Amazing service! A worker named Reilly fulfilled ALL our needs. He had amazing banter and even came…read moreand helped us checkout! 10/10 experience would, will be returning!

I had a bad experience with some elderly grandmother who was working the front desk. She rudely…read moretold me I couldn't walk my ebike inside to buy a product since she told a group of kids they couldn't. Her job it to sell products not be everyone's parent. Anyways I will definitely not recommend this place thanks to this Karen. The shopping cart is literally the same size. Kids just like adults have to learn self control and understanding. Your car can go 100mph yet you don't because it's illegal. It's called self control.

Great grandpa works the counter Friendly guy, but don't go…read moreto him for advice he won't be able to give you any. This little shop doesn't have a lot of everything but has everything you'll need. They have propane hardware all sorts of supplies for carpentry and garden stuff as well.

Bought a plastic spray container and within a few days it didn't work. A refund or replacement…read morewasn't available. Would probably choose another hardware store that might stand up for its products.

Honestly I usually get great customer service from this place. They're usually no hassle and have…read morebeen flexible with me about pricing and returns and things. And generally I feel like they've bent over backwards to be generous and helpful l 1 less star for a singular negative experience: wouldn't recommend getting anything "assembled for you" and brought curbside though, they tried to offer me a weathered dented bbq and pretend they had no other stock. Thank goodness for actual good customer service inside and the magic of the internet telling me they had 45 in stock... it all worked out in the end after many hoops to jump through but with the return, price correction, retrieving it from an upper pallet boxed... it added 60min to the whole process kudos to the forklift driving lady, customer service and one of the in store guys who I flagged down to help 3 out of 4 of you were still exceptional.

Just left at 2:02pm on Monday August 10th Having an awful…read moreman be totally rude to us at the pro checkout. We were standing for a while noticing there was no scanner and the checkout guy was completely ignoring us while chatting with another customer. I simply asked him an easy question of "is there a scanner for this checkout" and the guy went on and on lecturing us about being the only person there and that he can only go so fast blah blah blah. We just asked a simple question and he was insanely rude intentionally trying to embarrass us. Even the guy he was helping was completely annoyed by him. And this happens EVERY time at this MISERABLE Home Depot. - Train your staff better. We as long standing members of the community and business owners, do not like being rude to - especially when we are kind. Luckily Amazon exists. Never going back after that awful experience. Will post to local community pages as well.

I was fed up with HD etc. and decided to try Channel City Lumber. The service was excellent and…read morethe prices are pretty similar to HD if not lower in many cases. The employees were personable and helpful. They are connected to ACE hardware as well. This place is now my first stop.

I was in a major pinch and I needed several 7/8" diameter all threads that were 14+ inches long and…read moreI called all of the hardware stores in the area and they only carried up to 3/4". A coworker had suggested that I call a lumber yard earlier and I didn't think that sounded right but I had no other option and Channel City Lumber had 7/8" in 4' & 6' sticks that I could cut to size Totally saved the day!

Great selection and service. They are the only place in town I know that carries LPS products…read morewhich I love. I needed a couple of washers and the matched them in minutes. Saved me trying to deal with bags of parts at the box store just to find out they don't have them in stock. Well worth a visit, just don't be surprised if you find all sorts of treasures you did not know you needed.

I came into the shop looking for a certain screw and bolt set up. While they did not have exactly…read morewhat we were looking for they gave us great alternatives and were very helpful. Although I am not all that familiar with screws/bolts they were very understanding and took their time to inform me. Thank you. P.S. this was all during COVID-19

Karin, Thank you so much for your help this morning! Fantastic one on one customer service! Like…read morehonestly, your sweet heartfelt gesture just made my day! You're awesome! Your shop is lovely and stocked! I went when you first opened, and I don't know why I don't stop in more often?! It's so inviting when you walk in. I love the displays, the gifts galore, the friendly customer service and your options! It's a one stop shop! I like that you have a big selection and your prices are comparable to any other hardware store. I love the knick knacks! Thank you for having a big smile and being so personable too! ‍So folks, I recommend, 5 stars, if you are in the neighborhood, stop in, browse around, it's not crowded and you get front row parking.. pick up a gift, a hammer, some paint or even some pull handles! Haha They have it all!

Went to Channel City for the first time this afternoon looking for an O ring and plumber's grease…read moreto fix my leaky kitchen sink. The young man behind the desk was extremely helpful in locating those items and I was in and out in a flash. I've never been here, as it's kind of tucked away behind Chuck's on State, but I was reminded by my wife to go here instead of the big box store in Goleta or the hardware store on the Eastside and I'm so glad I did. Plenty of parking, too, just go around back. I'll be back.

I stopped in here for a break for my recent road trip up to Solvang. It was a nice, clean, two…read morestory Target. As per most Target stores, it was well organized and well maintained, so it was easy to find what I needed. I used their restroom before heading out. It was very easy to pay for my item while using one of the self checkout kiosks. Prices weren't the best, but understandable for the area.

This boutique Target is good for small, popular items and groceries but not much else. The clothing…read morearea is sparse and crowded. The food and beverage area is fine and plenty of alcohol selections. I will say, my husband is able to get hard to find collectible cards at this location. What really had an impact on this low score is the small parking lot and that it takes over ten minutes to get a drive up order. I always tell my Target app when I'm on my way but despite prepping the staff, i still sit there and wait. The Goleta location is much quicker when it comes to this.

UPDATE: Right after providing the definitive photographic proof, WDC Customer Care officially…read moremessaged me stating they are 'closing the thread and will no longer be responding.' Instead of helping a customer who spent thousands on a full suite, they are completely ghosting me and hiding behind a 7-day transit damage loophole for an internal factory collapse. Absolute worst customer service imaginable Warning to premium appliance buyers: WDC Kitchen & Bath will completely abandon you if your appliances suffer factory defects. I purchased a full suite of luxury appliances from their showroom. Within 9 months, my Frigidaire Professional refrigerator developed massive subsurface robotic S-waves and dimples across the doors.The authorized field technician physically inspected the unit and verified the stainless steel skin remains 100% glass-smooth to the touch, formally documenting that structural 'ribbing is forming' from underneath the panel skin. This is an internal manufacturing material failure.Yet, WDC Customer Care just sent me an email hiding behind a ridiculous corporate loophole, claiming this internal structural collapse is 'cosmetic' and only covered for 7 days after delivery. They expect me to live with a warped, structurally defective multi-thousand-dollar appliance suite. Do not buy from WDC--once they take your money, they will not protect you from manufacturer corporate runarounds

I was told to provide the laundry dimension and electrical outlet and to verify there is a 220v…read moreoutlet. After verifying the outlet with a contractor. WDC provided 3 quotes. We picked one and purchased it. On the delivery day, the install staff said they required 1 x 110 for the washer and 1 x 220v outlets. Since there is only 1 x 210v, the washer cannot be installed. I called Josh for options while the installers are still on premise. Josh said there is only one small model with 1 required plug and the restocking fee is about 20% to 25% if we return the purchased unit, no other option available/offered/suggested. Although the installers suggested that we could tap a closed by outlet to install a 110v outlet for the washer. Josh just said he will look into the new unit if we decided to exchange it and he will be in the office till 6 PM. This experience really leaves us a bad taste and disappointment to do business with WDC.