I just got my second Evergreen Softub from the Kent, Wa. Store and want to say what a pleasure it…read moreis to work with Jen and Erick. Because of Covid it took a few months to get here, but they always keep me up to date with its progress. The man who delivered it, Steven, was great. He took the old one out and put the new one in. He helped me move a couple of things around so he could get it on my porch. What a gem of an employee they have in him. If you are ever thinking of getting a spa I truly recommend these people if you are in the PNW area. Thanks again for all you do to make your customers happy.

I have spoken to a sales woman named Wendy many times, in person and on the phone. She is one of…read morethe most friendly and non-pushy people I have ever met. She is very knowledgeable as well as helpful. She goes above and beyond for her customers. I would recommend anyone looking for a hot tub or anything related, go see Wendy!

Want to create a vacation spot in your own home...go see Craig and his amazing staff. My entire…read morefamily has purchased hot tubs and most recently saunas to produce an environment one feels while on exotic trip. This is a must shop in our town.

Rick was very professional and knowledgeable and fixed my issue faster than I thought possible! I…read morewill recommend you to all my fiends.

NEVER and I mean NEVER try to buy a pool from them. We've had issues with our pool ever since it…read morewas installed 3 months ago and it's been leaking constantly. They've tried to "fix" it multiple times and nothing has worked. You're better buying a pool off temu than these guys.

Got a hot tub this summer. We got a good price on the hot tub and received it quickly. The delivery…read morewasn't great as they damaged the tub during delivery. Within the first couple of months the included cover also has had problems with the handles totally breaking off. I guess maybe you get what you pay for. It is really too bad as the store, salesperson and quality of the hot tub itself is not a problem.

I had the repair man, Josh he was unable to fix it as it seems to be a breaker. He told me there…read morewould be no charge as he couldn't do anything. The next day someone from office called me and told me that there would be a 60.00 charge. When I told her Josh had told me there was no charge, at this point I was told he didn't have the power to make that decision. But she wouldn't charge me 175.00 but would do me a favor and only charge me 60.00. I have done business with Jason for years but after this I will re think using Jason's again.

Jason has always been there to help fix my pool and spa. Quick and honest assessment of each…read moreproblem and the steps necessary to get it up and running like normal. Can't ask for more from a service standpoint.

We purchase a pool cleaner from them at the end of June. It never irked and was under warranty so…read moremy husband took it in for repair and they told him it would cost $450+ for a booster of some sort. We were never told by the sales person that it would take another part to "possibly" make it work. My husband said no of course and asked for a refund which they refused to give. When my husband told me what was said I called and talked to the manager. We have bought this brand for many years and never needed an extra part that might make it work. This jerk hang up on me. So my husband called the main office and we got a full refund in just a few days. Do NOT buy anything from Leslie's Pool in Mishawaka! THEY LIE, cheat and are very unprofessional!

So Leslie's contacted me and wanted to know a bit more about why i was displeased. It was a lady,…read moreshe told me to contact a regional manager type. So I did and never heard back from him. My reviews are specific, so again more of the same doucheness. If you have a pool you are better off using YouTube videos and buying the chemicals from Walmart. At Walmart you will get no service or help or direction with Pool supplies...just like at Leslie's, but only at Walmart you won't pay an arm and a testicle.. Hope that helps.

I have nothing against Bontrager Pools but I did hire one of their service guys to do some work on…read morethe side. We needed three new pumps for our condo association and gave this guy $6500 upfront to buy the pumps. One month later he stole our money. His name is Ryan Snyder from Elkhart, IN. Filed a police report but highly doubt we will ever see this money. I contacted the owner of Bontreger Pools to let them know of their employee. He was never fired and we never received our money back. Shame on Bontrager Pools. Why would you keep an employee like this?

So I have been coming here for 2 years for pool chemicals. These ladies are amazing. They spell it…read moreout for you and are extremely helpful. Sometimes the advice makes you think WHAT?! but follow it and your pool will be crystal clear and blue. They have picked up the slack and steered us in the right direction when another pool chemical company just kept trying to sell us more and more stuff we didn't need. We opened our pool Monday and it was black (literally you couldn't see 4 inches below the water line) It's now Friday and our pool is almost crystal clear. Love this place and you have made us customers for as long as we own a pool. And I recommend everyone I know to come see you guys.

