As a parent I confirmed service the day before. This compant didn't show. When my daughter called…read moreto see where they were they told my daughter "she wasn't on the schedule" (remember it's confirmed here). My daughter was late for first day of college (I had allowed half hour). I gave it a second chance. Parent confirmed same day. 1 hour and 15 minutes before time of service. Again, no show. My daughter called, they said "she wasn't scheduled". I called to cancel future services I was told "we were on our way and she didn't need a ride". Company lied and is not trust worthy.

It was ok got me to the point not the best quality of van pay cash way easier than paying cardread more

Good Service. Picked me up in Amery Wisconsin to take us to Minneapolis Saint Paul airport…read moredefinitely recommended game

I love Instreet taxi services. The driver is awesome and professional. I recommend this taxi…read moreservice.

If you need to get somewhere start walking because they wont show up, they just lie about it.We…read morewill be there in half an hour they always promise and never show up.I dont know how they stay in business.Unreliable,unprofessional! and if you ever call them back its just the blame game between the staff if you can get them to answer the phone.Dont waste your time or money.I have been thru this a couple of times with them.But rest assured it will never happen again!You have better chance of winning the lottery then getting to where you need to go.

I will never use this cab service again,, dispatch doesn't know how to do their job,,they don't…read moreshow up,,and very rude, they should shut down,,or learn to do what they should,, I made a time call,, half an hour early. Never showed up, had to have a friend pick me up,,,called for a pick up after my doc appointment,,they never showed up, they blocked me after that. UNPROFESSIONAL!!! I DONT RECOMEND BULLET TAXI CALL UBER. Zero stars

Needed a ride very early in the morning to the La Crosse airport. Very good pricing, nice driver.read more

Quick and friendly service. Used it to teach my son how to use the local cab service instead of the…read morespotty Uber service in town

Very good taxi cab company I would ride them again. Great customer service and great communication…read moreskills very friendly and they made sure I got home safely

american Phoenix is an amazing company the drivers are all pretty much awesome and the owner penny…read morehas the big heart you can imagine she truly cares about her company, drivers and riders!

3 times now they screwed me over. never got a phone call, rude, no human being in company. they…read moresimply don't care. this company needs and attitude adjustment. very very poor service. they are atypical company that cares more about money than peple.

horrid! couldn't even find the ride they gave my daughter they have no record of her how is that…read morepossible and then they want to charge me over 30 for a ride and then turn and say no we cant help ... please i think not don't recommend this company look for others

I do not recommend this business for patients with needing rides with wheelchairs. They are never…read moreon time for pick up. We are currently waiting out of state at Gundersen for a pick up to get back to La Crosse for well over 2 hours. They told us it will be another half hour at least. My client has now missed his appointment back in La Crosse because of. This is unacceptable!!! We should not have to keep calling your company to redirect rides to Winona when you said the driver would be waiting. We will be contacting Inclusa and any state certifying agencies regarding this. We better not be charged for this. Edit to add. When they were still late...We waited well over 3 hours. We called again, got hung up on. Called back again and got told "they were done with our shit and to call and attorney". Had we not called we would still be sitting there. On the way home my client was talked about over the radio with he was in the van. And I just found the inbox on Facebox to me from an employee. Maybe they did give us a good suggestion.

My Uber cancelled at 5 am. Sean hustled over to our hotel and got us here 15 min to board. Thanks…read moreSean

SO the day started out great woke up happy and got to work 30 mins early. After spending the day…read morelearning what I can I decided to go pick up groceries...Upon getting to the store I realize I lost my keys. I call the Taxi cab company and asked them if they had found a set. They said they would look and call me back. well I went into the store not realizing I lost reception until I step back out and my phone dings saying I had a missed call. I called the cab they said they would pick me up and bring my keys. The cab driver who picked me up had no clue what I was talking about so he called in and asked about my keys. turns out that the guy who drove me to work took my keys home with him... so I asked the cab dispatcher where he lived so I could go pick them up...she said she didn't know as he moved around a lot and that he doesn't have a phone so she cant call him. (after getting all bitchy at me) so the driver said he knew where the guy was living (in a motel for the winter) and would drive me there so I hung up with the dispatcher. not even two mins later the dispatcher calls the driver and threatens to fire him if he takes me to pick up my keys...so I have him drive me to my apartment. After unloading all my groceries onto a wet cold porch, listening to my dog cry becouse I cant get it... I realize I had left my bedroom window unlocked. I popped it out and haul my fat ass in getting mud all over my wall...Point of the story is If I get arrested for breaking into my own apartment I might need bail...OH AND DONT USE ACE TAXI!!!! What is really sad is I have been a loyal customer to ACE since I moved to this location.

From the owner: We are a professional elite taxi cab and airport transportation company. We provide quality service…read moreand in well maintained clean air conditioned vehicles.