Spectacular service and gorgeous nails!…read more Originally tried walking in on a Sunday with my mother in law but they were very busy and recommended we schedule an appointment for Monday. We did just that. Note: even on Monday they were very busy so this might just be a reservation only type of place. My mother in law got a regular polish pedicure and I got a full set of Gel-X nail extensions as well as a gel pedicure. I asked for a nail design (polka dots on cat eye) and showed them a reference photo and they did an amazing job! We left super happy with the quality of service and the cuteness of our nails. Definitely would come back!

One extra star simply because I never received a service so cannot write a full review. I called…read moreahead to see if they had walk in availability-they said that they did and asked me how far away I was I said 10 mins and they told me to come on in. Realized I was further than I thought I was and called back to make sure that they could take me in 20 mins vs 10 and they said ok. The lady on the phone did not sound friendly. I thought it was strange but did not think much of it. There was no warm welcome when I came in the same lady I assumed was on the phone just pointed at the screen and said "sign in", asked me which manicure service I wanted I said "the shortest one because I have to go". She said "you will be at station 2" and turned away, walking quickly. I followed her assuming, she was taking me to the station. No she was just walking away. How am I supposed to know how you number your stations? Hot day today and I was thirsty- other customer had drinks. I asked if they had any drinks, like water or such. The lady said "ya" and walked away, did not give me options and came back with a mini water. Ok. Whatever. I'm sitting there waiting for 10 mins 20 mins, assuming my appointment will start at any time now, mind you I was never updated regarding what was happening with the wait time. I finally asked and was told it would be another 10-15 mins! Why would you not tell me that on the phone? Or when I came in? Or when I told you that I was looking for the shortest service possible? I understand a walk in is a walk in but at least explain to your customers what is going on instead of making them sit there thirsty and wonder. This woman had no warmth, every time I asked her something I felt like she was annoyed. On top of that, there was nail dust at the station I was sitting in very obvious spots. I read through some previous reviews regarding people getting infections after services at this salon.The lady who was going to be doing my nails did not seem anywhere near done with the previous client. I decided to leave. Sad because I have been looking for a nail salon in this area-the search continues.

Brought my daughter in to get her nails done for homecoming. We walked in around 4pm and they were…read moreable to take her right away, which was great. She wanted acrylics in a soft white with a white chrome finish. The nail tech was very nice and really took her time to make sure the length and shape were exactly how my daughter wanted. Right before applying the chrome, they let me know it would be an additional $15. I was a little surprised, since that seemed pretty expensive, but they explained it was a higher-end chrome. We went ahead with it, and the final total came to $70 (before tip). Overall, my daughter is very happy with how her nails turned out they look beautiful. I'm just a little overwhelmed by the extra charge for the chrome.

Popped in to treat my Goddaughter to an impromptu back-2-school glow up. We were addressed right…read morewhen we walked in, and she was seated immediately. Maybe 35 minutes later we walk out, a glowing 8 year old girl ready to make an impressive return to the classroom, glittery polish and a beautiful smile. They were all so kind to her (and us). I genuinely appreciate the customer service here, their pricing and the work they do is merely a bonus. We shall return! Thanks, Kim!

This is the best place for a pedicure! I have had all the different technicians and have walked…read moreaway with amazing pedicures every time. The lead technicians especially always step in if I have any issues at all. Prices are really good and can't say enough about this place!

We've been going to Star Nails for over six years, and they have always been amazing. The entire…read moreteam is friendly, welcoming, and consistently provides outstanding customer service. They've taken great care of our family for years, and their kindness and professionalism have never changed. Star Nails will always be considered family to us.

Great experience Julie did an amazing job she was very attentive and patient the quality of the…read morework was amazing definitely recommend her

I was recommended to come in by Ms. Nga by my mom who came in earlier in the day. Initially I was…read morecoming in to get a clean and cut mani-pedi before my trip but I ended up getting French tips done. Co Nga (Auntie/Ms. Nga) took her time in caring for my nails, ensuring that I liked my nails and was gentle as well. She was also mindful of me being ticklish on my feet I was able to relax while watching a show and have light conversation.

Beautiful place and Mimi was great did what I wanted. Place…read morewas clean and sanitary! 5 stars from me.

I love coming here to get my nails done. Shout out to Roy! My manicures always turn out even better…read morethan expected.

Very clean, and kind service. They saw my fast and had lots of options. Great pricingread more

Emily is best! Got a dip for my hands and pedicure and she helped with my ingrown toenails. The…read moresalon is very clean and quiet to sit back and relax. Laura Shoop

Amy is fantastic. She is so talented and I always leave 916 satisfied, but this set was absolutely…read moremy favorite!! Highly highly recommend.

