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    Specialty Tool & Bolt

    4.8 (17 reviews)
    Closed 8:00 am - 5:00 pm

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    11 years ago

    If you need a bolt they have it. Great staff always willing to help find what you need.

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    Ask the Community - Specialty Tool & Bolt

    Review Highlights - Specialty Tool & Bolt

    This is the only place in Goleta, I know, that will most likely have the fastener or special tool I need.

    Mentioned in 3 reviews

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    The Home Depot

    The Home Depot

    2.3
    (209 reviews)
    $$

    Bottom Line: This place is a struggle…read more I'm just going to make this as simple as I can; - Bossman gave me a gift card he had purchased from the store - Attempted to purchase products online - Scratched the back of the card as instructed - Wasn't warned beforehand to not scratch the scracth-off area, and scratched off the pin - Had to go to the store to ask about it - Got the PIN from a kind, professional and courteous customer service employee - Walked over to the checkout area to ask if they could order something for me online, (as the part isn't IN the store) but I was already in the store - Attempted to explain but this request it was beyond the capacity of this institution - Simply went home to order what I needed from the site - Card has zero balance The above wasted hours of my life are certainly not the first and certainly not the last. I have had so many painful interactions in this store and it goes back decades. Today just prompted me to actually write a review and this one leaves a bad taste in my mouth for sure. I'm going to go ahead and leave off the phone call I made regarding the zero balance gift card that also lasted nearly an hour as it doesn't pertain to anything this store has done but it's a nice cherry to add to the story. The only people that I have consistently had a positive experience with are the Customer Service people, just inside the entrance. Against all odds, these folks are out there doing what I would imagine is the hardest job in the store.

    Terrible dishwasher install job! Brought dented dishwasher the first time...ok. No worries. New one…read morecame a week later and was 'installed' and instantly the dishwasher drain into the sink leaked. Never mind the mess the installer left in the kitchen. Called them to finish the install properly and they said they'd be there the next day and they were a no-show. Then Saturday AM I got an email that said they would show up in a couple hours. Finally showed up and said they couldn't add caulking to prevent the leak under the sink. Pointless to have them out. Go anywhere else!

    WDC Kitchen & Bath

    WDC Kitchen & Bath

    2.7
    (113 reviews)
    $$

    Visited Santa Barbara store to find a new Washing Machine. Josh was knowledgeable and steered us to…read morea perfect choice. Store Manager oversees all the professional details. The installation team did a great job. Great place for high end and good quality appliances. Don't hesitate. They will take care of you.

    UPDATE: Right after providing the definitive photographic proof, WDC Customer Care officially…read moremessaged me stating they are 'closing the thread and will no longer be responding.' Instead of helping a customer who spent thousands on a full suite, they are completely ghosting me and hiding behind a 7-day transit damage loophole for an internal factory collapse. Absolute worst customer service imaginable Warning to premium appliance buyers: WDC Kitchen & Bath will completely abandon you if your appliances suffer factory defects. I purchased a full suite of luxury appliances from their showroom. Within 9 months, my Frigidaire Professional refrigerator developed massive subsurface robotic S-waves and dimples across the doors.The authorized field technician physically inspected the unit and verified the stainless steel skin remains 100% glass-smooth to the touch, formally documenting that structural 'ribbing is forming' from underneath the panel skin. This is an internal manufacturing material failure.Yet, WDC Customer Care just sent me an email hiding behind a ridiculous corporate loophole, claiming this internal structural collapse is 'cosmetic' and only covered for 7 days after delivery. They expect me to live with a warped, structurally defective multi-thousand-dollar appliance suite. Do not buy from WDC--once they take your money, they will not protect you from manufacturer corporate runarounds

    Specialty Tool & Bolt - hardware - Updated July 2026

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