Honest, reliable, very very knowledgeable, and on top of that, kind, great sense of humor, on lets…read moreyou know what's happening and keeps to a schedule or let's you know of changes.

Very disappointing. Apparently ownership has changed with the move. My previous experiences with…read morethis business were always wonderful. However, they instituted a $50 deposit policy. It is non-refundable if they recommend against making repairs. Their salesman did not mention that aspect when I dropped off my mower. Again, I used this service many times before they moved. I never had any problems. Their service was outstanding. When I stopped by the store this time, though, they were more focused on trying to sell me an electric mower than fixing the one I brought them. I will not be back.

I have a 35 foot camper trailer that needed the back bumper repaired and I was heading to another…read morewelding shop on Johns Island, one that I knew had a large enough shop to where I could get my trailer into the shop, but when I got there around 3:30pm on a Friday they were closed. So I googled "welders near me" and Bogert Welding came up, and they were just a few miles away. I had never heard of them, but I was desperate and so I headed over there. When I arrived he was not in the shop but they called him to see when he would be back. Lucky for me he was already heading back from Kiawah so the wait was brief. Since I didn't have an appointment, I asked if I could leave the camper so that he could work on it as he had time. He said that I didn't have to leave it because he could fix it right there. He pulled out his equipment from his well-equipped truck, quickly got the bumper back into place, and welded it. I then asked if the welds would be weaker than the original bumper, and he said "Not when I'm done". He then went into his truck and pulled out a couple of 1/4 thick steel plates and added them to each side of the bumper, where they met the camper's frame, and welded them into place. I can't imagine that bumper will ever move again. Unlike some craftsmen that I have used in the past, they were extremely friendly, clearly competent, and their price was far more reasonable than I expected. So reasonable, in fact, I gave him a 40% tip for the excellent and friendly service. I highly recommend Bogert Welding.

Needed some welding for my rider mower and delighted to find Bogert's was right down the road…read more Great service.

My experience with Steen over the last few years has been excellent. I bought my first Kubota…read moretractor from a dealer near Savannah, back around 2015. I didn't know much about tractors, love the unit they sold me, but learned later I didn't get the best deal (the Savannah dealer). Had several horrific experiences with the Savannah service department. Like trailering my tractor there 3 times in 2 days after a botched oil change and service. They did nothing to make it right. They could have at least thrown in a cheap chainsaw, or even a hat! LOL Steen, on the other hand, gave me a great deal on a larger mid-size tractor, which I bought about 3-4 years later. Everything was as promised. Delivered for free. When I've had any issues, I can easily get Brian on the phone. Even had them install third function valves on the front of my smaller tractor. Was done on time and as promised. Has worked like a charm. Even though it's a 90 minute drive to Steen, versus a 25 minute drive to the Savannah dealer, I'm stuck on Steen. They are up front, honest, and do as they promise. I'm a customer for life. Jack Frost, Hardeeville SC

Bought a BX1850 about '09 from Steen. Had a water pump replaced in '10, '11 & '13. Took the…read moretractor in last year, 2017, around April for a complete fix up. I have changed oil every year, the hydraulic oil every other year (no attachment so not used a lot), changed and sharpened blades twice a year, and drained and replaced the radiator fluid every year. I finally got the tractor back in august of 2017. I was told that due to the engine overheating one cylinder had low compression. I asked if the water pump breaking could have caused it (overheated only once since and it was barely in the red). They said $4,000 to replace engine or would give me $1,500 on trade in. I wouldn't trust Steen anymore. On top of that they replaced all four anti-skid wheels while they had it. I have cut the grass 6 times at most since getting it back and now have to replace a second anti-skid wheel. Definitely looking at selling this junk and replacing it with one a company, and dealer, will stand behind.

Mike and Jay are some of the friendliest people you'll ever meet, and they make generator service a…read moregreat experience. Mike always takes the time to explain everything in a way that's easy to understand, which has helped me make informed decisions and avoid problems down the road. Whenever repairs are needed, Mike is responsive and prioritizes getting my generator back up and running as quickly as possible. Their regular maintenance schedule gives me peace of mind and helps ensure my warranty remains valid. They also explain the cost of any repairs upfront, so there are never any surprises. I've been using their services for more than 10 years, and I wouldn't trust anyone else with my generator. Thank you, Mike and Jay, for your professionalism, expertise, and outstanding customer service!

These guys are incredible! Highly recommend them ! Great prices, fast and efficient!read more

As a brand new client, I contacted William over the weekend about servicing my generator and he…read morereturned my call immediately and then fit me into his schedule within two days !! He arrived promptly, walked me through step by step as he serviced the generator , was very professional and very friendly . I plan on using him for this service from here on out ! I cannot recommend him highly enough ! The service was excellent , the price was very reasonable for the service and materials that he provided and he was quick and efficient!

I was out of town but my family was still in Charleston with a hurricane headed our way. I got a…read moremessage from my generator that it would not start due to some error. William came out and repaired the generator and had it fully operational before the storm hit. Thanks for the excellent service!

Tony picked up my call right away and scheduled his team to help me with a last minute request to…read morehaul trash from a move out. I can't recommend them enough, they have great communication and the team on site were professional, kind and helpful. They saved me so much stress by taking care of all junk removal.

Tony and his crew did a great job for us. My mom passed away and we had a big clean up job. The…read morecrew was professional, friendly and worked incredibly fast. Highly recommended.

The technician came out to diagnose the issue with my LG refrigerator and confirmed that the…read morecompressor is dead and needs replacement. I asked him to proceed with the repair, but he refused, stating that he "doesn't like to replace compressors on LG refrigerators." He couldn't even provide an estimated cost for the job. So, just a heads-up to anyone considering calling this company: there's no guarantee they will actually fix your appliance. You'll still have to pay the diagnostic fee, and then potentially turn to another company, pay a second diagnostic fee, and get the repair done properly.

First, the company appears to go by Derek Appliance - the text from the service guy (Derek) said…read more"Hero". No service report given to us - the person answering the phone said that they would have to ask "upper management". Came, appeared to fix problem (very loud noise when convection oven turned on)....but when we turned on that evening, new noise - sounding like the timer buzzer. Called back - and charged us for a second service call! And - our call was not treated as a priority. It works now, but.....