To think how I'd always liked the Hitchin branch, this one was a complete disappointment. I went here a couple of times and will not be going back. Firstly the place is dark inside even with the lights on great setting for trying on glasses no. No! The opticians themselves are very friendly, but I'd have given that up just to get a pair of glasses that were correct for my vision. I was given ones that definitely were not my prescription, I know this because 2 weeks into wearing them I still couldn't see right to walk down stairs safely.
I finally gave up on them as it was just dangerous. You may be reading this and think oh it's a one off, but they did the same to my father who was even more unimpressed as unlike me he had had to pay full price for his as he was not under 19. Since changing opticians to another I have reviewed in the area I was told there they've heard comments like mine before.
So if you need a strong prescription or don't have the time to keep going back, I would recommend going elsewhere. Which is such a shame as they do fantastic offers like free sunglasses and the like. But when it comes to your eyes offers are not the most important thing. read more