I recently had to take my truck in to get some repairs. I can't say enough how great they were with…read morecommunication. Then when I got my truck back it looked so good. They even went above and beyond the insurance work and buffed out a few extra spots. My truck hasn't looked this good since the day I bought it. You will never go wrong when you use Ben at Old Town.

Ben and his staff are amazing and do exceptional work. After my car was hit, I called Old Town and…read morespoke with Ben. He personally went to assess my car and arranged to get it towed to his shop. He and his staff worked my insurance company and made the process painless. They kept me up-to-date with every step. My car came out looking fabulous, like brand new. I can't recommend them enough. If you are in need of any body work, you should keep it local and check them out.

I brought my Range Rover in for repairs after a minor deer incident with the front bumper. They had…read moremy vehicle for 6 months. I went to pick it up the day before yesterday and the paint job was completely destroyed, splotches fully covering the right side of the vehicle. Then there were multiple scratches and large swirl marks where they attempted to remove whatever this substance was and further ruined the finish. They tried to claim it was like this when I brought it in. I produced a picture of my vehicle two weeks before they received it, nothing wrong with the paint job. Their employee Levi told me that my vehicle was dirty and the dirt remaining on my vehicle for six months caused erosion to the finish. So I asked him if they had knowledge that dirt remaining on a vehicle for six months would destroy the finish, why not give it a quick rinse upon receiving it? He told me that wasn't their job. Yesterday I took it to a paint expert and his diagnosis was not that the paint was eroded by dirt remaining on the vehicle for six months. He said it was chemical overspray that got onto my vehicle. I spoke to Kenneth the manager, sent the photo of my vehicle with no issues two weeks prior to them receiving it and they still refused to take responsibility and fix this mess they created. The first picture is my vehicle two weeks prior to them receiving it. A little bit dirty, but no damage to the paint. The next 3 pictures show the damage they caused to my finish. Whatever they got on it cause the clearcoat to erode and ruined my paint job. It's going to cost me thousands to repair this damage. I am heartbroken over this and would not recommend anyone bringing their vehicle to them for repairs!

Step 1...ask for Luke. Step 2..leave your vehicle to get…read morerepaired Step 3.. come pick your vehicle up when it's done. He will make sure everything is done right!

Bill and the team worked on my car that needed a new side mirror. They gave me a quick estimate and…read morewas nice and friendly. They gave me options and help me choose the right one for my situation. When they ordered the part and it came in I had to leave out of town unexpectedly. They were flexible in me having to change when I could come in and held on to the part for me. They worked me in and was done in less than a hour. The office space is small. Due to COVID, i recommend going in when no other customer is there or talk with them outside if you can. Wear a mask and social distance whenever possible. #stopthespread

Super happy to leave this rating!…read more My vehicle needed a door replaced. I went and got estimates from 3 other shops before coming to Bentonville Autobody. I was really impressed with the time Bentonville Autobody took to research on my behalf. They found a door replacement, in great shape, that was already the color of my car. This resulted in a savings of time and money. They truly had my best interest as a priority. Not only did the door get replaced but they went above and beyond to clean my vehicle, and touch up trouble spots that had needed attention. Great place and people! I highly recommend them!

Hands down the best in auto body repair!! Fair, honest, great work, timely and friendly staff!…read moreHighly recommend them!

They did an excellent job on my car after my parking lot accident. They even let me use their…read morecourtesy car for free! You cannot tell that my car was ever in an accident!

Every time I get some work done on my car by this shop, I'm always left super pleased and thankful!…read moreJose is super professional and very good at what he does! This time that I went in, my car was in bad shape from a highway accident, my first ever accident at that. He helped me through all the insurance stuff and made sure my car was good as new! Not only that he went above and beyond when returning my car! It was spotless and I felt like I was driving Away in a new car! Super fast reliable work and perfectly done!

Jose, the owner is very friendly and quick to get you in! I hadn't heard of chromatic customs yet,…read moreso I was a little skeptical but they were very quick to get me in and the turn around time was only 2 days. They did an awesome job in such a quick timeframe. My car was keyed and they made it look like nothing had ever happened! My car was also ready exactly when they said it would be. Very reliable service and good work here! No complaints here.

This is a great place for parts. I was needing a window motor for a car. I called and talked to…read moreDavid he asked for sum information, within a few minutes he's like yes I have plenty of those. So I go to pick it up,gave the guy my name and paid for it no problems. So he asked if I've ever put one in I said not really. He's like I've got a new guy I'd like to see if he can do it. I'm like sure why not!!!! What do I got to lose right. So I pulled my car in the garage and within 30 mins he was done. I asked David if I owed him anything, he's like we're good. So if your buying s part they will install it. But not for free!!!!! It was my lucky day.

Shout out on: "Junk Yard Dog",…read more in Rogers, AR, Who continue to provide excellent automotive repairs and quality work, at the fairest of prices - and, they stand behind their work. I always feel safe sending my kids there (even without me), and JYD has always proven worthy of that Trust. ~ Darshan

My review is based on something that happened to my car where I wasn't able to figure out why it…read morewouldn't start. This business is very close to where I was at at the time, and this man came and helped me figure out what was wrong with it, would not take any payment. You sell them see businesses that will do that for people anymore! Big thank you.

I just wanted to let you know, how PLEASED I was with how my Jeep looked!…read more I would highly recommended your services. Thank You, Joy , MO.

I will begin by saying the car repair looks really good. We've only had it back for 2 weeks - but…read morethe appearance of the car is like new. That being said - this particular location has a total lack of communication. For example, Car estimate was completed and car was dropped off. Vehicle was totaled, but we wanted it repaired. Told manager would have to call us back - 10 days and 2 more calls into the business - no response. Few updates other than a text while car was in the shop. Went in to pay for vehicle (upon completion) - bill was $1000 more than the stated cost when I spoke to an individual. I pointed it out, and was told it was due to a specific part. Angerly I took the receipt and went home for the weekend. Studying it over the weekend, it was more evident that we were overcharged $1000. Went in to the business on Tuesday - and when questioning the receptionist, I was told, "Oh yeah, you were overcharged - but we credited that back to you already." OK - little suggestion for improving customer service - try calling and acting a bit apologetic about your mistake - even after I brought it to your attention 2x. Being on the N end of Walton Blvd. - not super convenient to drive by the shop for updates and follow up. Not sure who's responsible for this aspect of your business - but they should be replaced immediately. Final big shock - our price of repair went up 85% from the original estimate! We made a decision to fix our vehicle vs. taking scrap value from the insurance company based on the original estimate that would have meant $600 out of pocket over our deductible. After we got the settlement check - our estimate went up nearly $4000. End of the day - repair cost us over $5K out of pocket. We might have made other decisions had the original estimate been more accurate. I had used Morey's previously in Bella Vista, and was super happy. When I found out that Joe Hudson's had purchased that business, I was hoping for a similar experience.......unfortunately, it was night and day.

We very nearly totaled our cars front end, hitting a tree in the road. $8000 worth of damage. We…read morehad gone here before and liked it, wasn't sure how well you can fix a car that drove/rolled over a big tree, however, they fixed it like new, have not had a single problem with it since it's been fixed. They did an awesome job and kept us informed, because the parts were hard to come by with CV19. Thank you one and all at Bob's. Awesome job!!