I found Kelvin on Yelp and he was extremely responsive from the start. He was accommodating in…read morescheduling and was prompt on the day of service. No games. His price was his price. And, most importantly, he delivered excellent service and was friendly and efficient. Highly recommended.

Kelvin is wonderful! He is a must-hire. He answered right away and came later in the afternoon to…read moredeep clean our couch and rug after our new dogs pooped all over both. He even provided recommendations for cleaning products for everyday cleaning. The rug and couch truly look brand new now. Thank you so much, KG Carpet and Upholstery Cleaning!

I was recommended to Drew's upholstery services by a friend who had his sectionals cleaned and I am…read moreextremely impressed with his technique, thoroughness and end results. Drew single handedly cleaned my sectionals and cushions while being attentive to the details of the couches and my request. He took special care ensuring no further damage would be made to the surrounding areas including floors which he suctioned cleaned. Additionally, he was very open to my questions and explained the process in detail. He explained how dust and debris easily fly despite a couch being barely used and put multiple airway systems to prevent the room from smelling and accelerate the drying process. The job wasn't rushed and this can be seen through the results. I would highly recommend Drew's services to anyone looking to have their couches cleaned. He offers additional services such as sanitization (perfect for those with furry friends) and stain removal at great prices. You will not be disappointed!

Very responsive and did a really nice job! I was worried the water stains in my couch wouldn't come…read moreout and they were very transparent with me and shared that they may not. They tried one spot and show me how it was looking before doing the rest of the couch. To my surprise after the cleaning any stains are barely noticeable! It was a bit pricey than I was expecting but for the quality of the service I am very pleased.

I can't say enough good things about Tim. I used him for my very expensive antique rug years ago,…read moreand after my beloved frenchie, Lulu, passed, I decided to get all the ruggables cleaned. She was the best girl and never had ONE accident. Carpets never smelled nor looked stained - everyone told me it was a waste of money because my house was always so clean and ruggables are inexpensive. Still, I remembered how kind Tim was and thought - it couldn't hurt. While the before / after pictures of the rugs look about the same ... the black water does not lie. That's from my rugs! I could hear the guys in my bathroom shouting in disbelief - they were shocked when it poured out that color because the rugs didn't look dirty in the first place. It just shows you WHY you really should get rugs professionally cleaned. (FYI No harmful chemicals were used nor poured in toilet.) Beyond the excellent service - Tim remembered my girl Lulu - and even stories about my late husband. I was beyond touched. I had only met him once, and he's had hundreds of customers since that time, yet it was like he had just stopped by last week. He and his helper both took the time to not only do a fabulous job, but also connect on a personal level. As sad as I was, I felt better when they left. Absolutely recommend 10000%

Timothy and Co. did a Great job in cleaning A 3 year old Velvet / Cotton Tufted Sofa!…read moreThey were on time! Professional, Knowledgeable , friendly, Thorough- very Happy with Timothy - My sofa is beautiful after a thorough careful cleaning!! I hope to work with you again- exceeded my expectations after a disappointing appointment with another company. Thank you again! Paula Scarsdale, Ny

These guys are TOPS…read more Quick response, fair pricing, and truly excellent, professional work. Meir (the owner) got in touch right away and was able to schedule me within 24 hours. I have a 15-year-old hide rug that had never been professionally cleaned. Moses and Gustavo showed up right on time, were professional and courteous, and did an outstanding job. The extracted water was literally black. Now the rug is popping and smells incredibly fresh. Highly recommended. I would absolutely call them again for any carpet or upholstery cleaning needs in NYC, especially after this winter. Five stars.

They are absolutely amazing! They went above and beyond and even got a stain out that we thought…read morewas not coming out! They even did some Lint removing which was not included but above and beyond. Cannot recommend them enough. Before and after photos speak for itself.

Dominic is one of the best professionals regarding carpet care. In addition, he is friendly and…read morealways gives you quality care. I've been using his carpet cleaning service for over 5 years. He does commercial and residential too. He is reasonable and all his products are Pet Friendly Thank you Dominic for everything have done for my home. Please do not hesitate to hire Dominic around the holidays too.

Dominick was super professional! I contacted him on yelp and we were able to set up an appointment…read morefor the next day. Super friendly, quick response, great service, and a fair price. The products he uses smell amazing, too. Will definitely ask him to come back

I had two carpets cleaned and they look great! They were…read moreProfessional, friendly, timely, and good pricing.Would highly recommend

B/P Carpet & Upholstery was a true pleasure to work with. From the free estimate sent the same day…read morebased on my measurements to on-time arrival and excellent result, I couldn't be more pleased. My 9-foot sectional was soiled after storage and a cross-country move and now it looks new. The price, including stain protection at my request, was reasonable. Owner Bobby was professional, friendly, knowledgeable about fabrics helpful in care instructions. I highly recommend B/P Louise M. Larchmont NY

They did a great job cleaning my couch's upholstery. Given a new baby during the pandemic,…read moreGrandma's nice stain resistant fabric did not hold up. The Magna Dry folks applied their cleaner and scrubbed thoroughly. Took an hour and 1/2 for them to clean and scrub. They left cushions standing up so they could dry. Very little water. They were just damp. Great results. I'm happy. Expensive couch saved.

