The staff was helpful, they arranged for my rental car to be ready at the shop when I dropped my…read morecar off to have my bumper replaced. They did a nice job washing and detailing my car for no added price. This was where my insurance chose, so I don't have a comparison for prices, but the experience was positive.

Zero stars! Extremely disappointed. Brought in our truck for minor deer damage, they had it for…read morealmost a month, never called or communicated or updated me on what to expect or what repairs were done, finally after I called them numerous times they told me the truck was done. I went to pick it up only to discover that they installed the brush guard obviously crooked and the hood was still lopsided, among other things. I asked them if they even checked it and they said "oops, we must have missed that." So they have it for another 3 weeks after that to do the repair they should have done right in the first place. Finally I come to pick it up but realize they have knocked off the kayak rack, ripped the window tint, left tape and marks on top of the truck, and now the bumper and brush guard are falling off. They refused to refund and they even lied to the BBB when I submitted a complaint. Now I have to take it somewhere else to get it repaired for real - with more damages than before!

I brought my Range Rover in for repairs after a minor deer incident with the front bumper. They had…read moremy vehicle for 6 months. I went to pick it up the day before yesterday and the paint job was completely destroyed, splotches fully covering the right side of the vehicle. Then there were multiple scratches and large swirl marks where they attempted to remove whatever this substance was and further ruined the finish. They tried to claim it was like this when I brought it in. I produced a picture of my vehicle two weeks before they received it, nothing wrong with the paint job. Their employee Levi told me that my vehicle was dirty and the dirt remaining on my vehicle for six months caused erosion to the finish. So I asked him if they had knowledge that dirt remaining on a vehicle for six months would destroy the finish, why not give it a quick rinse upon receiving it? He told me that wasn't their job. Yesterday I took it to a paint expert and his diagnosis was not that the paint was eroded by dirt remaining on the vehicle for six months. He said it was chemical overspray that got onto my vehicle. I spoke to Kenneth the manager, sent the photo of my vehicle with no issues two weeks prior to them receiving it and they still refused to take responsibility and fix this mess they created. The first picture is my vehicle two weeks prior to them receiving it. A little bit dirty, but no damage to the paint. The next 3 pictures show the damage they caused to my finish. Whatever they got on it cause the clearcoat to erode and ruined my paint job. It's going to cost me thousands to repair this damage. I am heartbroken over this and would not recommend anyone bringing their vehicle to them for repairs!

Step 1...ask for Luke. Step 2..leave your vehicle to get…read morerepaired Step 3.. come pick your vehicle up when it's done. He will make sure everything is done right!

Broke down, was stranded towed there overnight. He put us at the front of the line and got us back…read moreon the road. Good guy, good mechanic fixed an issue that other mechanics couldn't figure out. I drive for a living, so I have seen my share of mechanics. If this guy was local, I would only go to him.

RECOMMEND!!!!!!!!!!!!! I needed my CV AXLES replaced. I had been told this by HONDA. (I have a 2011…read moreHonda Accord) however Honda quoted me $1642. I called Finn and spoke with Jennifer. She was so kind from the very beginning! She listened to me, didn't make me feel or sound dumb because I was a girl. Long story short, I walked away 2 weeks later paying $430!!!!!!!!! Only down fall, the wait!! But it's SO WORTH IT!! ANYONE AND EVERYONE PLEASE GO HERE!!! Jennifer is AWESOME!!!!! 10,000 stars for all of the workers! Thank you thank you thank you!!!

Amazing! Corey was super helpful and kind every time I called. It was a great value, I had a quote…read moreat another dealership that was almost double. I love that the business is run by a faithful business owner that values his staff and family! Thank you for getting my CRV back up and running! Best place in NWA.

Please ignore the 1star reviews. The business has been under new management for over a year and is…read moreno longer affiliated with the previous owner. Brandon, Dalton, Noah and the rest of the team are absolutely wonderful! They even give back to the community several times a year with a single parent free oil change event. HIGHLY recommend because they do great service and are just all around good people!

Great customer service, excellent prices, Best repair ever. A great experience all around. Go see…read morethe pros at joe bumper if you need a vehicle repaired.

Great job by Joe Bumper. Completed on time. Excellent workmanship. Beautiful paint work. Great…read morevalue. Would use again. Dan & Kim C, Lowell

Outstanding service, Friendly and Professional. I've had tires patched in the past here, super…read morequick for good pricing! This time around i had front tires replaced and oil leak fixed! Only people i trust to give honest quotes and have my vehicle fixed without worry. been a few weeks no leak and sound so much better since!

Brought in my trailer here to replace some old tires on it. It was time they were damn near rotten…read morebut still holding air. I talked to the salesman who gave me a great price on 2 new tires and he worked me right in. I wasn't there but about a hour and had great service as well. Yes I would recommend this tire shop for all your tire needs.

We had our breaks fix with these guys. They did a great job. They quoted us for more work that seem…read moreexpensive at the time. But, looking back we went to another mechanic, the price compared to the other guys was affordable. We plan to take our suburban to them this week. I will be taking my car to them next week.

My car alternator went out and every other shop was overpriced or 2 weeks out. I was from out of…read moretown and needing to get back home. Phillip got me in on that same day (Saturday) and beat every other shops price by over $150...100% recommended from me

Great experience at Terry's Auto Clinic in Springdale (801 W. Johnson Ave). I recently moved to…read moreSpringdale, AR, with a 17-year-old Subaru Legacy Station Wagon. As a single woman, relatively new in town, and with a vehicle that needs a few tweaks now and then, I needed a local mechanic that I could trust - both in terms of workmanship, as well as personal integrity (meaning who wouldn't rip me off... sorry, but there are a lot of dishonest mechanics out there.) Lucky for me, one of my endodentist's assistants recommended Terry's Auto Clinic a while back. So with the holidays approaching, I realized an oil and change and an inspection, to ensure the trusty four-wheeled family heirloom could make a 1700 mile round trip for Christmas, was in order. So I made an appointment and gave Terry and his crew a verbal a list of known minor issues and that was that. The day of the appointment, there was no waiting. A little over an hour later, the beast (i.e., the car) was ready. With a car like this, it could be a gold mine for a mechanic in terms of unnecessary repairs. Terry did nothing of the sort. Just changed the oil, confirmed what I had already told him, and recommended a fellow for an estimate on some exhaust work if I was interested in pursuing it. Terry gave me some tips on what type of oil to use, and when and how to measure it (there are some leaks - nothing serious at this point). Terry and his crew are easy talk to, and listens to your concerns - there's no pressure or effort on their part try to sell you services where you don't need them. They do a great job - no more and no less, for a very reasonable price. Terry even gave me a discount on the inspection, which I greatly appreciated. The overall impression is friendly, professional, with that small-town hospitality that is a rarity (at least where I come from). I believe his son also works there.Terry's been working on cars since 1973, and formally in business since 1979. I can see why. If you're in the Springdale, AR, area and need work done on a vehicle (all makes, from what I can tell), I recommend Terry's Auto Clinic.