Pepie and the entire team at Hands Up OT are incredibly professional, kind and go above and beyond…read moreto help you heal. If you have any issue with your hand this is the place to go for expert care. I can't recommend them enough!!

I first came here after a wrist fracture, and where I had a cast on for 8 weeks. Shortly after my…read morecast removal, I began O.T. here at Hands-Up. While I've only had limited interaction with Pepie, she seems very good at running this place, training and managing the therapists, the scheduling, etc. I've been working with Toby, and think he is spectacular. I've done my share of P.T. at other facilities (after other injuries, etc.), and often times the therapists aren't all that remarkable, and they often are working on multiple clients at one time. What I especially like about Toby is that...it's clear that he is extremely knowledgeable, and he always employs a host of different techniques, each time I see him. Also, whenever he is working on my hand/wrist/forearm, to help improve range of motion, etc., it always feels like he's intuiting precisely what I need, at that point in time. (In other words, he's not just going through the motions, or doing a bunch of pressing here or there, because it might look 'impressive'. He's clearly very intuitive, and customizes his O.T. work on me, for each session. I should also add that....he's got a great personality and sense of humor, which helps make the sometimes-intense O.T. sessions, a bit more tolerable ;-) I'm very grateful to Toby, and to Hands-Up, as a whole, for giving me the tools to get back my wrist mobility and extension/flexion.

I'm not sure I've met a group of nicer, helpful people. Charlie and Anna at the front desk were so…read morehelpful about the ins and outs of insurance info and were just so cheerful about it. My OT was performed by Wynchelle and Chris, and they were so kind and engaging, teaching me so much about the way our motor functions work. I've never done any form of OT/PT and didn't know what to expect, so imagine my surprise when I came away feeling like I had a FUN and healing time. Every instruction for home care was demonstrated so well with correctional feedback when needed, and all stretches and massages were performed with attention to my pain tolerance. I can't recommend this team enough!!

I love the way Charlie and Anne always make feel so welcoming and inviting while dealing with my…read moreinjuries. I enjoy seeing them every time I visit the Financial District location!

I was treated at Focus OT after surgery for a broken wrist. The office is friendly, clean and…read morecourteous. Josephine Wong and her staff are top notch, knowledgeable and caring professionals who provided a regimen of care that moved me steadily towards a rapid recovery. They listened to my concerns, explained everything, tailored each session to safely push my abilities, taught me exercises and techniques to use at home, and motivated me. Within 3 months I was able to fully resume my pre-surgical wrist function and activities. This was beyond my expectations.

非常愉快地在这里得到快速专精治疗。…read more对于我来讲，真是花了些功夫经朋友推荐才找到专精手部治疗师Winnie。当初的所以疑虑经过她清楚、耐心、专业地讲解后，我彻底心悦诚服了。很庆幸来到这里，这不仅让我完全了解我的各个治疗程序和要点，还学习很多保健治疗的知识..... 一言难尽，衷心感谢Winnie给予我快速、专业得治疗！！！

The care I received was distracted, unprofessional, unfocused and dangerous. . I kept saying I'm in…read morepain, kept communicating I can't do these exercises because I'm numb in my hands from nerve pain. My surgeon and doctor told me to run from this therapist and that they had no idea what they were doing to me. It felt like torture to be almost hospitalized in pain after every attempt to follow their plan. I wasn't supposed to me be lifting weights, twisting and working out when I can't feel my hands! Run from this place! The low review is for the front desk staff who are extremely rude, disrespectful, hung up on the phone on me, left me rude messages and no professionalism and never could spell my name right an kept calling me other peoples names.

