I cannot say enough good things about Vortex Heating & Cooling in Gassville, AR. When the A/C…read moreunexpectedly failed at our short-term rental while guests were staying in the home, Justin responded quickly, accurately diagnosed the issue, and helped us navigate a stressful situation with professionalism and urgency. Understanding the importance of minimizing disruption for our guests, Justin and the Vortex team moved fast to replace the system and had a new unit installed the very next day. Their communication was excellent throughout the entire process, and the quality of the installation was outstanding. If you own a vacation rental or simply need dependable HVAC service, I highly recommend Vortex Heating & Cooling. Their responsiveness, expertise, and commitment to customer service turned a potential disaster into a smooth resolution. Thank you, Justin and the Vortex team, for going above and beyond!

We called Justin to help with our Mr. Cool Mini Split. He got right back to us promptly!! He came…read moreout the very next day!! He was very knowledgeable and professional. He found the problem, helped us through the warranty process, was available to talk to Mr. Cool about our warranty!! He has stayed in contact with us!! His prices are extremely fair!! I would HIGHLY recommend Vortex Heating and Cooling!! I am happy to say that I have found my Heating and Cooling guy!!

Overpriced, but great initial customer service. They came out about an hour after I called for…read moreservice. Unfortunately, they are severely overprice. I needed a new outdoor unit which they had priced at more than double what parts and labor cost. I had another company perform the same tasks. I had to wait on the other company to come out to do the job, and the other company saved me over $7,000 of what I would have to pay Arkansas Air. Arkansas Air tried to take advantage and cash out. I do not recommend this company.

Had my A/C serviced by Arkansas Air. They were very professional and knowledgeable. I would suggest…read moreusing them anytime you need any A/C work done. And being a veteran, I have to thank them for giving a veteran's discount.

14 hours agoNew-Edit Delete My experience with Jim Brown…read moreHVAC company involved them installing a Lennox heat pump dual fuel furnace (repalcing a 27 year old gas furnace/ air conditioner). Everyone from the owner (and his wife), the secretary, installers, and technicians have been very helpful and professional. The owner evaluated my situation, guiding me into a unit that fit my needs. He didn't try to oversell me on a higher priced unit that would probably never save us enough to pay for itself. On the contrary, he suggested a mid-efficiency unit would fit our needs at a reduced cost to us. Not only that, but once we settled on a unit, a handshake is all it took to get it ordered. Who still does business this way in 2024- not many, I'm fairly sure. The day of the install, Mr. Brown came out to make sure the installation was going smoothly. As with any bigger job, there are always some minor issues, but those were immediately and satisfactorily resolved. The technician that came out was extremely knowledgeable, also. The unit we chose was the Lennox Merit series with a single stage compressor, variable speed fan motor, and dual stage gas backup. One of our main goals was to get a quieter unit, along with increased comfort and efficiency. Let me just say, this unit, it's much quieter than the unit it replaced - night and day. Comfort is much better as well, though granted, we aren't in a period of extreme weather here at the end of October. Concerning efficiency, time will tell, but I'm sure it will far exceed our 27 year old Goodman. Overall, it was a great experience. I highly recommend this company for not only new installations, but also technical advice and troubleshooting, I would say that this company definitely stands by their word, and they don't take advantage of folks who don't know exactly what they need. It's quite refreshing to do business with a local, family owned company that still values honesty and integrity. Thank you, Mr. Jim and Mrs. Dana!

They're the only company I would call to service my heating and cooling. On time polite and does a…read moregreat job and always calls to see if everything is done right. I would recommend them to anyone. Thanks for the good service

I was in California when my wife called and told me our A/C had just gone out. There are several…read moreheat and air companies in the Mountain Home area to choose from. Not knowing which to try since we haven't lived here very long, I asked her to call Haven's because, honestly, they are located very close to our home. They checked it out and said the main circuit board was shot. (My words). Since the unit was over 10 years old, it really needed be replaced as this was probably just the beginning of issues. We approved, but there was no replacement locally. They made a trip to Springfield to pick it up for us and had it installed within a couple of days, showing a great sense of urgency since it was July and I was out of town. We also had a new smart thermostat installed. We are very happy with the quality of the units and the service. It's now been a year and they called to do annual maintenance. The technician spent a good hour cleaning and testing the heat and air unit and the thermostat. All have worked really well and we feel great about the service we have received from Haven's Air Tech.

From the owner: As the weather starts heating up and summer rolls in, you do not want to be in Mountain Home, AR,…read morewithout a working HVAC system. For over 40 years, many in the region have chosen the professionals at Havens Air Tech, Inc. as their go-to HVAC contractor. This family business is committed to their clients and known locally for their 24-hour services. As a fourth-generation HVAC contractor, they have the experience and skills to handle any and all of your heating and cooling system needs. From preventative maintenance for furnace and air conditioning units to central cooling and heating installation services, their qualified and skilled technicians do it all. They know their work is only as good as their equipment; as an authorized Trane® dealer for over 30 years, they offer only the best replacement systems. For those in need of an experienced and prompt HVAC contractor, look no further than Havens Air Tech. Call them today at (870) 425-4901 to learn more about their services or schedule HVAC repairs.

I wholeheartedly recommend them. Brandon was nice and courteous and didn't treat us like "women"…read more but talked to us like we could understand things. I tried to put a thermostat in and I didn't get the screws and wires in tight. It was only $85.00 for the assessment, for me to realize I need to leave it to the pros. I will use them again. My mom previously used them to change her gas to an electric furnace. I called yesterday, and they were here this morning. I called other places they wanted anywhere from 100 - 210.00 just to do an assessment and they said that was per hour. I appreciate Quality Heating and Air. Thanks a million.

I have just moved my mobile home from Lawrence KS to Lebanon MO and needed the furnace converted…read morefrom gas to liquid propane and then my AC hooked up to my home, put up on a pedestal to keep the weedeater from damaging the unit and filling it up with coolant. I had called numerous HVAC companies in the area and most wouldn't work on mobile homes. Of those that would I got the best bid from Josh and then each of the jobs came in at $50 less than what Josh said they would. Brandon and Daniel showed up for both jobs and performed the work in a timely and professional fashion. They did great work. Thanks to everyone at Quality Heating and Air.