He is an authorized Westinghouse generator repair mechanic. I got his name from Westinghouse…read more Dropped off a WGEN 7500 DF go get warranty work done. The unit would not switch from propane to gas. It was a wiring issue. I left it with him without the gas tank on the unit. He did not deal with the wiring issue but instead, put a used gas tank on the unit. He then bypassed the propane system, removed the fuel filter and proceeded to use my generator to run his shop. He would not return texts and his mailbox was full. My unit had 4 hours on it when I left it with him. He wired his shop and ran the unit for an extended amount of time. He only works out of his shop part time. I finally had to go by and pick up my generator. The oil in the unit is black and smells. He still does not respond to texts and will not answer his phone. HE DID ADMIT TO USING MY GENERATOR TO RUN HIS SHOP WHEN I TEXTED HIM PICTURES AND TRIED TO MAKE ARRANGEMENTS TO GET MY GENERATOR. Not sure how to deal with him on the damage to my generator. DO NOT DO ANY BUSINESS WITH THIS MAN.

Quote was very high $275. Didn't do it. I got the same job done with a local auto shop at $73.read more

they responded to my phone call. said they would be at my home at a specific time on a stated date…read more the repairman showed up on time at my home; repaired my mower in less than an hour; was paid with cash; and took off on another job in the area. very professional & competent. will use and/or recommend anytime. 5 stars

Nice people who responded very quickly. I have used them three times and will continue to do so.read more

Good work & quick turn around on equipment repair! Chris is very knowledgeable & prices are fair.read more

I had a Ryobi s430 Weedeater that had been given me an issue for a long time. It took 20+ pulls to…read moreget the thing to start. Brought it to Chop's and after he worked on it, it has been working perfectly since last year. Takes 2 pulls and it is up and running. I have another one I need to bring in, same issue and I know he will get it running as brand new. Thanks for the excellent service. And see you soon. Really nice guy and explained everything as well!

Honest, reliable, very very knowledgeable, and on top of that, kind, great sense of humor, on lets…read moreyou know what's happening and keeps to a schedule or let's you know of changes.

Very disappointing. Apparently ownership has changed with the move. My previous experiences with…read morethis business were always wonderful. However, they instituted a $50 deposit policy. It is non-refundable if they recommend against making repairs. Their salesman did not mention that aspect when I dropped off my mower. Again, I used this service many times before they moved. I never had any problems. Their service was outstanding. When I stopped by the store this time, though, they were more focused on trying to sell me an electric mower than fixing the one I brought them. I will not be back.

I started to write a negative review, but it turns out that the owner and staff were actually…read morewilling to put aside our difference of opinions and stand behind their work and do what they can to make it right (even when they have a different point of view). I appreciate that they at least wanted to find a resolution that worked and get my equipment working. So, that says a lot. Hopefully it all works out for the best. Thanks LER for your strong commitment to Customer Service.

From the owner: Lowcountry Equipment Repair is a full service repair facility offering construction equipment…read morerepair, boom repair, hydraulic repairs, diesel engine repair and performance. We offer DOT and equipment annual inspections. Fleet maintenance services. Onsite equipment repair services. All performed by our highly trained and accredited technicians with over 50 years of expertise.

My experience with Steen over the last few years has been excellent. I bought my first Kubota…read moretractor from a dealer near Savannah, back around 2015. I didn't know much about tractors, love the unit they sold me, but learned later I didn't get the best deal (the Savannah dealer). Had several horrific experiences with the Savannah service department. Like trailering my tractor there 3 times in 2 days after a botched oil change and service. They did nothing to make it right. They could have at least thrown in a cheap chainsaw, or even a hat! LOL Steen, on the other hand, gave me a great deal on a larger mid-size tractor, which I bought about 3-4 years later. Everything was as promised. Delivered for free. When I've had any issues, I can easily get Brian on the phone. Even had them install third function valves on the front of my smaller tractor. Was done on time and as promised. Has worked like a charm. Even though it's a 90 minute drive to Steen, versus a 25 minute drive to the Savannah dealer, I'm stuck on Steen. They are up front, honest, and do as they promise. I'm a customer for life. Jack Frost, Hardeeville SC

Bought a BX1850 about '09 from Steen. Had a water pump replaced in '10, '11 & '13. Took the…read moretractor in last year, 2017, around April for a complete fix up. I have changed oil every year, the hydraulic oil every other year (no attachment so not used a lot), changed and sharpened blades twice a year, and drained and replaced the radiator fluid every year. I finally got the tractor back in august of 2017. I was told that due to the engine overheating one cylinder had low compression. I asked if the water pump breaking could have caused it (overheated only once since and it was barely in the red). They said $4,000 to replace engine or would give me $1,500 on trade in. I wouldn't trust Steen anymore. On top of that they replaced all four anti-skid wheels while they had it. I have cut the grass 6 times at most since getting it back and now have to replace a second anti-skid wheel. Definitely looking at selling this junk and replacing it with one a company, and dealer, will stand behind.

Hats off to Jerry! Called him on Sunday about a broken pull cord on my lawn mower. He came Monday…read moremorning and had it repaired in 20 minutes. Amazing service and fair pricing . Thanks again Bob N -Mount Pleasant

I have a Briggs and Stratton portable generator that would not start. Its extremely heavy, so my…read morewife and I trying to load this into our SUV and driving all the way to a standalone small engine shop, and then wait 6 weeks for service, was not a great option. Jerry is easy to get a hold of and responsive by text. I really appreciated that he has a mobile service that could come to our house. It was $100 for the service call (and $50 to get my Husqvarna mower checked out at the same time, so kudos to him for investigating both issues and solving at least one of them.) He identified the problem for the generator as a bad carburetor from ethanol in regular gasoline ... this is certainly plausible and I saw the deposits in the carburetor myself. He recommend that I purchase a new carburetor and he would come back and install it. He did empty the generator of the old gas and put in fresher gasoline to which I had already added stabilizer. The new carburetor arrived about a week later and he came out a week after that to install, $90. When he came the second time to install the carburetor, he didn't bring anything to catch the gasoline and had to borrow a paint tray from me, and I had to dispose of the gasoline. During installation of the new carburetor, he broke a piece of the fuel valve. He said that the rubber hose fuel line and that metallic nozzle piece where the line connects get brittle over time, plausible for the rubber, a little less so for the metal but ok. He drove to Northern Tool, but they didn't have the fuel valve, so I had to order it myself. He showed me how the valve screws on, so it was something I could do myself, or he offered to come out. He didn't anticipate any problem with me installing the replacement fuel valve. He said he "guaranteed" the engine would start because it would start with starter fluid, and now has a new carburetor. The part arrived the next day and I installed it today. The engine still won't turn over and stops after a few seconds, even when I sprayed starter fluid. When I open the fuel valve there is a slight drip of gasoline from the carburetor. I messaged him by text and he was very quick to respond. He said it could be a bad carburetor. So, now I'm pretty frustrated. The process of getting him out, waiting on parts, and even doing some of the work myself has been going on for 17 days. While many of his explanations were plausible I'm finding it less plausible that I just happened to be so unlucky as to have a bad carburetor. I've asked for a RMA on the OEM B&S carburetor that I ordered, but I'm really frustrated with this whole experience and its looking like I'm going to have to find people to help me transport this thing to a small engine repair place. If that's the case, then JRs Mobile Mechanic and Small Engines wasn't able to solve my problem and its hard to recommend him at this time. I hate to knock small businesses, especially ones that provide an important service like mobile on site repairs, but when you can't solve my problem and I have to keep ordering parts, and you don't have the equipment to handle waste, then that's a problem.