A super range of frames for sun and prescription is underpinned by in depth experience across all…read morethe team. The type of customer care that really only comes with exceptional independent businesses. I have been a client for over twenty years and Charnleys never disappoint.

100% satisfaction. GREAT selection of frames from Funky, to Designer, to Classic for all ages…read more GREAT Eye test by friendly and polite optician, helpful staff for choosing frames. GREAT customer service. I've been going to this opticians for over 20 years and they never fail to amaze me with their fantastic range of frames I have had complete strangers complement me on the glasses I have bought from here what more can I say ?!

Recently purchased glasses at VEx in Leeds however needed to get something corrected with…read moreframes/prescription. Phoned this VEx in Leamington seeking help and support. Lady I spoke to useless. She did not want to understand nor help direct me, instead just wanted me to go back 140 miles to Leeds store to "go and sort it out with them". Really disappointing lack of care and service, in particular given staff in Leeds were great. Spoke to Leeds store straight away who rang me back 5 mins later to advise this Leamington store is actually a "franchise" store and does not offer all of the usual support. They quickly advised me to go to Kenilworth store which like the majority in the UK would gladly help. Suggest anyone wishing to use VEx should avoid this Leamington store.

Just had an eye test today, (27/09/2024) excellent service, everything was explained by the…read moreoptician, who took time to explain all the tests I had and their results. No pushy sales person to buy new glasses. All the staff were friendly and helpful and nothing was too much trouble. Would definitely recommend.

This lovely little Gallery provides a unique range of goods - interesting jewellery, glassware and…read moreother gifts that will can cater for any taste. With a range of prices, from the fairly cheap to the more exclusive tastes, this really has something for everyone. The glassware is all handmade work, some of it local, using glass blowing techniques and the prices reflect the effort, hardwork and creativity that have been put into such products. A lovely selection of cards also provides the opportunity to give that card with edge, different from the main stream stores. Wrapping paper is also exclusive, handmade paper ones, as well as a more unusual selection, perfect for making that present stand out from the rest.