The pool is great. It is a great size, very large. The depth of the pool separates the kids from…read morethe adults. The diving boards offer options of platform of spring board. Even if jumping in isn't your thing it's great fun to watch the people that do. There is full sun on the pool deck all day and the kiddie pool has shade to sit in. The concession stand is slow and doesn't look clean even from the outside. The locker/bathroom is a run through experience. I would NEVER take off my shoes in there. The smell is bad, the trash has been full and there is an industrial trash can pushed in to fill next. The showers are dingy and they creep me out.

This is one of my favorite places to go for a swim during the summer when I don't feel like driving…read moreall the way to the beach. What stands out to me about Merrifield pool is its size. It's pretty large compared to some of the other public pools in the area, and also their amenities. They have a kids section that of course is very shallow, however their adult section is definitely for adults and not for the faint of heart. They have three diving boards called towers that are of different heights. The lowest diving board is almost to the ground, the other diving board is of a standard height and tallest diving board (tower) is about one story tall!!!!!! It might even be taller. I still haven't mustered up the guts to dive off the tallest diving board, and don't know if I ever will. A person can purchase a membership but prices vary, however aren't expensive. All in all merrifield pool is very well kept, family friendly, and is a nice place to go and hang out for the day. I always have a good time when I go there.

You get what you pay for…read more Ryan has been amazing. We actually had our landscaping overhauled last summer and everything has come up beautifully. There are a few things that struggled after the harsh winter, but Nature's Way contacted US to get them replaced this year. The team was quick and efficient and the whole process was very easy. The blue print and ideas they presented were perfectly suited to what we were looking for and we still can't believe what a difference the investment in professional landscaping has done for our curb appeal. We were reluctant to spend what we did on landscaping, but having worked with Nature's Way over the past year, it was worth EVERY penny. They're wonderful. Highly, highly recommend.

They own the field at the intersection of John beers and Lincoln. They recently planted a bunch of…read moretrees and I found out one of them is invasive and the rest aren't native. Finding out this I had some questions being it's the field Thats right next to my house and was a prairie before they cut it down. When I went to ask the owner about this he cussed me out and told me to get off his property and was very rude. He also seemed to not know anything about the trees he was planting which Is odd because that is his job.

I called Leisure Pool and Spa inquiring about chemicals for my gigantic jacuzzi and hung up the…read morephone immediately. It wasn't that I was dissatisfied, I was BLOWN AWAY with the warm welcome I received. I have never felt so warm and loved when calling any business. After I called back, I was again blown away by the exquisite customer service I received by a female employee there, I believe her name was Facility. All of my questions were answered and my heart was filled with gratitude. If you are in the northern Indiana area and have any pool, hot tub, or spa needs, I urge you, nay, I beg you to give Leisure Pool and Spa a call. You will not be disappointed, and if you are as lucky as I was, your life may very well change forever.

From the owner: Leisure Pool & Spa Supply, Inc. has established itself as a reputable residential pool builder in…read morethe local residential pool market, while at the same time expanding into the commercial service and maintenance markets of the entire Midwest. Our Indianapolis branch provides the logistical ability to serve the entire state of Indiana as well as grow into the Kentucky, Ohio, Illinois, and Michigan aquatic markets.

Don't leave reviews often, but the customer service here was extra terrible. The power went out mid…read moretransaction, causing the transaction to be cancelled. However, it had still put a pending charge on my card, so I couldn't leave without my items I had possibly paid for. Ended up having to wait 45-60 minutes for the system to finally start working again, and the employees and managers were completely useless and unwilling to work something out. Once the system finally came back up, they scanned the items and made me pay again, and for compensation I got a lousy "sorry for the inconvenience."

Tons of cute things and great service! A large variety of items and a must stop when visiting the…read morearea.