Let me start by telling you that I thought it would be a great place and I think it's still has…read morepotential for it to be a good place. Jennifer was the person that took care of me today, and it seemed like she was on top of things, she did an excellent job with the pedicure. I believe she did pinch me once which hurt and I pulled my foot away. She realized that it had hurt, so she was very apologetic but she was good. Overall with the pedicure she accomplished was very good. It was the manicure that she did that was not good. I still have a lot of the extra skin on the side of my fingernails that could've been removed. She's not very good at a manicure is what I realized and without even asking me if I wanted them square or circular finger nails was the first downfall of it with the manicure. But then later, I told her I'd like them more round, because she was giving me square square. But she did her job and she did it good. The lotion they use to put on the hands is absolutely horrible. It smells terrible. I can't figure out what kind of sent it is but I'm getting home to wash it off you immediately. I didn't have enough money to leave her a great tip but I intend to go back and give her some more because she truly tried hard to do a great job, but I sort of felt a bit cheated with the part that they don't have circuit or fans to help dry out your basic manicure. And the other thing was they hardly said anything (like thank you for coming in hope you enjoyed the service... nothing to say please come back soon. Nothing of that sort, and not even like offering like a card. If you come in so many times. Even like it c e in a dozen times and you get the 13 month for free so I'm not quite sure if I will be back, but maybe I will just try to make sure that for what it's worth. They could at least try to also make the area of where the manicures are done A little more cleaner. We all are spending good money. They should be able to provide a clean area. When you go to sit down and the chairs are disgusting. I mean seriously. They need to be able to replace this cushions or the entire chairs with something. That's a little bit more comfortable and if you're going to have a fabric chair, you need to at least put plastic on it. So that way they're not soiled and you're able to clean them off because the all of disgusting and everybody's going and sitting on them with all kinds of stains. I don't know where the states have come from. But it looks pretty nasty. Altogether will I go back??? Thats a big maybe

This salon is clean, relaxing, and is in a nice West Roseville location. This husband & wife team…read moredoes a nice job on my hands and feet consistently.

Rude, impatient, and completely unprofessional…read more I decided to give this place a second chance after having a horrible experience when they first opened. I had posted a review then, and the owner reached out and wanted me to take it down. They redid my nails and asked me to post a positive review. Which I did. Unfortunately, I quickly realized that was a mistake. The review I posted a few years back was after a horrible experience. Second chances? I dont know ... Lesson learned. As a mom, opportunities to take time for myself are few and far between. I had arranged childcare, planned a much needed day of relaxation with my best friend, and was genuinely looking forward to a peaceful, enjoyable experience. Instead, we were met with hostility and an incredibly unwelcoming attitude from the moment we walked through the door. The woman who "greeted" us seemed visibly irritated by our presence, as though we were inconveniencing her simply by being there. When I explained the service I was interested in, she rudely informed me that they didn't offer it. Thinking there may have been a misunderstanding, I politely tried to clarify what I was asking for. Rather than listening or offering any helpful explanation, she responded with an even more dismissive and disrespectful tone. The entire interaction was so uncomfortable and unpleasant that we decided to leave before receiving any services. I completely understand that businesses may not offer every service a customer is looking for, and that is perfectly fine. What is not acceptable is making customers feel unwelcome, embarrassed, or like a burden simply for asking a question. A little kindness, patience, and basic professionalism go a long way, especially in a business where people come expecting to relax and be taken care of. After two negative experiences, I have absolutely no desire to return. It's disappointing that a day I had been looking forward to was soured by something as unnecessary as poor customer service. I will not be returning, and I certainly would not recommend this establishment to anyone.

Tina did my nails & did a great job. She did exactly what I asked for and I love them! I will…read moredefinitely be back.

On 3/10 Tuesday at 5:30pm my husband and I visited this establishment it was nice and clean…read more We made a walk in appointment I need to get an acrylic fill and a shape change. When we sat down right away we didn't have to wait, I've told the lady I wanted an acrylic fill and nail shape change to almond, lady responded "okay but it's $10 extra charge." And I agreed with that, then I wanted chrome I wanted a green chrome color. I think she found what she looking for the nail last responded with"it $5 extra charge you want!? " I said no. Then she's started cleaning hear station and while filing my nails she started talking to her colleagues in their language I couldn't understand of what was being said but very unprofessional. While she was filing my nail; the nail lady filed down my nails a lot harder than before. And when she was filing my shapes to create the shape that I chose; I looked at my nails I didn't say anything yet. The nail lady said" what's wrong with nail?" I answered my left thumb and ring finger is crooked." Then she said " I know I'm not done." I sense attitude from her and kept her to her colleagues in their language. (She kept on talking to her colleagues in the entire appointment and spoke to me and husband in English). Over all experience was fine not the best, I like the overall shape of my nails but the quality wasn't best. There are some spots that are properly filled down and uneven buffing, the acrylic application was not properly it's uneven and she's the wrong tools for filing and buffing my nails. I never once was used a proper tool or even sterilized her after she used them. All of tool were dirty. (She use the same brush to wipe dust on my nails and use the same brush to dust off dirt/dust on the counter and used it again on my nails. VERY unhygienic!! )) We won't be coming because my nail lady gave me attitude and I didn't feel comfortable when everyone was speaking in their language and I don't know any what they are talking about, not professional. Lastly to end with this she didn't sterilize her tools and equipment.