If you need to get somewhere start walking because they wont show up, they just lie about it.We…read morewill be there in half an hour they always promise and never show up.I dont know how they stay in business.Unreliable,unprofessional! and if you ever call them back its just the blame game between the staff if you can get them to answer the phone.Dont waste your time or money.I have been thru this a couple of times with them.But rest assured it will never happen again!You have better chance of winning the lottery then getting to where you need to go.

I will never use this cab service again,, dispatch doesn't know how to do their job,,they don't…read moreshow up,,and very rude, they should shut down,,or learn to do what they should,, I made a time call,, half an hour early. Never showed up, had to have a friend pick me up,,,called for a pick up after my doc appointment,,they never showed up, they blocked me after that. UNPROFESSIONAL!!! I DONT RECOMEND BULLET TAXI CALL UBER. Zero stars

SO the day started out great woke up happy and got to work 30 mins early. After spending the day…read morelearning what I can I decided to go pick up groceries...Upon getting to the store I realize I lost my keys. I call the Taxi cab company and asked them if they had found a set. They said they would look and call me back. well I went into the store not realizing I lost reception until I step back out and my phone dings saying I had a missed call. I called the cab they said they would pick me up and bring my keys. The cab driver who picked me up had no clue what I was talking about so he called in and asked about my keys. turns out that the guy who drove me to work took my keys home with him... so I asked the cab dispatcher where he lived so I could go pick them up...she said she didn't know as he moved around a lot and that he doesn't have a phone so she cant call him. (after getting all bitchy at me) so the driver said he knew where the guy was living (in a motel for the winter) and would drive me there so I hung up with the dispatcher. not even two mins later the dispatcher calls the driver and threatens to fire him if he takes me to pick up my keys...so I have him drive me to my apartment. After unloading all my groceries onto a wet cold porch, listening to my dog cry becouse I cant get it... I realize I had left my bedroom window unlocked. I popped it out and haul my fat ass in getting mud all over my wall...Point of the story is If I get arrested for breaking into my own apartment I might need bail...OH AND DONT USE ACE TAXI!!!! What is really sad is I have been a loyal customer to ACE since I moved to this location.

From the owner: We are a professional elite taxi cab and airport transportation company. We provide quality service…read moreand in well maintained clean air conditioned vehicles.

I called night before surgery to get a cab for 5:30am was told by dispatch we cannot take you as…read morethere are many people with medical appointments. Yeah duh thats why I called for a ride to a medical appointment.

would give no stars if I could. 2nd time using them that were set up by other people. They don't…read moreshow up when it says they will. Last time waited almost an hour to get ride to go home. Today they were 20 minutes late to take me appointment. Had to cancel that last minute. Doctors office wanted to reschedule both appointment, one has to be seen prior to next one. I said I didn't want to do that, as already now partway there. Ride is very bumpy and made me nauseous. Then it felt like he was speeding trying to make up time. Car was too hot as well. But driver made sure he got form signed before even left departure city.

I do not recommend this business for patients with needing rides with wheelchairs. They are never…read moreon time for pick up. We are currently waiting out of state at Gundersen for a pick up to get back to La Crosse for well over 2 hours. They told us it will be another half hour at least. My client has now missed his appointment back in La Crosse because of. This is unacceptable!!! We should not have to keep calling your company to redirect rides to Winona when you said the driver would be waiting. We will be contacting Inclusa and any state certifying agencies regarding this. We better not be charged for this. Edit to add. When they were still late...We waited well over 3 hours. We called again, got hung up on. Called back again and got told "they were done with our shit and to call and attorney". Had we not called we would still be sitting there. On the way home my client was talked about over the radio with he was in the van. And I just found the inbox on Facebox to me from an employee. Maybe they did give us a good suggestion.

My Uber cancelled at 5 am. Sean hustled over to our hotel and got us here 15 min to board. Thanks…read moreSean

The service they provide is on-time, professional, friendly and their van's are immaculate. I…read moredefinitely recommend them to anyone.

These guys ferried me back and forth for a couple of months. The drivers were all friendly and easy…read moreto talk with. The only major issue was the fact that they were consistently inconsistent. On any given day, I could call for a taxi and they'd arrive five minutes later. There were, however, a few times that they arrived 30 minutes later. There was one night that they took over an hour to arrive. Most of the time, this was not a problem. But, if you are on a deadline, I suggest that you prearrange pick up.

UNPROFESSIONAL SERVICE; NON-CUSTOMER ORIENTED. I called at 07:15 on a Saturday morning for an…read moreurgent ride 5 miles south of town to deliver an important message. The woman's voice which answered sounded annoyed that I had called; she stated that "we don't drive that far", then began to hem an haw and sounded confused, so I said "Thanks anyhow" and ended the call. Unprofessional service, not customer oriented. I would NOT recommend this service and certainly will tell others about it.