working. Not a good situation in the summer in south…read moreLouisiana. Luckily we were able to get Eddie from Martello's heating and air to come out to our house. This man has decades of experience in his field and is very thorough. He checks everything. He was even able to tell me that I like to burn scented candles in my home because he found soot throughout the unit and ventilation system. Not only is he knowledgeable, he is very easy to talk to. Explains the problem with such ease and confidence so any layperson can understand. Then he follows through. He shows up when he says he will (not like waiting around for the cable man) and fixes the issue just as he committed to doing. I would recommend him to any of my family and friends and I trust him. Excellent technician and exceptional worker. If I ever have any problems with my hvac systems in the future he will definitely be my first call. By the way he's also a down to earth nice and trustworthy guy.

    Five stars Eddie was great he came same day I called only an few hours later and told me what the…read morerepair was and informed me about our unit and then further diagnosed our unit after getting it running and found a leak in the Freon and fixed it and filled our Freon all within a hour or so and it only costed us 375$ getting our ac blowing cold meanwhile the other two ac company that looked quoted us for a new unit and ducts and said they couldn't work on our unit

    Pack HVAC Services - We offer the following brands and so much more!

    Pack HVAC Services

    (4 reviews)

    Mardrel, owner of Pack HVAC Service, paid for AC installation and inspection, but when the unit…read morestopped working soon after, Mardrel would not answer our requests we made for several weeks to return despite multiple requests and offers to pay. Very disappointing lack of after-service support.

    It was too expensive. I was billed $372 for 1.5 hours for a 30-minute fix. The issue turned out to…read morebe a blown 50 cent fuse on the control panel. I suspect that the original installers may have made a mistake with the wiring from the thermostat to the unit, but the unit seemed to work fine for over 9 years, so maybe it was connected correctly after all? I found the owner to be deceptive in my opinion with the billing. While the $125 service call fee was explained, the $165 per hour fee was not. I own 10 residential properties in the Baton Rouge area and I will never call PACK for any future issues. I made the mistake of choosing someone from Trane's website to service my Trane equipment, and it was a mistake. I believe the technician purposely took longer to finish the job in order to increase the bill. He checked the freon and head pressures while I was standing next to him, but refused to explain the meter readings to me. I now realize that this was not necessary for the job he was supposed to do. He also needlessly delayed cycling the thermostat once it was back up and running. It seemed like the technician didn't have any other calls to attend to, so I think he billed me for the whole day. There is nothing wrong with paying a reasonable price for a reasonable service, but that is not what I received from PACK.

    Spectrum Air Conditioning & Heating - hvac - Updated May 2026

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