Good Therapist, Astronomical & Unjustified Costs - Felt Gaslit by Billing…read more I put off going to physical therapy for a long time, primarily because I was worried about the cost. Everything I read online suggested sessions could run a couple of hundred dollars, which already felt like a significant expense. I finally decided to bite the bullet and specifically chose MSM because they were listed as in-network with my insurance, hoping this would make the costs more manageable. A friend of mine also referred me to the specific PT. In my initial (and naive) attempt to get better quickly, I actually scheduled and attended two sessions in the first week before receiving any bills. So so stupid. Let me start by saying that the actual physical therapist I saw was great. They were knowledgeable, listened to my concerns, and I felt the hands-on treatment during the session was helpful. I left the first appointment feeling cautiously optimistic about making progress. That optimism completely evaporated when I received the bill for my first one-hour visit. The total billed amount was a jaw-dropping $1,020.00. Yes, over ONE THOUSAND DOLLARS for a single hour of physical therapy. After the supposed "in-network discount," the amount I was actually responsible for (before insurance potentially paid anything) was still an outrageous $729.82. I looked at the initial breakdown in disbelief: $575.00 for CPT code 97161 ("low complexity evaluation") $295.00 for CPT code 97530 ("Therapeutic activities... each 15 minutes") $150.00 for CPT code 97140 ("Manual therapy techniques... each 15 minutes") Even with the "discount," $729.82 for one hour at an in-network provider is astronomical and feels completely out of line, especially for an evaluation coded as "low complexity." This is far beyond the "few hundred dollars" I had mentally prepared for. Now, I'm nervously waiting for the bill for that second session I attended, dreading how much more this initial attempt at PT is going to cost me. When I called MSM's billing department seeking clarification and questioning these exorbitant charges (perhaps I had purchased a bulk session bundle without realizing), the experience was deeply unpleasant. Instead of getting a clear explanation for the $1,020 base charge or the $729.82 "discounted" rate, I felt completely dismissed and frankly, gaslit. The representative was defensive, offered vague justifications, and made me feel like I was being unreasonable for questioning the bill. There was no transparency or willingness to explain how they arrived at such inflated figures for standard PT services. While I genuinely appreciated the therapist's skills, the billing practices here are unacceptable and feel predatory. The stress and frustration caused by this outrageous bill, coupled with the dismissive attitude from the billing department and the anxiety over the next bill, have completely negated any potential benefits from the therapy itself. Needless to say, I will not be returning to MSM. It's a shame because the therapist was great, but I cannot recommend a practice with such opaque and inflated billing. If you decide to go here, I strongly urge you to demand a detailed, written estimate of costs per CPT code BEFORE your appointment - and even then, be prepared for potential sticker shock. This experience was incredibly disappointing and financially stressful. I will be sharing this review with other runners and in all of my run club group chats. Tar & feather.

CTD is as good as it gets! My son received OT here, and PT through the sister agency. His…read moretherapists were dedicated, smart, creative and thoughtful in their approach to working with my child. The growth he made in terms of his sensory challenges, and his fine and gross motor planning, was remarkable. The office staff are top-notch. They advocated fervently for my son's care, and were always available to answer questions and offer additional support. Marianne Rho, herself an OT and owner/manager of CTD has done an exemplary job of creating an agency that provides the best quality-care in the field. Bravo!

From the owner: CTD is an established Pediatric OT clinic in Manhattan and a provider of home and school based…read moreservices in Hoboken and Jersey City.

Tammy Abdan is a huge part of my life and I think about her everyday. Without her, I'd have…read moreseverely limited use of my right index finger. After a terrible laceration that severed tendons, caused nerve damage, multiple plastic surgeons and OTs told me it was a pointless effort to rehab. This was a case where the rehab was more important than the tendon graft (most are). I'm happy to report thanks to Tammy's expertise and knowledge surrounding the hand's anatomy, I had about 85% of the strength back with 4 months of her customized treatment plan for me. I highly recommend Tammy, especially for difficult cases with a bleak outlook, and I'm incredibly blessed to have been her patient. Thank you for giving me my hand back!

I went to Tammy for a fracture to my hand I got from skiing. She is a great therapist and knew…read moreexactly what I needed to strengthen my hand and wrist. My wrist feels back to 100% and her level of service is 5 stars!

