Went to get a postal money order cashed at the Hy-vee in Spencer, IA. Was met by either the manager…read moreor assistant manager who literally said he didn't have time to assist. We said we weren't in a hurry and could wait, to which he rudely stated that he would not cash it because he didn't have time. Will not be back. Customer service is officially dead.

Gayle and I were at the Spirit Lake Cabin last week. As our drive from Ames took us into Spencer,…read morethis Hy-Vee was a convenient place to buy groceries for our stay. This Hy-Vee is huge by small town standards, so learning the grocery store takes a bit more time here. We found everything we needed, but it did take a little more time to figure it all out. I like that Hy-Vee Liquors is attached to the main store and that the wine and beer selection is really good. In hindsight, we over shopped, maybe because we were hungry after a long drive. Our cart did include a bag of chips which were reasonable priced. Check-out was chatty and efficient, and soon we were on our way. Touch up shopping would be done later at the Spirit Lake Hy-Vee.

Ok, so its not as big as the Safeways, Giants, HyVees or Winn Dixies but they make up for it with a…read moregreat meat department, friendly staff as well as very helpful. When they dont have something, they gladly order it for you!

Not all are friendly in the meat department and check out, watch out on the prices some signs are…read morevery misleading.

Mediterranean chicken and mixed vegetables was tasty. Quick service good portion sizeread more

Gayle and I stopped in once during our Spirit Lake stay last week, and we manage to come here every…read moretime we're in town. As we had done our main grocery shopping at the larger Hy-Vee in Spencer, our visit here was of the "touch up" variety. We know this store, which makes things easy to find and be on our way. Store staff was particularly helpful and we avoided being too OCD about expiration dates.

Very helpful service. Good selection of items except soybean oil is in almost all prepared food…read more It's not Hy-Vee 's fault as farmers have lost their overseas markets. But soybean oil is very bad for the brain.

This is a great grocery store that has an amazing selection of products. Staff is super friendly…read moreand helpful and the store is just beautiful.

nice staff. clean store. it covers the basics. looks like they recently remodeled. try the boji…read morebbq ranch dressings in the front case!

Living in Spencer I watch their advertisements online and when I see the deals that make it worth…read morethe trip, I make a trip to the store. I discovered this store when driving by and saw a good price on Chuck Roasts on their electronic billboard. We stopped and I bought a bunch of meat to freeze. Very good beef and pork so far. They have a in-store bakery, deli, small produce department, and a good selection of merchandise. Some prices are high, but like I said I come to stock up on sale items. Have been back several times. Friendly and helpful employees.

Worst customer service in the country and most employees are overpaid simpletons…read more The produce dept is filthy, the employees are mostly rude and non interactive and the head cheese makes excuses for them because he has no front of the house experience and sits in the back office pencil pushing.

Customer service desk is more concerned with daily duties as opposed to customers. Store is poorly…read morestocked and usually in disstay.

I ended up arriving at the store shortly after the grill closed. However, a worker named Brenda,…read moreoffered to cook me up a burger. I told her she didn't need to but she still insisted that it was OK. Great customer service. I ordered a burger from the grill. It was a large half pound patty, and it came with tater tots. The burger was juicy and still a bit pink in the center, which I enjoyed. It was just under $7 for the meal. Much cheaper, better tasting, and a larger burger compared to other local burger options. The burger came with cheese, lettuce, tomato, onion, and pickles.

Takes both cash, credit card and other NFC payments. Free parking in front at the front of the…read morebuilding. They also have a Hy-Vee gas station in front of the building. This grocery store is open 24hours a day and has all the grocery items you can think of. They also have a Starbucks inside the store. Staff here are friendly and service is fast. Worth coming here to grab your morning / afternoon coffee while gettting your groceries as well.

We split the sandwich and the flavor is off the chart. Can't wait to see everything in the store…read morehere.

I'm a transplant to Northwest Iowa, so when I discovered The Hen House years ago - with its…read morebig-city charm, gifts and home decor options in a small-town setting - I fell in love. I often tell the owners that if The Hen House ever leaves town -- I'm outta here, as welI! The Hen House is my favorite shopping destination in Spencer. I also love to bring my out-of-town company to experience it for themselves, because it's tons of fun! They offer amazing seasonal items, baby gifts galore (ear of corn chew toy is my favorite staple gift), house wares, kitchen/dining, funking jewelry, pillos, lamps candles. . . Oh, and to receive a gift card from The Hen House is like finding a little lump of precious gold in your pocketbook.