Just a warning about Brittain opticians on Harborne High Street.
Today we discovered, thanks to the children's hospital, that my 4 year old Grandson has been given the wrong perscription in his glasses from Brittain opticians.
The hospital has confirmed that he has damage now to his eyes due to there negligence.
The staff at Britain's have admitted they have given him the wrong perscription. There only offer was they would do an eye test and give him new glasses. The hospital have said this isn't allowed as his eye problems are complex and are only to be revised by the hospital. When we informed Brittons of this, they refused to let us talk to the manager. They refused to give us any email or phone number of a governing body of optitions. And ultimately when we kept asking they Banned us from contacting them or going into the store.
AVOID AT ALL COSTS! My Grandson has permanent damage to his eyes because of thier negligence! read more