If you are lucky enough to have landed on Grout Pros' NYC Google listing, please do yourself an…read moreimmediate favor: stop stressing, end the analysis paralysis, step out of the panic loop and contact Elizabeth and Daniel ASAP. The universe is positively intervening in a way you cannot even fathom right now. I say this because I was YOU less than 48 hours ago. My nightmare started when I hired a "contractor" through TaskRabbit with 600+ five-star reviews to fix and paint a peeling bathroom window along with some regrout touch-ups. Straightforward, right? Well, on Day 2 at 6pm on a Thursday, less than 72 hours before my guest's early Sunday arrival, he scurried away mid-job and left the window's wood and metal frame in worse condition than when he started. He used a chemical paint remover that compromised the surface, then left when things got complicated. No referral. Just a "sorry" and out the door. Now I had less time, a worse problem, and no clear path forward. Enter NYC Grout Pros. Elizabeth initially told me they were booked until Monday, which I understood, but once she heard my timeline, she led with empathy and assured me she and Daniel would make Friday work. It felt like a miracle! I went to sleep knowing I wasn't alone. Friday, Daniel arrives around 2:30pm, and what struck me immediately was how supported he was by his team. One of his colleagues--on THEIR day off--came by just to deliver tools and materials he'd need. That level of coordination and sacrifice, especially under pressure, is rare. What Daniel walked into was no longer simple. The wood had been compromised, sanding was difficult, and the timeline ruled out conventional approaches. He assessed everything calmly and made a critical call--the current path wouldn't get this done in time. At 5pm on a Friday, without hesitation, he drove nearly two hours through West Village traffic to his shop in Westchester to custom cut wood for my window and source the right materials to actually solve the problem--not just patch it. He then drove back into Manhattan, arriving around 8:30pm, and worked until 11:30pm. And, true to his word--came back by 10am the next morning, on a Saturday--HIS day off--and a day where he had meaningful personal commitments, and still worked until everything was completed to the highest standard. The Result: the window was fully repaired, the grout issues were smoothed out, and the bathroom was spotless/usable. I was able to keep my promises to my guest because of Daniel. But what impressed me most is who Daniel is as a person. He is not only exceptional in his craft--he is an even more exceptional human being. I was under pressure. I had already lost time and money. I was dealing with someone else's poor judgment. And Daniel kept reassuring me: he was on my side, he wouldn't abandon the project, and he would get it done. Although I was a complete stranger--one of millions of people in NYC--he treated me like a longtime friend he was willing to move mountains for. And boy did he. He never made me feel like a burden or like he'd been stuck with a bad job. There was also a generosity of spirit that permeated his work. My partner had ?'s about installing new flushmounts, and Daniel took the time to coach him through an example so we'd feel confident doing it ourselves. One micro-moment spoke volumes. After hours of driving and working late, he still cleaned thoroughly--bathroom spotless, tools neatly placed. As we walked out, he noticed dust from his boots in the hallway and instinctively dropped down to clean it, saying he didn't want to leave the building that way. That level of care--at the very end of a long day--is not something you can fake. I also appreciated how highly he spoke of his team, especially Elizabeth. It's clear they are a close, experienced group that genuinely support one another--and it shows. What they did for me went far beyond fixing a window. Hearing "I got you" felt like 1000 pounds lifted off my shoulders--I've found my dream creative partners and I know I can trust them with any project moving forward! And so should you!

Worked with them for the 3rd or 4th time and they did not disappoint. Gio arrived on time, did a…read moregreat job and didn't even stop for lunch. We had a minor miscommunication on color and they fixed it without issue. I learned they have long-standing, high-quality employees and were actually able to have the guy who worked on our bathrooms a couple years ago chime in on what he did when we had questions. Grout Pros are terrific.

This week was the second time we used The Grout Savior for tile work in our bathroom. This time the…read moretile ceiling in our shower needed a total re-do. It came out beautifully! Good work at a reasonable price!!!

We were very happy with Jay and the work he did. He truly cares about his work and is very…read moredetailed. Plus he is reasonable. He redid both our bathrooms, showers, tubs,floors counters and our kitchen around the counter tops which I hadn't even noticed needed re-grouting. He even came back a third time to make sure he completed every spot. The bathrooms and kitchen counter top area all look new! We will use him again and highly recommend Grout Savior.

Extremely overpriced. Not thorough... certainly not good as new", as promised…read more Was honestly uncomfortable with these people in my home. Would not recommend.