Having a frozen shoulder is not fun but I was lucky enough to have Dr. Dan work on it and so far…read moreafter 3 sessions, I can confidentially say my right shoulder is already feeling better with more mobility. Of course I still have a long way to go and more sessions with Dr. Dan but I felt inclined to express how wonderful I feel so far especially after each session. My shoulder and arm doesn't hurt as much now when I sleep and the tightness around my neck is less. I definitely recommend Dr. Dan if you need PT. He has a glowing personality and he loves to joke and sing which I think is a great distraction for the pain, especially when he is about to adjust the mobility of my arm. Best of all, Dr. Dan can speak Vietnamese and Cantonese so if you feel more comfortable speaking in those languages, he can accommodate. As for the clinic, I love the location and the staff here. They are efficient and friendly. The clinic is located in the basement of a residential house but it seems to have all the equipment you'll need for your recovery.

My father needed physical therapy, Therapy In Motion was the first place that came to mind. I've…read moreheard many great things about this office from work colleagues. Easy to schedule an appt. Opens late and on Sundays. The friendliest staff. Clean space. Dr. Dan Ha was very straight forward during consultation. He has a firm personality and made great realistic points, just the perfect person that my stubborn father needs. First impresson does matter and I will be entrusting my father's care with this amazing team.

This place is excellent. It's a pediatric therapy business that does physical therapy, occupational…read moretherapy, and speech in their own sensory gym which is clean and cute. We have worked with Amanda (physical therapy) extensively and consulted with Sarah (occupational therapy) and both are truly exceptional practitioners. Amanda is extremely intelligent and gifted in her way with children. She is calm, caring, motivating and able to truly help the kids in her care develop their physical skills. She's easy going, silly and happy to laugh and play with the kids which allows them to build strength, coordination, and ability in a way that seems like pure play. Trusting Amanda with my child's gross motor development has been one of my best parenting decisions to day. Highly recommend Downtown Kids Therapy and their all star team of providers.

From the owner: At Downtown Kids Therapy we focus on providing quality and family-centered occupational therapy,…read morephysical therapy, and speech therapy services. We intentionally limit the number of kids we allow in the gym at a time in order to ensure minimal distractions during sessions, and to set kids up for successful social interactions. In addition to one on one therapy sessions we also offer small group classes to target social skills, sensory integration, and gross motor play.

Yes, everyone there is great, very attentive and caring. Their center is beautiful and very…read morespacious. So happy to have found them. Will definitely recommend!

trying to get ahold of this company is worse than the surgery I went through. I got a surprise bill…read moreand now I've been given the run around for 2 hrs.

If I could give more than 5 stars, I would. I don't feel like my words can do justice to how I feel…read moreabout the incredible therapists and staff at this practice. This past July, I hurt myself during yoga (a result and mix of over-exercising/working out/pandemic stress) and I was referred to this practice. Before then, I had never injured myself physically and was experiencing - what I soon came to recognize - a high level of anxiety previously unknown to me. As someone who always felt extremely strong, both physically and mentally, I felt like a stranger in my own body. Dr. Niv (Zack) was my primary therapist and (while I wish I had never injured myself or had to learn what anxiety was) I consider it a major blessing that of all the PT's in the world, I somehow happened to find him. He is an expert, serious professional, and all around fantastic human being. I have never felt more safe, taken care, understood, or truly heard by a health care professional ever in my life. The care I received was always personalized and thoughtful. I always felt like he wanted to hear what was on my mind/concerns/etc. His understanding of the body and mind is incredible. My treatment always felt like an extremely educated and human approach. Something I (and everyone else) desperately needed. I could go on! While I am essentially recovered, I wish I could visit this practice every week. I cannot recommend this practice highly enough. Also noteworthy: The front desk staff are amazing - incredibly easy to make or change an appointment, assist with insurance/billing related questions or problems. The facility is clean & welcoming. I would love to share my experience further with anyone considering a visit.

I have a complex knee issue and wanted to speak with a therapist that would have the experience to…read moredeal with my issues before wasting my time. I was told all the therapists were busy. I asked if I ever could talk with someone and was told "we are always very busy". I spoke with an another well reviewed PT group and I spoke with a therapist for a few minutes. She listened and was able to refer me to the right person in their practice. That is all I needed.