Jose the Personal Trainer Manager and Ralph Quinones helped to resolve our account issues. At…read morefirst, this location was super busy and we had billing issues so we decided to cancel. After a few months, Jose and Ralph assisted us with sincere care and great customer service recovery. We're happy to be back and to see this gym is now thriving with good leadership. Gym is clean, well maintained with lots of machine options...please get more Smith machines!

So happy we finally have a gym that is nearby. Not sure if the crowd will die down, but the plus…read moreside is that it's 24 hours. The kids club is only open until 12 on Saturdays. This is a family neighborhood and IMO should at least be open until 2. Membership starts at $10 a month. They are lacking in the customer service department. I felt like Sarai was rude and that was my first visit.

Excellent atmosphere...no jokers goofing off and hogging machines. Everyone is respectful and…read morefriendly. Love Bona, highly recommend.

Well-equipped, no-nonsense, strength-focused facility with every possible kind of heavy thing you…read moremight want to pick up and put back down. I'm just passing through town, so I did a drop-in visit to train powerlifting. I was really impressed by the generous powerlifting area, the amount and variety of weight machines, and the crossfit-style "miscellaneous heavy stuff" area. Tired of deadlifting pounds and want to lift some kilos instead? Don't worry, they've got both. I wish I lived nearby so I could come here all the time.

Absolutely great coaches who inspire you! Was taught the correct way to workout and advice on…read morethings to do when I couldn't make it to gym. Great space to workout with everything needed. The people at this gym motivate one another almost like family environment. Looking forward to returning soon!

A full, high-energy class is infectious. When everyone in the room is pushing themselves, it makes…read morethe workout feel less like a chore and more like a shared accomplishment. Finding a gym where the members are "so nice" is a huge win--it turns a fitness routine into a social highlight of the day. The culture of a gym always starts at the top. Having owners like Marci and Casey who are hands-on and genuinely have your "best interest in mind" is what separates a boutique fitness center from a big-box corporate gym. That personal touch ensures that members aren't just numbers, but part of a community where their goals and safety matter. Instructors like Kirsten (sorry if I butcher your name!) make all the difference. Being "sweet" makes the environment less intimidating, but being "very informative" is key to a successful workout. Having an instructor who takes the time to educate you on form, technique, or the "why" behind an exercise helps you see results faster and stay injury-free. BONUS POINTS FOR BEING A PART OF WELLHUB!

They will not provide 7 day pass for 13 year old child…read more They tried to cancel my discounted membership from BCBS and start new membership at higher cost

Wish I could rate them a zero! DO NOT, I repeat...DO NOT sign up for a Personal training contract!!…read moreThey make it impossible to cancel it and it's not even worth it! They also don't tell you it's a 4 month commitment and management will evade you to avoid canceling it! Im still waiting over a month for a refund from them and have continually been getting charged! Had to go to my bank and change everything to stop them from taking money out, over $1000 in just one month! I filed fraud charges and a complaint with the BBB, stay away!!!

I have been working with Body Rocks Fitness for almost three months and have noticed significant…read morechanges in my body since I started. I recommend taking pictures before you begin to track your progress. If you like data, consider getting an InBody scan, as it has helped me see the difference between working out at home and the gym with a trainer. Hiedi works with you to help you accomplish whatever you need with built-in flexibility. I always look forward to my sessions with her. The facility offers various program options to fit different budgets. Once you select a program, you get access to the gym. She also offers group classes. There are many great trainers at the gym, and while the gym is available to everyone, I, as a female, feel extremely comfortable with many other women working out there. Both male and female trainers are available. The atmosphere is always warm, clean, and welcoming whenever I visit. If you're looking for a gym, I highly recommend trying it out for at least three months.

The owner is a hypocrite and pretends to be a Christain. We go to the same church, so I was shocked…read moreat how she treated me as a customer. She has no humility or care or understanding for anything that you may suggest as a legitimate concern. The gym itself is clean and conveniently located, but my experience with personal training was extremely disappointing. 1 clearly communicated specific training preferences and a prior back injury, yet my concerns were repeatedly ignored. I was pushed to lift more weight than I was comfortable with, which resulted in significant soreness and nervous system distress that left me unable to work out for an entire week. When I raised this as an injury concern, it was completely dismissed and brushed off as "normal." Instead of listening or taking accountability, the staff turned the situation around on me, questioned my nutrition and effort, and showed no genuine concern for my physical well-being. When I expressed that I no longer felt safe or comfortable continuing training, I was initially told I still had to pay under the contract. While they eventually released me from the contract and refunded my remaining sessions, the lack of care, empathy, and willingness to listen was shocking. This experience made it clear that client concerns-especially regarding injuries-are not taken seriously. I would not recommend this gym if you have specific needs, injuries, or expect a truly customized and supportive training

I just moved back to Texas and started to attend this gym. I've been a planet fitness member for a…read morefew years and love going here. It fires the job. Staff is friendly and the environment is clean. The equipment is reliable.

Most the staff are mean, especially the women who "clean". They abuse PF members, spread false…read morerumors and have actually assaulted members with the mops and vacuum. The manager will do nothing. The mops & water are filthy and stink. The drinking fountain water was brown...eewww. Don't drink the water. The good staff: the 2 sweet young blk ladies. The guys are nice...except for Mike who can be extremely mean. It's poorly managed. The cleaning crew needs to be fired asap, including Bethany, who is also very mean and works out when she should be working and will "clean" when the older very rude cleaning woman should be cleaning but is working out instead bc she's fat. They need to hire a better cleaning staff....the guy can / has been rude too. The manager doesn't care and hasn't told them to be polite to members. The owner should get rid of the cleaning staff asap before he gets a lawsuit. And Bethany, Mike, Naomi and management. There's an older white woman at the front desk who is very, very rude and have made perspective OF members cry she was sooo mean and rude to and regular PF members. Don't join here....until they get better staff, especially the cleaning crew.

I came to F45 Morton Ranch while searching for a new gym community. I had been at my previous gym…read morefor 8 years and needed something new. I have fallen in love with F45 Morton Ranch! I had tried a different F45 location, but I didn't feel the community feel that there is at Morton Ranch. The coaches and members are great. The coaches will help modify anything (I'm not interested in jumping on boxes or hanging from a bar to do pull ups). And that is OK!! No one judges or cares! It really is a positive uplifting community. It is truly an inclusive gym and it's a beautiful thing to see! I'm grateful to have found a new gym home!

Great coaches with high energy. Workouts are challenging in a good way. If you need modifications…read moredon't be afraid to ask. This is a great f45 location.

We feel incredibly fortunate to have this gym nearby and to provide memberships for the men in our…read morerecovery program. With its excellent facilities--including an indoor basketball court and swimming pool--it gives our residents a healthy, positive outlet while they work toward lasting sobriety. The staff has always been professional and welcoming, especially Kevin, who has gone above and beyond to support us. The generous trial period and outstanding corporate membership program are truly unmatched. For many of our residents, having access to this gym during the most vulnerable stages of recovery has helped them manage stress, resist temptation, and stay sober. It has made a genuine difference in their recovery journeys--and, in some cases, may have helped save their lives. Kevin is our hero, and we cannot say enough wonderful things about him and this gym!

Do not join Crunch Katy is you want to be misled, charge unauthorized fees after cancellation of…read moremembership!!!! I did not listen to others warnings about how difficult to cancel a membership with this gym was until I tried!!!! It's been months after I requested my cancellation and this people keep charging my bank account!!!! My membership was transferred over to another location which processed the cancellation however Katy for some unknown reason transferred me back to them and keeps charging me annual fees despite my location cancelling my membership 2 months ago!!!!