Excellent work at a fair price. Amir and his team did a really nice job repairing and cleaning the…read moregrout in two of our bathrooms. Communications and follow up were of the highest level of service. Would recommend this company without reservation! Tim K. Merrick, NY

Frank responded promptly. His estimate was very reasonable. He was able to schedule the work…read morequickly. On the day of the work, he showed up on time and began the work promptly. The work was done in a reasonable amount of time and he did a good job of cleaning up. The work itself looks amazing. I would recommend him all day.

From the owner: Why replace when you can restore! I have 20 years in tile…read moreand grout restoration. I specialize in water damage repair, regrouting, recaulking, grout cleaning, clear and color sealing of grout, tile replacement also rebounding of loose/hollow tiles.

THE BEST!! Our…read morekitchen countertops, 25 linear feet of polished white marble, we're looking pretty sad. Lots of etching, scratches, and some stains. I got 3 estimates, and picked the guy in the middle - because Victor just gave me a great vibe - quietly competent and proud of his work. My wife was extremely concerned with dust and overspray - we have brand new custom engineered wood floors all around the kitchen, and srtwork on the walls. On the day, Victor and his assistant showed up on time, then spent almost 2 hours protecting everything. I asked if he could give us a honed finish instead of the polished look - no problem! In the end, his work was BEAUTIFUL - it's like a new kitchen - he was impeccable and meticulous, and treated my house, my wife and even my dogs with respect! He finished with a nice caulk job on the backslpash joints. I give Victor a 10 out of 5 stars!! Thank you for a great job - you are the only marble and tile guy on my list now! Mike Bedford, NY

Victor did an excellent job honing and polishing my marble countertops. He was easy to…read morecommunicate with and the kitchen was left in perfect condition. He was able to make 10 year old countertops look like brand new. I would highly recommend him to others.

Andy was responsive and gave us a reasonable quote to clean and seal our kitchen backsplash grout…read more It was previously stained with oil but now looks as good as new! We also had him seal our master shower grout as well and it's made cleaning the shower so much easier.

Andy responded quickly and scheduled an estimate . Not sure what the going rate is but decided to…read morebook them as I needed bathtub caulked , 2 toilets and kitchen backsplash as grout had worn and disintegrated significantly. He pointed out that he could also grout the sink granite line that gets moldy despite constantly cleaning it . He fit me in on a Saturday morning quickly . Richard came to do the job: put on shoe covers not to drag dirt on from outside . He worked from 9 to about 2 and couldn't be more pleasant . ( he even caulked my bathroom sink/ bead board which I didn't think could be done without damaging the bead board ) Our kitchen and bathrooms look so nice and refreshed . Worth every penny!

Grateful to have found Bo! He's responsive and thorough. He fixed the water leakage from our…read moreshowers and redid our whole shower tile and it looks amazing. He was very communicative throughout the process.

Precision Caulking responded right away to our request to caulk a bathtub and shower. We had a…read moretight deadline, so they showed up literally within the hour, gave us a fair quote and finished the job with professionalism and a meticulous hand. The tubs look like brand new in time for an open house!

Amazing! I have tried so many carpet cleaners over the years and they have either washed my…read morecarpets incorrectly causing them to warp and shrink or just not actually got them clean. This company was amazing. The people were so nice and professional and my carpets look amazing. They had to take one area rug out to clean. I had an unexpected obligation pop up in the morning and called to reschedule the delivery. They said they were just finishing up nearby and could be right over and quickly arrived to put the carpet back down and all my furniture back just as it was. I was able to rush out the door to do what I had to do. It was so wonderful of them to accommodate me. I will always use them going forward.

I don't often write reviews, but these guys were so nice and professional that I was blown away.read more

We needed our bluestone patio and front walkway, as well as our red brick patio retaining wall…read morePowerwashed. Powerwash Boys were recommended and OMG THEY DID NOT DISAPPOINT!!!! Betzalel was professional and efficient and made our patio and walkway look new!!! He was friendly without being invasive and took time to make sure the job was done properly. THIS COMPANY IS FANTASTIC AND WE HIGHLY RECOMMEND THEM!!!

From the owner: We are a Westchester-based power washing company, proudly serving both commercial and residential…read moreproperties throughout the Tri-State area. Our commercial services include power washing for storefronts, office buildings, parking lots, and other commercial spaces. On the residential side, we specialize in cleaning driveways, patios, siding, roofs, decks, fences, and more. If we can assist you or your business, please don’t hesitate to reach out.