This opticians is a very efficient branch. The staff are very kind and always ready to help. It is…read morealways fairly quick to get an appointment and you are seen within a short space of time. The shop itself is very clean in the 'clinical' way i always think opticians have. The glasses come into the shop in double quick time and they always ring you tell you they are ready for collection

Very attentive and polite. Very professional ,helpful. I think staff are really nice. Very quick…read moreand thorough.

Maybe ok for eyetest but WAY WAY TOO EXPENSIVE .Dont know how they still trading, Great Barr must…read morehave loads of rich people .Wanted some frames glazed.(£270) Was £70 cheaper at ASDA and was top quality lenses .ASDA had to send abroad for them as they were variafocal but in a very small frame. Staff look down their noses at you when you go in shop. Take your money somewhere else

excellent service. having not had my eyes tested for some years i was nervous about going but they…read moreput me ay ease & explained things really simply to me. The staff were all excellent & really helped me choose my glasses. will recommend them to anyone who needs to have eyes test.

all these stars are worth it if it could be ten stars it woul be…read morewas trying out for lenses after galsses for too many years great service i was a hard pupil with my lenses but the reception staf would not let me get away with it they are great so very patient have no problems with my lenses at all now very happy and it very near chez jules for lunch so that a must as well not part of a chain so am very glad

Really friendly & brilliant customer service. A friendly Opticians with no pressure to buy…read moreexpensive frames or lenses. They did not try & make me buy extras like coatings on the lenses for my glasses. The optician I saw was really friendly & explained what I needed the glasses for. I also asked about contact lenses & they will book you in to see the optician for a contact lens trial and they don't charge for this, I was really surprised at that. So I have now booked in for a contact lens appointment. In all really pleased & satisfied & will be recommending them to my friends.

This place offers a great quality optician service. The optician is very calm and nice, i remember…read morewhen i used to go there when i was a kid and used to laugh when when he put on those funny glasses for me to read the small letters on the projection, and he laughed along with me in enjoying the amusing side to it. There are like good four tables of receptionist so that should reduce the que slightly. They also offer some designer specs which can be quite pricey though.

Just a warning about Brittain opticians on Harborne High Street…read more Today we discovered, thanks to the children's hospital, that my 4 year old Grandson has been given the wrong perscription in his glasses from Brittain opticians. The hospital has confirmed that he has damage now to his eyes due to there negligence. The staff at Britain's have admitted they have given him the wrong perscription. There only offer was they would do an eye test and give him new glasses. The hospital have said this isn't allowed as his eye problems are complex and are only to be revised by the hospital. When we informed Brittons of this, they refused to let us talk to the manager. They refused to give us any email or phone number of a governing body of optitions. And ultimately when we kept asking they Banned us from contacting them or going into the store. AVOID AT ALL COSTS! My Grandson has permanent damage to his eyes because of thier negligence!

Great customer service. Optician explained everything as he went and the person on reception had a…read moregood eye for picking glasses to suit. Would recommend.

I decided I had to sort out my recurrent holiday problem of my sunglasses perching precariously on…read moretop of my reading glasses. I was horrified by the price quoted by my optician and simply couldn't afford to buy a pair. I checked out a few websites and was delighted to receive my brown "Blaze" sunreaders. For style, value and quality I cannot imagine other companies outpacing Tiger Specs. And my new readers arrived the VERY next day. Highly recommended.

I didn't actually buy a pair of spectacles from John Pike, I just had an eye test here before I…read morerealised that I needed another one just to be sure. I started losing my sight about a year ago and I have absolutely no idea why. Some people have suggested to me that it must be age catching up with me; I am a little more reluctant to admit this myself. The inside of the shop is clinical and hygienic; the sort of feel a dentists has to it. The specs were displayed beautifully behind some perfectly fitted lights. I was impressed by all of this; it is everything I need from an optician. The staff were friendly about the prognosis, one that I was in denial about until I got a second opinion. I was impressed by their professionalism and I desire to come back here again some time soon.