I used Magna Dry for a brand new Carpet installation. They did a wonderful job. George was…read morehelpful through out the whole process. The installation team was respectful of the home and they finished in 2 days. Thank you.

Hi - this is Christina Poslusny from 15 E 30th St. I had an appointment on 3/9 and got an estimate…read morefor cleaning my carpets and sofa. Two of the area rugs were taken with him and I was told they would be finished in two weeks and then returned and the sofa would be cleaned at that time. I'm just following up on when I can expect the area rugs to be returned and the sofa to be cleaned. We have company coming into town in the next week and a half and I was told these items would be taken care of by this time. I also paid for the services in full at that time. Please call or text me with an update as soon as possible. Thank you for your time.

Mike and Matt were great. Pure Green did an awesome job!!! Would highly recommend using them!!read more

John was professional, responsive, personable, prompt and he did an amazing job. He even got…read moreages-old stains out of even older carpet. His price was beyond reasonable and whatever he woukd have charged woukd have been worth it. I wholeheartedly recommend him.

John was punctual efficient, thorough and took his time. His post cleaning instructions were spot…read moreon.. We look forward to using his services again.

If you are lucky enough to have landed on Grout Pros' NYC Google listing, please do yourself an…read moreimmediate favor: stop stressing, end the analysis paralysis, step out of the panic loop and contact Elizabeth and Daniel ASAP. The universe is positively intervening in a way you cannot even fathom right now. I say this because I was YOU less than 48 hours ago. My nightmare started when I hired a "contractor" through TaskRabbit with 600+ five-star reviews to fix and paint a peeling bathroom window along with some regrout touch-ups. Straightforward, right? Well, on Day 2 at 6pm on a Thursday, less than 72 hours before my guest's early Sunday arrival, he scurried away mid-job and left the window's wood and metal frame in worse condition than when he started. He used a chemical paint remover that compromised the surface, then left when things got complicated. No referral. Just a "sorry" and out the door. Now I had less time, a worse problem, and no clear path forward. Enter NYC Grout Pros. Elizabeth initially told me they were booked until Monday, which I understood, but once she heard my timeline, she led with empathy and assured me she and Daniel would make Friday work. It felt like a miracle! I went to sleep knowing I wasn't alone. Friday, Daniel arrives around 2:30pm, and what struck me immediately was how supported he was by his team. One of his colleagues--on THEIR day off--came by just to deliver tools and materials he'd need. That level of coordination and sacrifice, especially under pressure, is rare. What Daniel walked into was no longer simple. The wood had been compromised, sanding was difficult, and the timeline ruled out conventional approaches. He assessed everything calmly and made a critical call--the current path wouldn't get this done in time. At 5pm on a Friday, without hesitation, he drove nearly two hours through West Village traffic to his shop in Westchester to custom cut wood for my window and source the right materials to actually solve the problem--not just patch it. He then drove back into Manhattan, arriving around 8:30pm, and worked until 11:30pm. And, true to his word--came back by 10am the next morning, on a Saturday--HIS day off--and a day where he had meaningful personal commitments, and still worked until everything was completed to the highest standard. The Result: the window was fully repaired, the grout issues were smoothed out, and the bathroom was spotless/usable. I was able to keep my promises to my guest because of Daniel. But what impressed me most is who Daniel is as a person. He is not only exceptional in his craft--he is an even more exceptional human being. I was under pressure. I had already lost time and money. I was dealing with someone else's poor judgment. And Daniel kept reassuring me: he was on my side, he wouldn't abandon the project, and he would get it done. Although I was a complete stranger--one of millions of people in NYC--he treated me like a longtime friend he was willing to move mountains for. And boy did he. He never made me feel like a burden or like he'd been stuck with a bad job. There was also a generosity of spirit that permeated his work. My partner had ?'s about installing new flushmounts, and Daniel took the time to coach him through an example so we'd feel confident doing it ourselves. One micro-moment spoke volumes. After hours of driving and working late, he still cleaned thoroughly--bathroom spotless, tools neatly placed. As we walked out, he noticed dust from his boots in the hallway and instinctively dropped down to clean it, saying he didn't want to leave the building that way. That level of care--at the very end of a long day--is not something you can fake. I also appreciated how highly he spoke of his team, especially Elizabeth. It's clear they are a close, experienced group that genuinely support one another--and it shows. What they did for me went far beyond fixing a window. Hearing "I got you" felt like 1000 pounds lifted off my shoulders--I've found my dream creative partners and I know I can trust them with any project moving forward! And so should you!

Worked with them for the 3rd or 4th time and they did not disappoint. Gio arrived on time, did a…read moregreat job and didn't even stop for lunch. We had a minor miscommunication on color and they fixed it without issue. I learned they have long-standing, high-quality employees and were actually able to have the guy who worked on our bathrooms a couple years ago chime in on what he did when we had questions. Grout Pros are terrific.