I was able to get an appointment for a free eye test really easily. They talked me through…read moreeverything that they were doing, e.g peripheral vision test and they were so helpful. Bright & clean shop with friendly knowledgeable staff. I am now on their books for a annual sight test

I stepped on my brand new glasses while on vacation in Great Britain. Once we reached Edinburgh I…read morelooked up the nearest optician and took them to Black & Lizars to see about getting a repair. The staff was extremely nice and after a quick look assured me they could fix the glasses and to take a 15 minute wander about and they would be ready when I got back. The did fix the glasses and then insisted on not charging me. Wonderful people and establishment.

It only took me ten years, but I finally took the plunge and registered with an optician in…read moreEdinburgh. I chose 20 20 because 1. it's over the road from my flat, and 2. the chain, as a whole, gets pretty good Yelp reviews, so it seemed like a solid choice. And it was! I popped by, registered, made an appointment for a couple of days' time, and that was that. All super easy. When my appointment came, I was seen by optician Alan, who's very friendly, and put me at ease. He answered a couple of questions I had about why I have a tendency to close one eye, and gave me a few exercises to try at home. After the test, I was handed over to one of the women front of house who very patiently helped me sift through lots of very similar looking frames til I found 'the ones'. She explained the prices available, and I set up a monthly subscription that covers various costs and gives me a pretty heft discount on frames (sweet). I've also been in for new contact lenses, which I was dismayed to realise won't be a perfect fit in my right eye due to my excessively wonkily astigmatic eyes, but they're doing the best they can. Hurray! All in all, I've been pleased with the service I've received from 20 20. They're not the cheapest opticians by any stretch of the imagination, but they are friendly and I do now own a very swanky pair of purple specs so overall I'm pretty pleased!

I've never bought glasses from here but they are the closest opticians to home.. which means I've…read morepopped in on a couple of occasions when I've needed adjustments made to my specs. They have always been more than eager to help out and have never charged me to make adjustments and even give my glasses a good proper clean. Last time I stopped in they had a stack of cleaning cloths on the counter and seemed happy for people to help themselves. When my next eye check is due, I think I'll be paying them a visit!

The most comprehensive eye examination I have ever received. It is clear the opticians are uber…read morequalified, and the glasses dispensers are also incredibly knowledgable. The dry eye clinic has transformed my life! And the visual stress clinic has made a huge difference to my kids. I really wouldn't trust anyone else with my family's eye care. Oh and the glasses are divine! Wish I could get a few more pairs.

We were vacationing from the states and my daughter's glasses' nose pads had decided to go…read moreelsewhere...she was beside herself because her glasses would be pretty painful to wear with wires poking one on either side of one's nose...and the little-bitty-partial bandaid worked, but it was not such a great solution. I looked on maps for opticians and here is where we came. We lucked out, the optical experts here were so helpful and cheerfully told us that they could definitely replace the little tiny pads! They replaced them so quickly and told us we should replace them when they get discolored. I asked how much we owed them, but the gentleman helping us said that there was no charge! I think we were floored! He said because they sell this brand, there was no charge. This is a heavenly country for sure!! Btw, the frame selection is very on point, so do yourself a favor and stop by.

Always really helpful. I don't even live here and this is where I come to. Can't recommend enough.read more

Always found them pretty good. Lovely frames though at expensive end. And very good lenses.read more

#yelpmission My…read moreeyesight is BAD! I'm very near-sighted with astigmatism in both eyes. I had to get contacts at 13 because glasses couldn't correct my eyesight; and of course hard (gas permeable) lenses are my only option if I want good vision. I have moved quite a bit since I was 13 and in every new location, finding a good optician is more important than finding a hairdresser - hair grows back! I have often found that some opticians have a bit of an ego and want to try new things or see if they can get a better fit than my existing lenses. They rarely do. So, I don't want to go to a high street chain and see a different optician every time I go. When I moved to Falkirk, I couldn't find a contact lens specialist so I looked further afield and came across RC Cunning: long established, only 2 doctors in the practice and listed contact lens fitting as their speciality. That was over 10 years ago and I still won't go anywhere else although now it's handier since I've moved to Edinburgh. In all that time I have only seen 3 different opticians (Mr Cunnings has semi-retired) and they have all been friendly, efficient, thorough and excellent at explaining everything they are doing and all my options. At one point, I was given a free pair of the 'new' torque lenses to try - soft lenses that are thicker in places to accommodate an astigmatism. Great to give them a free trial as I found out they didn't work for me - but the optician was happy for me to have a go and just as happy to admit that my current fit for the hard lenses is great without making any unnecessary changes. The biggest challenge though has been my eye glass prescription. Glasses just don't give me good vision and they have been so diligent in trying to get me the best possible solution. Hard contact lenses apparently flatten down the eye, but when I wear glasses, the eye eventually goes back to normal (well, somewhat). They realised that popping out my lenses before my eye test would mean I would get a prescription for my 'flattened' eye surface, but after a few hours, the vision from the glasses wouldn't be as good. My existing glasses weren't good enough to wear every day for a week, so again, I got a free pair of soft lenses to wear for 7 days before going back and redoing the eye test for glasses. Seemed to work as they managed to get my best glasses prescription ever. So what does this level of service and dedication cost? Surprisingly not much. The eye test for glasses was covered by the NHS and I pay around £22 a month for my lenses (I get a new pair posted to my house every year after my prescription is rechecked and updated) - I've never been asked to pay any extra. Their glasses are expensive as they only carry high end frames so I just have them print out my prescription and I head over to a high street chain that offers multi-pair deals.

Excellent customer service and quality of optical examinations, this Optical Express store really…read moredoes deliver a superb service. I was impressed as staff put me at ease before I went through for my eye test. All relevant paperwork was filled in and when I did need glasses I was given plenty of time to look at the frames and try those I picked out on. Even for those on benefits the staff do their best to pick out fashionable frames, helping to hide the fact that they are much cheaper than the others. Glasses are ready within days of being ordered. The shop itself is fairly small though it is well lit. They also carry a great variety of frames.

This is a superior optician, for those who aren't quite your 'Specsavers' kind of person. Offering…read morea great personal service and a good (if slightly limited) range of glasses. It has become a bit of a family favourite - starting with my Mum, then my sister, then my Grandad. It is in a handy central location, without forcing you to go all the way into town. And they are very good at giving free repairs and general advice. Great for those who want a slightly more attentive and tailored experience. You really feel like you can trust them.

This opticians has very freindly staff, a huge range of glasses. I go there for my daughter's…read moreglasses and they are great with her, they have a huge range of kids glasses and they don't take too long to order them.